Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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Second Car Excellent customer service from initial viewing to our final purchase. Shane was very knowledgeable about the car we viewed. Offered us to test drive Excellent customer service from initial viewing to our final purchase. Shane was very knowledgeable about the car we viewed. Offered us to test drive the vehicle for our comfort and opinion. More
Professional service Excellent experience working out a trade, they were willing to negotiate and meet our expectations. There was no doubt that they wanted to keep our b Excellent experience working out a trade, they were willing to negotiate and meet our expectations. There was no doubt that they wanted to keep our business and remained professional throughout. The atmosphere in the dealership is comfortable and easy-going; there was everything from a free BBQ for staff and customers, to a lounge with coffee and popcorn. Travis was quick and responsive to our questions, never making us feel pressured to rush in to something. Ludwig was patient and went over the financial piece in detail, knowing we had a poor experience at a previous dealership. James made sure we were happy with everything before we completed the deal. We were even given a tour of the facility, so that we knew who to speak with in the service department and what to do for our first service appointment. We have purchased 5 new vehicles over the past 5 years and this has never happened in any other dealership. More
Happy customer We went to several dealerships in Edmonton on the hunt for a used, but in good condition mid size SUV. At Ron Hodgson dealership we found our salesman We went to several dealerships in Edmonton on the hunt for a used, but in good condition mid size SUV. At Ron Hodgson dealership we found our salesman to be very honest and forfront without wasting our time. We spent little time working on the deal because we had open communication. Very efficient. Other dealerships we had visited were dishonest with us about pricing which made for a frustrating experience. We were glad this didn't happen to us here. The financing portion went smoothly as well. Great friendly staff and overall a good experience. Will be a returning customer in the future I would expect. More
Excellent Car buying experinece It was an amazing experinece! Although the process is very time consuming buying a vehicle, I felt very informed and not once pressured. Thank you!!! It was an amazing experinece! Although the process is very time consuming buying a vehicle, I felt very informed and not once pressured. Thank you!!! I will be back! More
Exceptional customer service. From the minute we walked in ,the customer service was truly outstanding.We purchased a 2017 Chevy Equinox Lt. Beginning with the receptionist right u From the minute we walked in ,the customer service was truly outstanding.We purchased a 2017 Chevy Equinox Lt. Beginning with the receptionist right up to the manager everyone was great to deal with. The receptionist even came out to my vehicle when I pulled up to ask if I needed any help getting my granddaughter out of my vehicle, she noticed from inside that I had a few things to carry. That is truly going above and beyond to me.My husband went to work the next day and was telling a group of guys about the great service we received at your dealership and he was told a story about one of those guys coming in to pick up a part he needed and that he had received such great service that the next time he needed to purchase a vehicle he would definitely buy it at Ron Hodgson. We will continue to spread the word about all the great people we dealt with and recommend this dealership to everyone we know.Thanks again for a job well done from such a fine group of people. More
Excellent customer service and knowledge This dealership is on the ball in every aspect. They are sincere honest customer service oriented one stop shop. They are willing to meet all your nee This dealership is on the ball in every aspect. They are sincere honest customer service oriented one stop shop. They are willing to meet all your needs and do what it takes. Every department is geared and trained to make you welcome and looked after. They have you in and out with everything you need one big happy family. Our sales people were great but I would recommend others there too. More
Shane was great Shane made the experience of buying a car very comfortable. He was knowledgeable, informative and not pushy at all. Would happily recommend other peo Shane made the experience of buying a car very comfortable. He was knowledgeable, informative and not pushy at all. Would happily recommend other people to go see him. Dealing with Anthony was not as good. He was nice enough. But... There were 2 parts of his service that I didn't like. 1- showing us the "retail" price on the extended warranty, then showing us the secret dealer price. And then repeatedly talking about what a secret it was and how we can't show anybody or tell anybody. Makes the deal feel very slimy and very "used car salesman" like. 2- Anthony apologized in every other sentence for something. He'd type two words on the keyboard and apologize. It would take 4seconds for the printer to work and he said sorry 5times. Just stop apologizing, do the job. Shane was great. I'd send people to see him without hesitation but would caution that the finance department is an unfortunate experience that must simply be endoured. More
Great experience I recently just bought a 2014 Chevy equinox and couldn't be happier with my purchase. My husband and I went to the dealership just to look at our opti I recently just bought a 2014 Chevy equinox and couldn't be happier with my purchase. My husband and I went to the dealership just to look at our options and Daniel abday offered us an offer we just couldn't refuse. From start to finish it was a great experience and would defiantly recommend going there to see Daniel! More
Awesome Experience!!! From the moment I walked into the dealership on April 17 2017... Nithin was very friendly, knowledgeable and helpful with the purchase of my car.. Whe From the moment I walked into the dealership on April 17 2017... Nithin was very friendly, knowledgeable and helpful with the purchase of my car.. When i picked up my car on April 21 2017 he went through all the features of the car with me. My experience at the dealership was definitely pleasant.. Thanks again Nithin you did an awesome job 👍 I'm very happy with my 2017 Chev Cruze Premier 😊 Ann More
Friendly and Helpful We went in looking for a truck and we knew what we wanted. As soon as we told Nithin Thomas what we were looking for, he took us out and showed us t We went in looking for a truck and we knew what we wanted. As soon as we told Nithin Thomas what we were looking for, he took us out and showed us the perfect truck with every feature we wanted and then some. They were all very accommodating and friendly. Everything went very smoothly. More