Porsche Centre Edmonton
Edmonton, AB
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Customer services/Sales I will give credit Tom Buchanan for the only person approached us few months back when we visited the showroom. He did not do conversing sales to us a I will give credit Tom Buchanan for the only person approached us few months back when we visited the showroom. He did not do conversing sales to us as I/we knew what we want. As to the delivery specialists, they are terrific. More
They sold me a Car that was not road worthy We bought a used Audi from this dealership and they said they did an inspection and did not provide us with the amvic report before we picked it up. We bought a used Audi from this dealership and they said they did an inspection and did not provide us with the amvic report before we picked it up. They then wanted us to sign off on the amvic even though there were problems with the car. The rear strut was broken, the rear differential was gone and they said the car was fine and the first day we had the car we realized that they didn't put enough oil in it when they changed the oil we had to add almost 3 litres. The Sales manager was the one who did not provide us with the amvic report and told us when we pick up the car everything would be ready for us. We purchased the extended warranty and after a trip to an Audi dealership to have the car looked over we were told that our warranty doesn't cover new audi parts. And that the Porsche dealership would have to do the work. When we took it back to Porsche the Service Manager said nothing was wrong with the car and that it was just Turbo Lag. Funny the car was a 3.0L fully aspirated engine...NO TURBO...they had the car for a week and nobody even opened the hood...We finally made a big enough fuss and they investigated further and found that the rear differential needed to be replaced, which makes the car not roadworthy and very dangerous to drive. Thanks for putting my life in danger...But what takes the cake, is they knew all of this was damaged at the inspection, never fixed it, sold us the car, we bought warranty, then they got paid to fix the car from the warranty company. Talk about a pretty good scam. I wanted to buy a Porsche but would never buy one from this dealership ever. They eventually gave us our money back after a huge fight but I would not recommend buying anything from this dealership after how we were treated. Finally when they paid out the loan they got the payout wrong, we were charged another payment, I requested 6 or more times confirmation of the payout and thay the loan was paid from the General Manager and he refused. When I called about the payment taken he said I'd have to deal with it and hung up the phone on me. More
Outstanding dealership. Excellent customer service and service department. Understand my time and what the car need in a professional way. No doubt they are No. 1 All the Excellent customer service and service department. Understand my time and what the car need in a professional way. No doubt they are No. 1 All the respect. More
Excellent Friendly and knowledgeable sale associate. We were able to test drive multiple vehicles with no hesitation from the sale associate. There were no high Friendly and knowledgeable sale associate. We were able to test drive multiple vehicles with no hesitation from the sale associate. There were no high pressure tactics. More
Second car in only two weeks Dealer gave more than fair trade in value. Whole experience was fast, friendly and efficient. Staff know their business and are very friendly. No pres Dealer gave more than fair trade in value. Whole experience was fast, friendly and efficient. Staff know their business and are very friendly. No pressure to complete purchase. More
Excellent Buying Experience I recently purchased a new vehicle from the JLR Edmonton dealership and the service was excellent. They were always proactive and responded to any re I recently purchased a new vehicle from the JLR Edmonton dealership and the service was excellent. They were always proactive and responded to any requests almost instantly before and after the sale. The vehicle on delivery was in perfect condition. My salesperson Son was very personable, professional and knowledgeable and I would recommend him if you are looking. More
good serv these guys go all out to fix the problem. And they don't over charge you. Service advisor was great very helpful, saved me some money. these guys go all out to fix the problem. And they don't over charge you. Service advisor was great very helpful, saved me some money. More
Great service I took my Range Rover in for winter tires. I had a jaguar waiting for me as a loaner vehicle. The tires were perfect. My vehicle was detailed and look I took my Range Rover in for winter tires. I had a jaguar waiting for me as a loaner vehicle. The tires were perfect. My vehicle was detailed and looks new. I was kept well informed of the progress so I came back when the vehicle was ready. This dealership has a great service department. More
Great customer service! Very happy with the service provided by Jaguar Land Rover Edmonton, from sales staff to service advisor. I will definitely recommend my friends and f Very happy with the service provided by Jaguar Land Rover Edmonton, from sales staff to service advisor. I will definitely recommend my friends and family to this dealership. More
RECENT SERVICE there isalways first class service from friendly knowledgable people ON TIME AND A CLEAN CAR TO BOOT I t is why I own 2 Jaguars there isalways first class service from friendly knowledgable people ON TIME AND A CLEAN CAR TO BOOT I t is why I own 2 Jaguars More