Regina Acura

Outstanding customer service. I was scheduled for routine service-work on my car as well as a tire repair. The options for work were explained in a straightforward manner and, desp I was scheduled for routine service-work on my car as well as a tire repair. The options for work were explained in a straightforward manner and, despite having additional services and maintenance offered or suggested, I felt no pressure to have these services performed. The decision was my own and they supported that. When it was time for pickup, I had just started a night shift. The dealership would be closed the next day for a holiday, so Matt the service manager offered to drop my car off at my job that evening. I was blown away by the offer. As a stroke of luck, he even parked my car in my usual parking spot. I don't know what to say other than Thank You! More

Great service met my needs and provided all the information needed to make decision. Helped with licensing and insurance needs. Transferred data from phone to car information needed to make decision. Helped with licensing and insurance needs. Transferred data from phone to car More

Most IMPRESSED with Matt the service manager & Del in sales. Very UNIMPRESSED with Steve the General Sales Manager. Even though I expressed my disappointment with him thru Del, Steve did not have the d sales. Very UNIMPRESSED with Steve the General Sales Manager. Even though I expressed my disappointment with him thru Del, Steve did not have the decency to discuss this directly with me. More

Customer Service I was very happy that Matt was able to arrange to have my vehicle brought to my house after the service work was done as I was not able to pick it up I was very happy that Matt was able to arrange to have my vehicle brought to my house after the service work was done as I was not able to pick it up myself More

Execptional Customer Service Matt does such a great job! He goes above and beyond to look after us and I sincerely appreciate. He is definitely our "Go To" person. Matt does such a great job! He goes above and beyond to look after us and I sincerely appreciate. He is definitely our "Go To" person. More

Fast and friendly service! Matt did a great job getting my service work done quickly while I waited and even washed my vehicle. He also provided a service discount rate as a bo Matt did a great job getting my service work done quickly while I waited and even washed my vehicle. He also provided a service discount rate as a bonus. More

Great Dealership Had a great experience at this dealership. All the staff is very accommodating and are very easy to work with. Wonderful group to work with! Had a great experience at this dealership. All the staff is very accommodating and are very easy to work with. Wonderful group to work with! More

TL went in for service came out with an MDX! Our TL had a "service engine" message so we booked it in. Matt provided us with a "loaner" as it was going to be a couple of days. The 'loaner' was Our TL had a "service engine" message so we booked it in. Matt provided us with a "loaner" as it was going to be a couple of days. The 'loaner' was a MDX and in the end we made a purchase! (but kept the TL also) Thank you to both Matt and Del for your friendly service. More

Matt did an outstanding job working with us and making sure I had a loaner being I live out of town. He stayed in touch on how things were going along so as no surprises sure I had a loaner being I live out of town. He stayed in touch on how things were going along so as no surprises More

Regular maintenance on our 1999 Acura TL 3.2 Matt is very thorough with his explanation - always a pleasure to talk to always sincere, polite and proactive. Job well done. I appreciate how Regin Matt is very thorough with his explanation - always a pleasure to talk to always sincere, polite and proactive. Job well done. I appreciate how Regina Acura treats me as a customer. More