Premier Cadillac

Took two days to get someone to schedule a recall, even then, it was by internet chat. Phones in service go to voicemail only. Escalade comes with loaners and was told,”we don’t have loaners”,. Finally go then, it was by internet chat. Phones in service go to voicemail only. Escalade comes with loaners and was told,”we don’t have loaners”,. Finally got serviced and they forgot to replace the air filter.. Shortly afterwards, service manager sends out letter asking you to contact them, if you can’t score a ten on the survey. More

Worst experience every time i visit dealership Never recommend to anyone Mechanic treat car as a lab rat and continuously try different experiments Wastage of money recommend to anyone Mechanic treat car as a lab rat and continuously try different experiments Wastage of money More

The dealership staff was very helpful and professional. They worked very hard to make a dealer trade to get me the auto I wanted They worked very hard to make a dealer trade to get me the auto I wanted More

I did not have a good experience here at all The salesman is a good guy but beyond that not happy with anything else. I will be going to another dealer for future service. is a good guy but beyond that not happy with anything else. I will be going to another dealer for future service. More

Bad experience in the past while purchasing my Cadillac. There is no friendliness when taking my care for service There is no friendliness when taking my care for service More

Everyone was helpful and a pleasure to deal with, especially salesman Shane.Thanks for introducing me to Cadillac! especially salesman Shane.Thanks for introducing me to Cadillac! More

I would recommend your dealer to any one and the sales person and finance lady person and finance lady More

Awesome service! !! Super great drivers and valer service!!!!! Thank you thank you!!!!! Marisa St Pierre !! Super great drivers and valer service!!!!! Thank you thank you!!!!! Marisa St Pierre More

Very unorganized dealership. Drove an hour total to repair my car and waited 2 hours just to get a call later saying the part was never replaced. Wasted my time, gas, and work da Drove an hour total to repair my car and waited 2 hours just to get a call later saying the part was never replaced. Wasted my time, gas, and work day for a “misunderstanding”. More

Very good experience with Christina the new service manager. Had poor to bad experience with two previous service mgr. Will be going back. Christina Card very pleasant and efficient service manager. manager. Had poor to bad experience with two previous service mgr. Will be going back. Christina Card very pleasant and efficient service manager. More