Richmond Hill Hyundai

Helpfull staff Pointed out an issue to service advisor who stated that it should be a warranty ite. He arranged for part to be delivered to dealer and did the repair Pointed out an issue to service advisor who stated that it should be a warranty ite. He arranged for part to be delivered to dealer and did the repair in a timely manner. More

Thanks for fantastic service Great job and done quite expeditiously. Thanks for saving me from my wife. So happy the car was done so quickly and we could hit the road for our vaca Great job and done quite expeditiously. Thanks for saving me from my wife. So happy the car was done so quickly and we could hit the road for our vacation. More

Excellent service Really appreciate the frequent follow up. Mark also sent a video of what's being done to my car. Also followed up a day after to make sure the car is Really appreciate the frequent follow up. Mark also sent a video of what's being done to my car. Also followed up a day after to make sure the car is working fine. More

Excellent ly service. Friendly. Helpful. Would refer family and friends in the future. Will be taking my car in for services there as well. Close to home. ly service. Friendly. Helpful. Would refer family and friends in the future. Will be taking my car in for services there as well. Close to home. More

purchased a car Great staff. Went out of their way to try and complete the deal with a trade in. Found just the car i was interested in. Business office advisor, Taty Great staff. Went out of their way to try and complete the deal with a trade in. Found just the car i was interested in. Business office advisor, Tatyana, very helpful. Explained all options available to me. More

leased a new vehicle I came in to the dealership knowing what I wanted and the experience was positive. Everyone was polite, respectful and helpful. our sales associate, I came in to the dealership knowing what I wanted and the experience was positive. Everyone was polite, respectful and helpful. our sales associate, Eugene was exceptionally helpful to me. More

professional This is the first time I had to buy a car & being a women of mature years, I thought it might be a little intimidating. but the staff at RH Hyundai ma This is the first time I had to buy a car & being a women of mature years, I thought it might be a little intimidating. but the staff at RH Hyundai made me feel very comfortable. thanks to everyone I met at this dealership. Star service! More

Getting it right ! Getting it right. I used this dealership many times since purchasing my 2016 Hyundai product. Originally, I had less than stellar repair service wit Getting it right. I used this dealership many times since purchasing my 2016 Hyundai product. Originally, I had less than stellar repair service with respects to various issues. However, in the last few months, it seems this Hyundai dealership service has turned it around in a big way. I had a specific repeatable noise that occurred only when accelerating over a certain speed. I have been driving for over 40 years and I know that noise issues are the most difficult to diagnosis in many cases. The folks at Richmond Hill Hyundai tenaciously troubleshooted the cause. 2 individuals that stood out were Mark (Senior Service Consultant) and a outstanding Service Delivery Automotive Guru (Travis). Both Mark and Travis were professional, set expectations, took the time to explain in detail on what they could do and were going to do. I could tell they took pride in the Hyundai brand- the company they worked for. The demonstrated knowledge and accountability. I got my vehicle back and the noise was gone, fantastic - I was extremely happy with the service experience and will be coming back ! These 2 individuals specifically and the Richmond Hill Hyundai staff restored my faith in the Hyundai brand(Getting it right). The product speaks for itself - features, pricing, great warranty etc. but the other key attribute is the service. I would definitely purchase another Hyundai product and services in the future. More

Excellent O'Neil was courteous, thorough in advising me what they were going to do with the oil change and very helpful in understanding my needs and concerns. O'Neil was courteous, thorough in advising me what they were going to do with the oil change and very helpful in understanding my needs and concerns. The service was quick and O'Neil even helped me understand an app feature on Bluetooth. Overall great experience. More

Driver's side mirror replacement Totally helpful and I believe got a fair price. I felt I was been considerate to allow me to actually save some money by keeping some the mirror's par Totally helpful and I believe got a fair price. I felt I was been considerate to allow me to actually save some money by keeping some the mirror's parts. More