Ponoka Chrysler Jeep Dodge

Hassle Free Mark Sieben & Karrie Byckal were easy to deal with and made buying our new Dodge Caravan a positive & hassle free experience. Everyone was friendly, Mark Sieben & Karrie Byckal were easy to deal with and made buying our new Dodge Caravan a positive & hassle free experience. Everyone was friendly, upfront and helpful. More

Great customer service my wife and I bought 2 new vehicles from Eldon and Mary Jane on August 18 2015. Elton answered every question and concern we had and took the time to my wife and I bought 2 new vehicles from Eldon and Mary Jane on August 18 2015. Elton answered every question and concern we had and took the time to make sure the vehiciles we were looking at suited our needs. Mary Jane even delivered one to our house some could test drive it. This is what great customer service is based on. After we made the decision was o buy used truck and a new Jeep we needed a o have our 5th wheel hitch removed from our trade in and install in the new truck along with some extra items installed. Dealing with John from parts and Sean from service was easy and they accommodated every thing we needed. Overall the experience we had at the dealership was extremely comforting and made our purchase exciting. I highly recommend this dealership and Eldon for any of your vehicile needs Brent and Barb Manning More

Great buying experience! The dealership as whole makes a huge team effort! I was very pleased with my buying experience and I'm even happier knowing that I can and will walk i The dealership as whole makes a huge team effort! I was very pleased with my buying experience and I'm even happier knowing that I can and will walk in there at anytime and there will be someone to help me! If you are from town, shopping local is the way to go! From out of town? Meeting this team will be worth your drive! A big thanks to you Mark Sieben!! More

Awesome service Gave us a great deal on our trade-in and then were extremely accommodating when we changed vehicles. Sales and financial staff were friendly, efficie Gave us a great deal on our trade-in and then were extremely accommodating when we changed vehicles. Sales and financial staff were friendly, efficient and knowlegable. More

Honest and trustworthy Called and spoke with Eldon, told him what we wanted and he immediately started looking. Called back within an hour stating he had a vehicle for us on Called and spoke with Eldon, told him what we wanted and he immediately started looking. Called back within an hour stating he had a vehicle for us on a different lot. After a day of calls and questions we agreed to put a payment down on it and credit check. Unfortunately their price didn't meet our budget. 45 min later Eldon called back stating they dropped price to meet our budget (no xx just plain, simply and appreciated). We ended up purchasing a 2012 Durange Citadel from them. Eldon stated over the phone is was everything we wanted - what he didn't state was that it was everything and more! Excellent shape, amazing warranty plan and amazing service with the dealership! Karrie in finance went above and beyond her duty to get us a low finance rate and all their time and work is VERY much appreciated and has not gone unnoticed. We look forward to dealing with this dealership again! More

Excellent Service by Caring Persons driving to a wedding in st paul, alberta, from vernon,bc, we encountered a engine warning light just outside of Ponoka, Alberta.....we drove into Pono driving to a wedding in st paul, alberta, from vernon,bc, we encountered a engine warning light just outside of Ponoka, Alberta.....we drove into Ponoka Chrysler Jeep Dodge....friday afternoon, miles to go and we were told that an fuel injector had failed...Panic...needing to get to our grandsons wedding.... Explaining our situation to Doug Brown, the GM, he immediately drove us to a great local restaurant, then proceeded to drive an additional 40 minutes to pick up the only fuel injector available in the area. Staff were immediately on the job and in less than 3 hours we were on our way.....this type of service is not very common, and we are very pleased with Doug Brown and staff for their care and concern for a couple of travelers from out of province.....thanks to all at Ponoka Chrysler Jeep..... Our grandsons wedding was a special event for us and we were only able to be part of this with the help of Doug Brown and his staff... Herbert C Wyness Vernon, BC More

Great buying experience. Fast financing!! Eldon Johnson was great to deal with, genuinely interested in what my vehicle needs were. He didn't push me to buy something I didn't want. Once we n Eldon Johnson was great to deal with, genuinely interested in what my vehicle needs were. He didn't push me to buy something I didn't want. Once we negotiated a fair price I spoke with business manager Karri Bykcal, she was able to put together a competitive rate financing approval very quickly and I was driving my new vehicle in a matter of hours from when we started the process. Very pleased with the sales staff and our local Dodge dealership. More

Awesome experience! We just purchased a 2015 3500 Ram and a 2015 Ignition Orange Ram and we are lovin' it. We had excellent service from the entire staff from sales, fin We just purchased a 2015 3500 Ram and a 2015 Ignition Orange Ram and we are lovin' it. We had excellent service from the entire staff from sales, finance and parts. Was made to feel like they already knew us. Friendly, courteous staff who work with you to get you what you want. Would recommend going to Ponoka Dodge to anyone! More

Bought a new Dodge I bought a new Dodge 1500 4x4 truck and was happy with the sales and parts department. After purchasing truck i wanted some accessories which i ordere I bought a new Dodge 1500 4x4 truck and was happy with the sales and parts department. After purchasing truck i wanted some accessories which i ordered and they arrived in 48hrs which was nice. Good job guys. More

new to us Ram Good experience. Finance lady was spectacular. Went above and beyond to get paper work done. Salesman listened and didn't try to push us to a vehicle Good experience. Finance lady was spectacular. Went above and beyond to get paper work done. Salesman listened and didn't try to push us to a vehicle we didn't want. More