Rivershore Chrysler Dodge Jeep Ram

Overpriced service Warning do not have your vehicle serviced here....unless you don't mind paying for hidden cost. Was quoted $86 for a synthetic oil change and was char Warning do not have your vehicle serviced here....unless you don't mind paying for hidden cost. Was quoted $86 for a synthetic oil change and was charged $134. They played dumb with no discount offered. They told me they did a wheel alignment which is "free" apparently....then why do other places charge roughly $30 for that service hmmmmm. I have a Honda CR-V which takes synthetic as well and am charged around $80 for just the oil change and $130 w/ tire alignment. More

Very good experience My wife and I had a very good experience looking for and buying a vehicle from Rivershore. Salesman Ernie Ware was very helpful in showing us what the My wife and I had a very good experience looking for and buying a vehicle from Rivershore. Salesman Ernie Ware was very helpful in showing us what they had available and we test drove 4 different trucks. Went home that evening and researched prices and found they were about $2000 less than other dealers advertised prices. Texted Ernie that evening and he went in on his day off to make the deal. Service department did an excellent job detailing the truck. Only issue we had was setting the payment schedule which I think was an oversight by both parties. I would recommend this dealership. More

Avoid service here at all costs! basically tried to charge double the going rate to replace a brake caliper that was faulty on one of our jeeps that was less than 50k out of warranty. basically tried to charge double the going rate to replace a brake caliper that was faulty on one of our jeeps that was less than 50k out of warranty. Refused to extend any discount or consider what the other quotes on the work were. We had the jeep towed out of their shop and had the work done at another local dealership for half the amount Rivershore tried to charge. Now here's the best part... They invoiced us for $50 for time and trouble having our jeep sit at their dealership before I had it towed out. They did nothing. I received harassing phone calls and emails on the unpaid invoice. were not going to pay a hostage fee. End result is this dealership is so crooked they put a lien on the vehicle for $50! I will be taking them to small claims when I get a chance as its plainly the service manager trying to make a point without considering legality. Their wake up call is coming. AVOID AT ALL COSTS!! More

Great Sales Rep not so Great Sales Manager Purchased a New Ram pick up from Rivershore and the sales rep Art we worked with was excellent he was easy to deal with and very friendly. Things were Purchased a New Ram pick up from Rivershore and the sales rep Art we worked with was excellent he was easy to deal with and very friendly. Things were going well until Tom one of the sales Managers came over and "tried to seal the deal" by really pushing us to make a deal without any time to consider the deal presented to us. If it was not for Art we would have taken our business to another dealer simply due to Tom's arrogant nature and being way to pushy. Tom may sell trucks and cars every day so for him it is just another day at the office but it is not every day we purchase a brand new truck. More

Super happy customer!! Amazing customer service and very friendly staff. Ernie Ware was our sales associate and he went way above and beyond to get us the right vehicle to m Amazing customer service and very friendly staff. Ernie Ware was our sales associate and he went way above and beyond to get us the right vehicle to match our family's needs. We will buy our next vehicle from him and refer our friends. More

Big promises results ZERO Looking for a used vehicle ??? Pls Avoid this place as much as u can. They make big promises and once sales is done turns out to be ZERO Looking for a used vehicle ??? Pls Avoid this place as much as u can. They make big promises and once sales is done turns out to be ZERO More

Service Transmission on Jeep Cherokee I phoned to inquire about the service transmission light and get service. The individual stated that they could not look at it today. Asked whether I phoned to inquire about the service transmission light and get service. The individual stated that they could not look at it today. Asked whether I could drive the vehicle 'I cannot answer that'. Overall reception to my problem was poor and inadequate. Went to Kamloops Dodge/Ram/Jeep next door - far more interested in customer satisfaction and 'SERVICE"". Will not waste my time again with Rivershore Service... More

Purchased Vehicles I was in looking for a used Ram 3500 turbo diesel and let Art Marcyniuk know what features I wanted in the vehicle. He contacted me when a trade came I was in looking for a used Ram 3500 turbo diesel and let Art Marcyniuk know what features I wanted in the vehicle. He contacted me when a trade came in and it was exactly what I wanted. The asking price for the truck was very reasonable and I was given a good vaue for my trade-in. When I picked the truck up the fuel tank and DEF tanks were full and an oil change had been done. I just finished a 3500 km trip and averaged 11.1 l/100 kms (25.5 mpg). This is the third vehicle i have bought through Rivershore and i have found Art and Cody excellent to deal with. More

Have been getting serviced there for years, no more just got my jeep serviced there, they said the ball joints are worn and need replacing for over $1000, this is a 2011 jeep with only 43000 Kim's mind just got my jeep serviced there, they said the ball joints are worn and need replacing for over $1000, this is a 2011 jeep with only 43000 Kim's mind you. Asked for an explanation and they only shrugged their shoulders and said whatever. I also have a 2007 Sebring, about 1.5 years ago they said all 4 rotors and brake pads needed replacing, for well over $1000. I did it thinking problem solved. The back brakes and rotors would heat up, with uneven wear, I got them to look at it several times and paid for with the so called 'peace of mind' service and they kept saying they were ok. Now they say oh no, the calipers, brake pads and rotors need replacing again, but since it's been over a year there is no warranty, so sorry. I've decided to avoid this place like the plague, even after being a patron for many years. I've decided to avoid Chrysler/Dodge/Jeep products entirely after my experience here, my next vehicles will not be any of these! More

restored my faith After refusing to sign the papers on a deal gone horribly wrong at Kamloops Chrysler dodge my husband insisted on stopping at Rivershore where he had After refusing to sign the papers on a deal gone horribly wrong at Kamloops Chrysler dodge my husband insisted on stopping at Rivershore where he had bought his one ton 4 years earlier . We explained to the salesman Scott what happened at Kamloops Chrysler Dodge and how disappointed I was in not bringing home a truck that night . I was to say the least gun shy after the experience at Kamloops Chrysler Dodge. Scott however restored my faith and got me my new pickup hassle free , no false promises just an honest deal !!! I would absolutly recommend Rivershore Ram. More