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River Valley Chrysler Dodge Jeep Ram

Fort Saskatchewan, AB

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443 Reviews

11116-88 Avenue

Fort Saskatchewan, AB

T8L 3K8

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443 Reviews of River Valley Chrysler Dodge Jeep Ram

February 29, 2024

I requested info on a vehicle from Straightline in Fort Sask. I was contacted by Alyssa and later by Josh Corbett. He told me the vehicle of interest was being shown to someone else and that he had confirm More

by vwall
Recommend Dealer
No
Employees Worked With
Josh Corbett internet sales mgr, Alyssa sales person, Ryan GM, Veer financing
Mar 03, 2024 -

River Valley Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. M. Scott Wilson, General Manager scott@straightlinechrysler.ca or 780-998-0900

Mar 03, 2024 -

vwall responded

I would like for Straightline to give me the extended warranty up to 160,000 km’s that I was told was included when I bought the vehicle. Don’t offer me a couple of oil changes. This is the message I received from Josh Corbett from Straightline Hey Vivian, We spoke with toyota today while the other customer was here and we found out that it has extended warranty on it to 160k. A huge value add :) Text STOP or click http://tinyurl.com/yqv8gwvy to cancel. Reply STOP to cancel. If this isn’t convincing enough that I was lied to then I don’t know what it will take. Straightline you can make it right!

July 24, 2023

Fantastic service! Marlon & Russel were amazing to deal with. Marlon was super patient with me in trying to figure out which vehicle to go with. Russel was a rock star More

by NickTaylor
Recommend Dealer
Yes
Employees Worked With
Ryan Mottershead, Marlon Tagum, Russel Buaga, Jake Purves, Stephanie Wolanuk
Jul 24, 2023 -

River Valley Chrysler Dodge Jeep Ram responded

Nick, Thank you for your very kind review. Marlon and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Straightline Chrysler Dodge Jeep Ram. SHIFTING THE EXPERIENCE Darryl Reeve, Sales Manager darryl@straightlinechryler.ca or 780-998-0900

March 27, 2023

Absolutely gouged by service. Once my vehicle was in they kept adding more to the cost, leaving me no choice but to pay without any other options. The service manager Dale, was More

by JC
Recommend Dealer
No
Employees Worked With
Dale Rohatynski
Mar 30, 2023 -

River Valley Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. M. Scott Wilson, General Manager scott@straightlinechrysler.ca or 780-998-0900

March 01, 2023

My wife and I went to Straightline to look at a vehicle, we told them what it was they told us this other guy would show it to us, he took us to his ofice and started asking too many questions,we told him j More

by fehrviewinc
Recommend Dealer
No
Employees Worked With
Jake Purves
Mar 05, 2023 -

River Valley Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. M. Scott Wilson, General Manager scott@straightlinechrysler.ca or 780-998-0900

August 18, 2022

Leon Doublet went above and beyond to make sure I got the best possible deal for the vehicle I wanted. He was kind, friendly and patient with helping me each step of the way even when I was frustrated or no More

by bjblenkhorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Doublet
Aug 21, 2022 -

River Valley Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review. Our customers are our top priority, and your feedback is greatly appreciated. We're thrilled to hear that you found your experience with Leon to be a positive one. Congratulations on your new purchase. All of us at Straightline Chrysler Dodge Jeep Ram are glad to have you as a customer. We look forward to having you as one of our valued customers for years to come. SHIFTING THE EXPERIENCE Darryl Reeve, Sales Manager darryl@straightlinechryler.ca or 780-998-0900

June 16, 2022

Straighline to your wallet, charged 350$ for a thermostat, 50$ part from Napa any day of the week, do not expect fair treatment at this dealership, They are deliberate in overcharging for both par More

by Ggillespie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Rohatynski
Jun 23, 2022 -

River Valley Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. M. Scott Wilson, General Manager scott@straightlinechrysler.ca or 780-998-0900

May 01, 2022

Leon went to our home in West Edmonton, picked us up and drove us all the way to Fort Saskatchewan. We test drove numerous vehicles, worked out great payments and got our financing approved with zero down More

by GOJETSGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Doublet
May 02, 2022 -

River Valley Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! SHIFTING THE EXPERIENCE Darryl Reeve, Sales Manager darryl@straightlinechryler.ca or 780-998-0900

April 27, 2022

Leon really got us out of a bind and took his time to get us the best financing terms possible. He truly is fantastic at his job and cares about each person he interacts with . Thank you More

by Leigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon
Apr 29, 2022 -

River Valley Chrysler Dodge Jeep Ram responded

We are very happy to hear that Leon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. SHIFTING THE EXPERIENCE Darryl Reeve, Sales Manager darryl@straightlinechryler.ca or 780-998-0900

March 25, 2022

Leon went above and beyond to get me the car I wanted, I'm just so grateful that he spent the time with us. He's definitely one of a kind, great guy. More

by conniecarter02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Doublet
Mar 27, 2022 -

River Valley Chrysler Dodge Jeep Ram responded

Here at Straightline Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with Leon. It was a pleasure having you at the dealership. We appreciate your five-star review. Congratulations on your new purchase, Connie! SHIFTING THE EXPERIENCE Darryl Reeve, Sales Manager darryl@straightlinechryler.ca or 780-998-0900

March 22, 2022

Once again, dealing with Leon Doublet is fun and easy. Thank you so much sir for your continuous outstanding customer service. 5 stars all day long!!! More

by carloscampodonico123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Doublet
Mar 23, 2022 -

River Valley Chrysler Dodge Jeep Ram responded

Carlos, Thank you so much for your kind words for Leon, and for taking the time to leave us this wonderful feedback! SHIFTING THE EXPERIENCE

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