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Plaza Nissan

Hamilton, ON

4.6
554 Reviews

1545 Upper James St

Hamilton, ON

L9B 1K2

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554 Reviews of Plaza Nissan

March 23, 2026

Tired of being sold a bill of goods. Brand new rear brakes less than 2 months old. Get quoted for new pads and rotors. This is nothing less than theft. How can you trust a dealer who d More

by Jeff2iwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brand Ambassador
March 23, 2026

Quick drop off and turn round for servicing. Ron provided exceptional customer service. Very friendly and engaging thank you. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Brand Ambassador
March 22, 2026

Great buying experience. Easy negotiations and smooth transaction. I would be happy to buy here again. More

by caldog929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Ambassador
March 21, 2026

The service team at Plaza Nissan is excellent. Clear maintenance and repair recommendations. Work done right and on time. More

by MALetendre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Hoyt
March 20, 2026

Friendly customer service, clean interior, free amenities while you wait for service, newest vehicles on lot More

by Katharsis79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brand Ambassador
March 19, 2026

I have been a customer of Nissan Upper James for over 20 years and have not had a complaint. Work is always done on time and done to the best rate! I would definitely continue to deal with Nissan. More

by kenandmarda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj , Brand Ambassador
March 18, 2026

Did not listen to my concern until the third conversation, did not charge me what was quoted then when I pointed it out they corrected it saying it was because they liked me and charged me for a More

by DD
Recommend Dealer
No
Employees Worked With
Service Manager and Ed
March 18, 2026

I found the service advisor to be courteous , friendly, and caring with expertise! I appreciated the encounter and the job done. More

by manuch.mashayekhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Ron Hoyt, Brand Ambassador
March 18, 2026

Agents were helpful and to us and we feel they were trying to get the best deal for us. We came 1to the dealer to check on the drivers area on the rogue and our salesman came out to help and recommend More

by wolfslair35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlo Massironi
March 17, 2026

This was my first service visit at this dealership as I transferred from another location. From my first telephone call to set up the service, to my actual service, I was amazed at how pleasant and helpfu More

by Susanne.roca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Edward, Brand Ambassador