Ponoka Chrysler Jeep Dodge

Ponoka Chrysler Jeep Dodge Have been a customer of this business since 2003. I must say that their customer service is excellent in my way of thinking. The service staff are Have been a customer of this business since 2003. I must say that their customer service is excellent in my way of thinking. The service staff are personable and take sincere interest in their clients. I have always received excellent service and Crystal Waldern is a very capable and pleasant lady. More

Good Service In this day and age good service is not something to be taken for granted. I feel the service I get from Ponoka Chrysler is very good and it is nice In this day and age good service is not something to be taken for granted. I feel the service I get from Ponoka Chrysler is very good and it is nice to be able to rely on them. More

A great place to do business. This is a dealership that still holds to the values that are important to me as a customer. They take the time you need, find answers to questions yo This is a dealership that still holds to the values that are important to me as a customer. They take the time you need, find answers to questions you may have, and treat the customer with respect and honesty. In short, if you are interested in Dodge/ Chrysler / Jeep product talk to them. Mark in sales, Karrie in Finance and John in parts are all worth getting to know! More

Excellent Service I recently purchased a Jeep Grand Cherokee Limited, and the sales team made the experience easy and comfortable. I originally planned on trading in my I recently purchased a Jeep Grand Cherokee Limited, and the sales team made the experience easy and comfortable. I originally planned on trading in my previous truck and had all the paper work completed. The day I was to pick up my Jeep I changed my mind and kept my other truck. No hassle at the dealership, and it only took minutes to have me approved again and on my way. Thank you Eldon and Karrie!! More

Awesome Service! Overall it was just a great experience, Mark was a great salesman and helped me with everything I needed. It was also very quick, easy and painless wi Overall it was just a great experience, Mark was a great salesman and helped me with everything I needed. It was also very quick, easy and painless with Karrie in finance! Love my new Jeep!! More

Excellent Service Department I brought my vehicle in for a service appointment and I was really pleased. The staff were courteous and very professional. I also ordered some floo I brought my vehicle in for a service appointment and I was really pleased. The staff were courteous and very professional. I also ordered some floor mats for my vehicle...the price was great and the parts person was very helpful. More

Used car purchase I bought my jeep online sight unseen other than photos and videos. Eldon was very attentive and honest regarding the jeep, it's appearance and any fla I bought my jeep online sight unseen other than photos and videos. Eldon was very attentive and honest regarding the jeep, it's appearance and any flaws, even posting several videos. Karrie Byckal was equally helpful and pleasant to deal with. The jeep arrive last Friday and was exactly as described. eldon and Karrie made the experience easy. I would buy here again without hesitation. More

Staff that go above and beyond Staff were polite and professional. Provided good explanations of vehicle safety and performance. They make you feel welcome and offer coffee and snac Staff were polite and professional. Provided good explanations of vehicle safety and performance. They make you feel welcome and offer coffee and snacks every time you visit. Good explanations of vehicle service in the future. More

Same xx different dealership Don't believe the typical car sales man xx on how great their service is and great the dealership is. Last year I picked out a new $80k truck I wanted Don't believe the typical car sales man xx on how great their service is and great the dealership is. Last year I picked out a new $80k truck I wanted but I wanted it in black. They tracked it down and it was supposed to be the same but different coulor interior. When it showed up they threw on $2 mud flaps, it did not have the same Crome package, and the black paint had white patches. They keep trying to push the truck on me saying the white will fade. Had to go back 4 times to get them to fix it properly and re paint the truck. For my troubles they were supposed to give me some credit for future service. I was so pissed off it took me a year to go back. I called the week before and talked to their service girl and booked an appointment for Monday to service my truck and add air bags. I dropped it off Sunday night and called to check in on Tursday they did not start it and was trying to get stuff lined up. Stopped by Thursday night and it just went on the lift. Called Friday and talked to the same service girl and all of her xxxxy attitude to see when my truck would be done. She let me know I will get my truck back when they are done with it and if it was not ready today it would be after the long weekend. I had to get grouchy to get my truck out today and now I find no credit on my account... So if you are going to make a trip to deal with this dealership I suggest you save your gas. More