
Rally Subaru
Edmonton, AB
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230 Reviews of Rally Subaru
Great friendly staff, and an easy, low pressure sales environment. I was able to work out a good deal on the car I wanted and finish the sale without too many hoops to jump through or any difficulties. environment. I was able to work out a good deal on the car I wanted and finish the sale without too many hoops to jump through or any difficulties. More
I have been quite patient with this dealership from the moment we purchased our car 8 months ago. During the sales part of the experience, they were all gung ho in selling us the vehicle - but once they ha moment we purchased our car 8 months ago. During the sales part of the experience, they were all gung ho in selling us the vehicle - but once they have got our business, the customer service is quite unfortunate. We have trked to give them a chance? But it seems that everytime we do, something disappointing happens. Lets start with the random bits of garbge when we first picked up the vehicle. Also, we left the vehicle with them for a 3M done, recieved the car with much less gas than dropped off. Another instance was them calling us that they left a GPS tracking device in our vehicle which resulted in missing hours from work only to let us know it was the wrong vehicle. Next, we rescheduled for the first maintenance in December. We already booked time off for this - upon calling to confirm this appointment, we were told there was no appointment for us though when we rescheduled, i was assured numerous times of the said date and time. Okay, we let it go and reschedule again. Now, waiting for the car to be picked for tbe said appointment - we had to call them to ask what the status is so we can work accordingly with our schedule. No calls were received by my husband and i - and have to rushh through just to pick up vehicle. I am quite disappointed since this is the 4th Subaru vehi le in the family. More
Today I sent my Outback to them and their Staff member Today I sent my Outback to them and their Staff member Batty provided me both ride from their location to my house. She was such warm person, always Today I sent my Outback to them and their Staff member Batty provided me both ride from their location to my house. She was such warm person, always communicating With her passengers on the way , having Our group’s seat organized properly. give her a thumb up More
Excellent service, great place This place has Excellent service, it is sgreat place to get a vehicle, I liked the fact that they were not pushy and didnt follow you around like a p This place has Excellent service, it is sgreat place to get a vehicle, I liked the fact that they were not pushy and didnt follow you around like a puppy More
Subaru’s finest Knowledgeable and friendly staff. Lots of inventory for all models. A pleasure to deal with. Rally Subaru is a place I would recommend to my friends Knowledgeable and friendly staff. Lots of inventory for all models. A pleasure to deal with. Rally Subaru is a place I would recommend to my friends and family. A++ More
I bought a 2020 Subaru Ascent Premier trim recently. Kaz has been a real pleasure to work with. He explained everything clearly and made sure that all my questions were answered. I did ask a LOT of question has been a real pleasure to work with. He explained everything clearly and made sure that all my questions were answered. I did ask a LOT of questions and he was very patient. Very happy with the process! More
We knew that we wanted a Subaru for our next vehicle. We met with Jeremy and he was wonderful. Knowledgeable, no pressure sales, upfront and personable. met with Jeremy and he was wonderful. Knowledgeable, no pressure sales, upfront and personable. More
No extended warranty on used vehicles I was lead to believe that once a used vehicle drives off the dealership lot there was no warranty. I believe that some dealerships have a short warra I was lead to believe that once a used vehicle drives off the dealership lot there was no warranty. I believe that some dealerships have a short warranty period. Taking a vehicle for a short test drive does not enable you to determine the full condition of the vehicle. More
Service C I was not happy that I had to book two weeks in advance. I also get an email offering a 15% discount if I booked in the next 30 days but it was not of I was not happy that I had to book two weeks in advance. I also get an email offering a 15% discount if I booked in the next 30 days but it was not offered to me and I misplaced the offer. The cost to do the C service is different than other Subaru dealers which is 20% less. I love the Subaru but not impressed with the cost to maintain. I’ve had 5 Toyota’s that are are lot cheaper to maintain. Good thing I do most of my own oil changes. On another positive note the service writers and staff are friendly and professional. More
We are excited to be part of the Subaru Family We just bought our second Subaru - the Outback this time. Subaru cars have an element of fun that we’ve never experienced with any of our other cars. We just bought our second Subaru - the Outback this time. Subaru cars have an element of fun that we’ve never experienced with any of our other cars. They look sporty, I feel energized when driving my Subaru. The car runs great. The interior is detailed and so comfortable. Yep, we love our Subaru. More