Precision Hyundai

tough nuts to crack, but worth the effort in the long run ! We were from out of town and stopped in to get a price on a new 2016 Santa Fe Sport and that's where we met Robert Koonin. We found Robert to be very We were from out of town and stopped in to get a price on a new 2016 Santa Fe Sport and that's where we met Robert Koonin. We found Robert to be very polite and knowledgeable. He listened to what we were after in a new vehicle, then proceeded to show us the vehicles he had in stock that matched our needs. Robert made us very comfortable and soon we were visiting back and forth and we learned what was going on in each others lives. Ozzy was the villian and Robert came to our rescue ! We found the atmosphere in the dealership to be very pleasant in all areas, from parts & service to business office. I would certainly recommend Robert Koonin to anyone looking for a new car. He really isn't a bad guy !!! More

Never again Hi, Don't go to this dealer for maintenance or periodical service as their punctuality is unbelievably bad and unprofessional! First of all, the Hi, Don't go to this dealer for maintenance or periodical service as their punctuality is unbelievably bad and unprofessional! First of all, they don't respect your time. They book appointments more than it should be and when you take your car, even before the appointment time, you should wait and wait and wait until they take your car to the workshop. When you ask for the reason of the delay they always find a reason and mainly say that they are currently very busy or they have only 3-4 technicians working currently and etc... I asked them in the past (until I stopped taking my cars to there for the periodical services in the summer of 2014) that "if you have 3-4 technicians currently why don't you book the appointments accordingly, instead you are booking everyone calling you on the phone and then having them waited in your waiting lounge until their turn comes. That was the last time I visited this service in Summer 2014 but I unfortunately made a mistake today, February 23rd, and took my car there due to a promotional oil + filter change, plus 19 point check, plus free alignment check email that they sent me 2 times in January and February respectively. In the first one I ignored the email as I knew how the bad service they had in the past but due to a personal reason I considered the second email. My appointment was at 1 pm today, I was there at 12.50 pm and they took my car to the shop at 2 pm sharp!! It was 3 pm when I left the dealer and they did not check the alignment of the car that they offered officially in the email coupon. Wow, what a service it was?! They asked me if I want to bring the car some other time for alignment as it would take 20-25 more minutes and in this case they knew that I could not take my kids from the school as I mentioned them earlier. (Note: When I booked the appointment yesterday I booked such that the worst case I can leave there at 2.30 pm at the latest to fulfill my other scheduled tasks today and they confirmed that it won't take more than 60 minutes, the worst case 90 min they added). Anyways, when I saw my car is still sitting in the parking stall at 1.40 pm I went to front desk and reminded the front desk people Amanda and Ashley that my car was still not taken to the shop and I was not sure if they can finish everything till 2.30 pm as they confirmed me before that I can leave in confident at 2.30 pm at the latest. They confirmed this again and said everything will be completed by 2.30 pm??? As I said above I left at 3 pm without alignment check they promised, was late for my kids and wasn't able to fulfill my other 2 commitments due to these unprofessional "service" people. Long story short I will never ever visit this dealer for any service issue. If you think that your time is not that of essence or important you can take it there easily?! I will send a detailed email firstly to Hyundai Canada Customer service and depending on their response and reaction I will contact Hyundai Korea. Regards, More

17 years of BLISS! I have owned Hyundai vehicles for 17 years now and this is my first review. This company is remarkable! Service is fantastic and the people are great I have owned Hyundai vehicles for 17 years now and this is my first review. This company is remarkable! Service is fantastic and the people are great to deal with. I have been treated like family and have never been over charged or over sold. Maintenance costs have been minimal and my vehicles have never given me any kind of trouble. Perfect in every way from purchase to servicing to trade ins to purchasing again!!! Would highly recommend Hyundai vehicles, especially Santa Fe's (I'm on my third one)! Thank you so much Precision Hyundai!!! More

Amazing experience We are very thankful to Dusty and Precision Hyundai for the excellent service we recently received. We are happy and excited to start using our beaut We are very thankful to Dusty and Precision Hyundai for the excellent service we recently received. We are happy and excited to start using our beautiful new Santa Fe. The experience with Precision Hyundai could not have been more positive. We strongly recommend Dusty and Precision as the best Hyundai dealer in Calgary and region. More

Happy with purchase experience I was very happy with my purchasing experience. Rob & Lovelyn were professional, courteous and a pleasure to interact with. I’ll be sure to recommen I was very happy with my purchasing experience. Rob & Lovelyn were professional, courteous and a pleasure to interact with. I’ll be sure to recommend to friends and family. More

Great service all around Dusty was a pleasure to do business with.  He was always pleasant, knowledgeable, and never forceful or overbearing when it came to trying to sell the Dusty was a pleasure to do business with.  He was always pleasant, knowledgeable, and never forceful or overbearing when it came to trying to sell the car.  Everyone had a great attitude here.  Will recommend others to come here  locking for a vehicle.  Thanks so much. More

Our New Car We have had several friends tell us how pleased they were with their Hyundai vehicles. When meeting Robert Koonin we were extremely happy with his car We have had several friends tell us how pleased they were with their Hyundai vehicles. When meeting Robert Koonin we were extremely happy with his care and expertise. Ozzy gave us an extremely good deal. We are very pleased with our experience at Precision and with everyone we have dealt with. The car is fantastic!!! Got to love heated seats!!! Rhonda and Tim More

Efficient Service Excellence! We just recently purchased a 2016 Hyundai Tucson from this dealing and found them to be very excellent in their customer service approach. A good busi We just recently purchased a 2016 Hyundai Tucson from this dealing and found them to be very excellent in their customer service approach. A good business environment; Robert and Matt were very informative with no high pressure sales methods; which was much appreciated. We also appreciated the efficient service provided by Lovelyn in the Finance Department. More

Great New Car Purchase Experience So, I’m finally getting around to writing this review. Before Christmas I picked up my brand new, black, 2015 Genesis Ultimate 5.0. For someone who So, I’m finally getting around to writing this review. Before Christmas I picked up my brand new, black, 2015 Genesis Ultimate 5.0. For someone who doesn’t enjoy buying cars or dealing with car dealerships, the folks at Precision made my car buying experience painless. I never felt any pressure and I always felt that everyone there was trying to help me with my car purchase. After driving Andrew’s Genesis it quickly became clear to me that it was the car that I wanted. Dusty was a fantastic salesperson – extremely accommodating – even with my numerous requests where I was almost certain that he was going to lose it – he maintained his professionalism throughout. In the end, the car was delivered to me exactly as I wanted it and the whole team at Precision came through for me. During the car buying process I got to know many of the team members at Precision – including individuals in Service, Administration/Finance, and Parts. It really is a great team over there. I would definitely buy another car from Precision and would highly recommend the dealership to others. More