Red Deer Toyota

Genaro was great! I received wonderful service and help during my purchase of my 2018 Rav4. Genaro and Andrew were helpful, informative and followed up with me over th I received wonderful service and help during my purchase of my 2018 Rav4. Genaro and Andrew were helpful, informative and followed up with me over the few days prior to my first visit. This has nothing to do with Genaro, or Andrew but I'd like to mention that I was a bit frustrated with the number of times that I was offered different "add ons" to my purchase. I expressed this to Cory-that I didn't appreciate being asked to purchase yet another item the third time that I came in to finalize financing. I would have preferred to have all of the information up front so that I knew exactly how much I was spending. I felt pressured, overwhelmed and frankly, annoyed to be asked, yet again to buy another "package". More

Happy customer! Appreciate being called to be reminded of the schedule for service. My car was due for an oil change. I was given lots of options for times and an off Appreciate being called to be reminded of the schedule for service. My car was due for an oil change. I was given lots of options for times and an offer for a ride. I didn't need the shuttle but nice to know it is available. Charlotte Hourd welcomed me in the door on the cold morning with a smile and got the ball rolling. Thanks for washing my car too. My block heater was replaced as part of the recall. I felt that everything was very professional and the oil change reasonably priced. More

Oil change & correct cause of rear brakes squealing As expected, the oil change was completed as requested and in a timely manner. The brake issue was checked for and a decision made about how it could As expected, the oil change was completed as requested and in a timely manner. The brake issue was checked for and a decision made about how it could be corrected in a short period of time. I was contacted as to what was believed to be causing the problem and the proposed fix. The repair was made and I was contacted to pick up the vehicle. In just over 3 hours, I had returned to pick up my car. The car had been washed and I was thrilled to note that when I backed up the rear brakes no longer squealed. More

Very satisfied long term customer From my initial phone call, to my reception, to my conversation with my technician, to my shuttle, to my departure I was treated with the utmost frie From my initial phone call, to my reception, to my conversation with my technician, to my shuttle, to my departure I was treated with the utmost friendliness and consideration. This has been my experience here for many years through many changes in staff and management. I find the service technicians approachable and flexible, and I can even provide my own parts if I want! Thank you Red Deer Toyota. More

recall and broken fan motor Overall good service. only disappointing issue was the fan motor wasn't in stock at the time and had to be ordered. Also, disappointing that the block Overall good service. only disappointing issue was the fan motor wasn't in stock at the time and had to be ordered. Also, disappointing that the block heater is not in stock. Both issues is a major inconvenience when the weather gets cold since we are unable to drive the car without a fan when the temperature drops. More

New vehicle purchase This is my second Toyota Tundra and 3 rd Toyota product. Love my Tundra. I went in for batteries for my command start and walked out with a new 2018 T This is my second Toyota Tundra and 3 rd Toyota product. Love my Tundra. I went in for batteries for my command start and walked out with a new 2018 Tundra. Don the salesman was very knowledgeable and helpful in explaining the new features and options available. No pressure to purchase was ever pushed on me either. More

Change oil People is friendly and they know their job. and they are telling the client suggestion. In my case they suggested that I have to change the pump water People is friendly and they know their job. and they are telling the client suggestion. In my case they suggested that I have to change the pump water More

Excellent experience Pleasurable, non-stressful experience. Sales and financing staff knowledgeable, friendly and pressure free. Front end staff friendly and helpful. Pleasurable, non-stressful experience. Sales and financing staff knowledgeable, friendly and pressure free. Front end staff friendly and helpful. Overall experience excellent and would recommend this dealership to anyone. More

Great experience buying new Highlander Very accommodating and friendly, knowledgeable staff. We received everything in the vehicle that we requested in a timely manner. Happy to shop loca Very accommodating and friendly, knowledgeable staff. We received everything in the vehicle that we requested in a timely manner. Happy to shop local to Red Deer. More

Service call Received great service and friendly staff. I would highly recommend the dealership. I have had a good experience from the time we first started looki Received great service and friendly staff. I would highly recommend the dealership. I have had a good experience from the time we first started looking for a vehicle through to this first servicing. More