Preston Chevrolet Buick GMC Cadillac LTD

We left our vehicle overnight for a recall service without any shuttle or service vehicle to use for the meantime. Very disappointing coz they didn’t have a weekend schedule to offer which could have without any shuttle or service vehicle to use for the meantime. Very disappointing coz they didn’t have a weekend schedule to offer which could have been ok even without the rental. So we paid for Uber out of pocket. Recall was due becoz of the maker’s fault right? Why do the customer have to pay for the expenses? More

Today on Aug 28 2026, I had a unique experience at Preston langley, I was trying to a demo chevy bolt 2027 and contacted their dealership by Facebook marketplace app. Later some called me a booked m Preston langley, I was trying to a demo chevy bolt 2027 and contacted their dealership by Facebook marketplace app. Later some called me a booked me for Friday 26Th at 4:30 pm to view and buy the car. I drove all the way from Abbotsford to langly to see the car and showed the salesman their add and ask.to give me total quote. Salesman went to managers deck and brought back a quote for 38500 which showed different levies and taxes. I confronted that salesman that why there is about $3173 difference in the price, I should be paying only $357632 compare to $38550. I was amazed to hear that salesman said there is a mistake that why I should pay $38550. I my opinion this s a shadey and dishonest dealership and any doing business with them should be very careful and must check invoice what thay are charging. I will give them no start if there is a option. More

Service department generally very good but did miss one item needed to be looked at from 4 item list. item needed to be looked at from 4 item list. More

I worked with the incredible Graham Barr who got me a great deal on my Chevy Bolt. He was knowledgeable, no pressure, and friendly to boot. great deal on my Chevy Bolt. He was knowledgeable, no pressure, and friendly to boot. More

Over promises. Under delivers. That pretty much sums up my experience with the Service Department at Preston GM in Langley. The latest episode was not the first Under delivers. That pretty much sums up my experience with the Service Department at Preston GM in Langley. The latest episode was not the first. I realize there are challenges to running a smooth Parts and Service Department however, you’d think after these many years in business they’d have a system where they could at least provide a pretty good experience for their customers and their vehicles. After reading some of the reviews here, I’m puzzled why my experiences have been quite the opposite. With the high cost of maintaining a vehicle it’s important to me that the job and requested maintenance be done properly and that also includes using the same brand of oil the vehicle has used since day one as recommended by GM In case you are thinking they don’t make that certain brand anymore, they do. It’s a leading national high quality of oil that GM recommended since the vehicle was new. When asked what happened after being assured it would be, the finger pointing started. The service writer started making excuses, the counter staff (who promised the correct parts would be used) acted as if nothing happened and it all came down to the Parts Department. They messed up, I was told. The oil wasn’t ordered. For me, I’ve had enough. There are plenty of good independent auto repair shops in Langley that can get the job done without the charades of the Preston GM actors. I do not recommend Preston GM’s Service Department in keeping your highly prized vehicle in top performance. Regards, More

Very professional,good communication,work was done quickly and staff were friendly. Cost off work done was expensive but worth it quickly and staff were friendly. Cost off work done was expensive but worth it More

They did the excellent job for my 26,000 kg mileage Services for Cadillac lyric. They explained me all the change of parts requirement. The car cleaning and washing was excellent. I would like to le Services for Cadillac lyric. They explained me all the change of parts requirement. The car cleaning and washing was excellent. I would like to leave my review on courtesy car also, which is very pathetic as it was arranged by Hertz Langley. The car windshield was broken and inside the tire air pressure warning is displaying on the time and backseat parts was broken too. I have also called Hertz Langley and explain them and left a review there so I was totally disappointed with this service. More

Someone helped us right away when we arrived with our vehicle. They diagnosed the problem and will order the parts to fix it. vehicle. They diagnosed the problem and will order the parts to fix it. More

Very friendly staff. My salesman was very good and helpful. One of the best salesman I have dealt with. His name is Raza and he is very good. Very pleased with my new car My salesman was very good and helpful. One of the best salesman I have dealt with. His name is Raza and he is very good. Very pleased with my new car More

Excellent dealership and service department. Would definitely recommend. Have been bringing my vehicle back there for service since new 7 years ago. Would definitely recommend. Have been bringing my vehicle back there for service since new 7 years ago. More