Regina Acura

Customer focused service My appointment was smooth, timely and satisfying. I felt all my needs were met and that I was not being sold something I didn’t really need. The servi My appointment was smooth, timely and satisfying. I felt all my needs were met and that I was not being sold something I didn’t really need. The service rep took steps to ensure the problems I had experienced did not extend beyond my aging battery (especially since my vehicle is still under warranty). Also, I thought my wiper blades required changing and instead of simply selling and installing new blades, I was happy to hear they are still in good condition. More

Service desk excels Service desk got me through an oil change quickly, and were good enough to secure & install a new cabin filter for me - no charge for install. Car wa Service desk got me through an oil change quickly, and were good enough to secure & install a new cabin filter for me - no charge for install. Car wash is always a nice extra. Also, good to see two service desk agents which was a suggestion I had made in 2018. More

Great service Matt is very thorough, customer focused and it my opinion does the work of two. Regina Acura should feel fortunate he works for them. Curtis S. Matt is very thorough, customer focused and it my opinion does the work of two. Regina Acura should feel fortunate he works for them. Curtis S. More

Fantastic, Professional Service Matt and his service staff are exceptional. They are extremely friendly, professional and honest. They are always happy to serve you and explain eve Matt and his service staff are exceptional. They are extremely friendly, professional and honest. They are always happy to serve you and explain everything in detail. It has always been a positive experience to deal with Matt and his service staff. Burns More

Great Service Matt is one of the best service writers I have encountered. Always smiling and explains the work that needed to done. I would recommend Regina Acura t Matt is one of the best service writers I have encountered. Always smiling and explains the work that needed to done. I would recommend Regina Acura to anyone. More

Excellent service! Very positive experience. Matt and the rest of the Acura team did an excellent job taking care of us. We will be back. Thanks again! Very positive experience. Matt and the rest of the Acura team did an excellent job taking care of us. We will be back. Thanks again! More

Matt is awesome! Matt always goes above and beyond. He is very friendly, professional, efficient, and accommodating. He is very thorough with checking what needs to b Matt always goes above and beyond. He is very friendly, professional, efficient, and accommodating. He is very thorough with checking what needs to be serviced and keeps me informed of the progress of the service, when the car is at the dealership. More

Good service as always Service with a smile, as always. Everything was explained to my sastisfaction. Matt is the best service desk person I have dealt with during my asso Service with a smile, as always. Everything was explained to my sastisfaction. Matt is the best service desk person I have dealt with during my association with Accura and is an asset to your company. More

Friendly service/staff Very knowledgeable and always ready to accommodate whenever I request for service. Explain all the process and make arrangements for pick and drops. I Very knowledgeable and always ready to accommodate whenever I request for service. Explain all the process and make arrangements for pick and drops. Inform when service is done. More

Amazing customer service Matt goes above and beyond every time we bring our vehicle in for service. He is friendly, knowledgeable and professional. We had an issue with our ve Matt goes above and beyond every time we bring our vehicle in for service. He is friendly, knowledgeable and professional. We had an issue with our vehicle for over a year but each time we brought it in, the car wouldn’t make the sound. He never doubted me and provided the best service he could by documenting the concern and checking it out each time it was in the shop. We eventually found the problem and couldn’t be happier with our service! Thank you! More