Precision Hyundai

Staff were very friendly and polite. Our sales representative was Todd. He was very friendly, professional and knowledgeable in helping us to decide what we wanted and to stay within our Our sales representative was Todd. He was very friendly, professional and knowledgeable in helping us to decide what we wanted and to stay within our budget. We appreciated his honesty and feedback with all our questions regarding a 2018 vs. a new vehicle. He was patient and understanding in meeting our needs. I would recommend him to family and friends. Thanks Todd! More

Initial service this was my initial service call and the gentleman who greeted me was friendly and thorough while explaining the different service plans and options. this was my initial service call and the gentleman who greeted me was friendly and thorough while explaining the different service plans and options. The vehicle was ready sooner than anticipated, my car was washed nicely and the service staff was very friendly and helpful as well. More

Left overnight Even though it was just an oil change I decided to leave the Santa fe over night so it would be ready early. Got a call at 9am to say it was ready an Even though it was just an oil change I decided to leave the Santa fe over night so it would be ready early. Got a call at 9am to say it was ready and they were just going to wash it.... what a deal!! More

Great experience Our experience at precision hyundia has great. Everyone was very friendly and helpful during the process of bying a new car. Wewould recomend them to Our experience at precision hyundia has great. Everyone was very friendly and helpful during the process of bying a new car. Wewould recomend them to friends and family. More

Buyer beware I went into Precision Hyundai to get a price for a small part for my side mirror. They told me Hyundai Canada doesnt sell the part and i would have I went into Precision Hyundai to get a price for a small part for my side mirror. They told me Hyundai Canada doesnt sell the part and i would have to buy whole side mirror. I went to South Trail Hyundai and they order me the part to match my suv. It cost me 1/4 the price if i bought it at Precision Hyundia More

Worst Service Ever Had to go into Percision Hyndaui because the muffler on my 2014 Tuscon was recalled, it only has about 50k on it. Mention that there is an annoying ra Had to go into Percision Hyndaui because the muffler on my 2014 Tuscon was recalled, it only has about 50k on it. Mention that there is an annoying rattling noise coming from the passenger side (apparently a super common issue according to online forums). First, I received an email for my appointement reminder but it stated that to investigate this rattle issue it was going to cost about $150.00. I thought this is odd, I’ve never had a Hyundai dealer do something like this in over a decade of owning them, especially since it is still under warranty. Second, I called about the potential charge and they said oh don’t worry about it, that’s only in extreme circumstances, like if “you go off roaring”. Mmmm sorry but no one is using a Tucson for off roading! I had a good laugh and thought this is good, this means it is covered by warranty. Third, I come in the next day, explain that I am still worried about the rattle issue but don’t want to pay for them just to investigate it, surely they can tell I keep my SUV is in great condition, I’ve been driving my children around in it since I bought it, nice and careful, no accidents, only 50k on it. The guy at the check in says it could be covered that they had issues with strut bolts and some sort of suspension thing but still can’t let me know if it is covered. Fourth, I asked to speak to the service manager, who told me this stuff was only covered for the 1st or up to 20,000km and that it would not be cover by warranty without looking at the car. So I have to waste my morning to go into Percision Hyundai to replace parts that they recalled and they can’t even tell me if the rattling is covered by warranty or not. Instead I get several different stories about why this may or may not be covered by warranty. You have my suv up on the lift replacing my muffler, check the suspension and struts on the back passenger side, it’s not rocket science! I have owned Hyundai’s for over 10 years and have never received such terrible service and such a lack of Percision. I even bought this one from Percision Hyundai! Next year I was going to upgrade to a Sante Fe but will now look elsewhere for my purchase, obviously. I am writing a letter to the head office of Hyundai Canada to express my concerns. More

Worry Free and Enjoyable Car Purchase! Very professional I went in to purchase my first new car from Precision Hyundai and for the very reason I was a bit nervous but Rahim at the Sales Department made my ca I went in to purchase my first new car from Precision Hyundai and for the very reason I was a bit nervous but Rahim at the Sales Department made my car purchasing an enjoyable experience. Because I booked a 2019 Hyundai Kona, I had to wait a little for the car to arrive, however he kept me informed about the status while I was waiting. I found Rahim to be very truthful and not pushy like other salesmen and he went above and beyond to make my car purchase friendlier. Also Billy at the Finance made my paper work go smoothly. I would strongly recommend this dealership to all of my friends. If anyone plans to buy a Hyundai, make sure you ask for Rahim as he is not just a salesman but he works out a deal for our best interest. I am completely satisfied with my car purchase at Precision and also how Rahim made the car purchase worry free. Thank Rahim! More

terrible experience had engine cease in rogers pass and had to have it towed to this dealer. after 3 months of waiting on parts they still fixed it wrong. the alternator had engine cease in rogers pass and had to have it towed to this dealer. after 3 months of waiting on parts they still fixed it wrong. the alternator was not hooked up properly and ended up having it towed again. lucky I was close enough to Kelowna to get it towed there instead of Calgary. this is something a grade 10 highschool mechanic shouldn't miss.Combined withnever returning phone calls and refusing to help with the warrenty issues like car rentals and other expenses, not pay them but help with the process, led to a very frustrating experience and a major waste of time and missed work on my part. Jared and his team need some serious retraining. More

Fantastic We buy lots of vehicles. This was our first time buying an import. Precision and the team, Karim and Billy were all amazing. Best experience to dat We buy lots of vehicles. This was our first time buying an import. Precision and the team, Karim and Billy were all amazing. Best experience to date including honesty, integrity, and follow through. Thanks! More

very professional I found purchasing the car very easy and professionally handled. Dusty did and excellent job and was very helpful and accommodating. Billy in finance I found purchasing the car very easy and professionally handled. Dusty did and excellent job and was very helpful and accommodating. Billy in finance also made the transaction go very smoothly. I would recommend this dealership to anyone. More