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Red Deer Toyota
Red Deer, AB
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Awesome and timely Service availability was great I was able to get an appointment shortly after discovering an issue with my vehicle. The service tech's were quick to i Service availability was great I was able to get an appointment shortly after discovering an issue with my vehicle. The service tech's were quick to identify the root cause and resolve the issue as well as wash my vehicle. Super greatful for the honest quick and accurate service The shuttle service was fantastic ...great and professional drivers More
Well Done Vehicle had problems with voice activation -narrowed it done to software and now the system works better then ever before-well done. Oil change was s Vehicle had problems with voice activation -narrowed it done to software and now the system works better then ever before-well done. Oil change was standard and went fine. More
Sales and financing experience was great! This is the second vehicle we've purchased in less than 10 years from Red Deer Toyota. They gave us a great deal on our trade and were flexible with p This is the second vehicle we've purchased in less than 10 years from Red Deer Toyota. They gave us a great deal on our trade and were flexible with payment options. One negative piece was the finance manager (not the guy we initially dealt with but his manager) who called to ask about our registration and instead of asking for clarification, he basically called me a liar without even talking to me. If I had to deal with him again, I would refuse. Our sales and the finance person who handled our payments a d paperwork were terrific. More
Pleasurable Pleasureable, easy, ready ahead of schedule, forgot to ask about next service, that was my fault. Very helpful and called me when car was ready, woul Pleasureable, easy, ready ahead of schedule, forgot to ask about next service, that was my fault. Very helpful and called me when car was ready, would have appreciated a courtesy car , but I guess they can’t do that for everyone More
Excellent customer service I was treated by very friendly & experienced personnel The vehicle was completed in a very orderly time frame. When I picked up the vehicle the serv I was treated by very friendly & experienced personnel The vehicle was completed in a very orderly time frame. When I picked up the vehicle the service department demonstrated how to use the product More
helpful and good experience with staff and dealership it was a great experience to deal at this dealership,staff was helpful and pleasant, no pressure to deal today as a lot of dealers want now, would for it was a great experience to deal at this dealership,staff was helpful and pleasant, no pressure to deal today as a lot of dealers want now, would for sure buy here again More
Maintenance recall turned into new vehicle purchase Shaelyn Chase was very pleasant greeting me in the service bay after I had a major fluid leak in my garage after having fluids changed at Toyota (unli Shaelyn Chase was very pleasant greeting me in the service bay after I had a major fluid leak in my garage after having fluids changed at Toyota (unlike the girls answering the phone in service who wouldn’t make an effort to even get my vehicle looked at. Shaelyn got my vehicle in immediately when I arrived While I was waiting for them to fix the leak I toured the show room and vented my frustrations with a keen listener Don Bowman who rejoined me in the waiting area and gave me some figures on a new Rav 4. I appreciated his down to earth and straight forward manner and got me some nice perks so hats off to him More
WE WERE TREATED IN A VERY PROFESSIONAL MANOR WHEN WE PULL UP PAT MET US AND TALKED TO US SHE SAID THE RAV 4 WAS ABOUT THE SAME SIZE AS OUR EDGE AND SHE SHOW US DIFFERENT ONES THEN WE LOOKED AT TH WHEN WE PULL UP PAT MET US AND TALKED TO US SHE SAID THE RAV 4 WAS ABOUT THE SAME SIZE AS OUR EDGE AND SHE SHOW US DIFFERENT ONES THEN WE LOOKED AT THE HIGHLANDER ONES AND THAT IS THE ONE WE CHOOSE More
On time, and all done as promised Five starts - work completed on time as requested and promised. Techs also provided other advice on other maintenance issues in response to my questio Five starts - work completed on time as requested and promised. Techs also provided other advice on other maintenance issues in response to my questions. Very pleased with all aspects of visit. More
Excellent Service I always felt that I am in good hands. They listen to my needs, do it efficiently and in a timely manor. They go beyond, and may find issue or issues I always felt that I am in good hands. They listen to my needs, do it efficiently and in a timely manor. They go beyond, and may find issue or issues that need attention and explain that to me. When finished, they go over the work that was completed with a full explanation. Always pleasant. More