Plaza Nissan

Dealer people were polite and understanding but overwhelmed with work. The car was there all day. Being overwhelmed affected the experience. We did not realize the 9am was a check in not an appoint overwhelmed with work. The car was there all day. Being overwhelmed affected the experience. We did not realize the 9am was a check in not an appointment which was not shared with us until we arrived More

I recently visited Plaza Nissan for the first time, and I must say the experience exceeded my expectations. From the moment I walked in, the level of professionalism and customer care was clearly noticeable. must say the experience exceeded my expectations. From the moment I walked in, the level of professionalism and customer care was clearly noticeable. A special thank you to Eric Sekharan (Operations Manager) and Elka Meiritz (Service Advisor). They both went above and beyond to make sure everything was handled smoothly. What really stood out was how respectfully and attentively they treated customers—it didn’t feel transactional at all; it was genuinely customer-focused. It’s rare to find a service team that combines efficiency with such a personal touch. Based on this experience, I’ll definitely be returning for future service needs and would confidently recommend them to others. More

9:15 AM Appointment Schedule by Nissan not a customer choice, Edward calls me at 3:48 to tell me that the only service can be done is Oil Change but not Engine Coolant Flashing due to busy schedule. He a choice, Edward calls me at 3:48 to tell me that the only service can be done is Oil Change but not Engine Coolant Flashing due to busy schedule. He asked to set another appointment for a later date. Waiting for 7 hours for the response is absolutely unacceptable. He should call earlier the customer if they cannot complete the service. More

Great staff and service. comfortable waiting room. Wait times a little excessive but it is a busy time of year with tire change season. comfortable waiting room. Wait times a little excessive but it is a busy time of year with tire change season. More

Great staff and great service! I am always pleased by the way I’ve been treated at Plaza Nissan as I have been a long time customer. Ron the service manager is amazing and provides I am always pleased by the way I’ve been treated at Plaza Nissan as I have been a long time customer. Ron the service manager is amazing and provides excellent customer service! More

Have Bern going here for many years now. Service check in is good, wait times have gotten a little bit better. Overall service very good Service check in is good, wait times have gotten a little bit better. Overall service very good More

They are incredibly professional, supportive, and genuinely care about their customers. They consistently exceed expectations. I feel fortunate to have met Eddy—he is truly outstanding. Nissan Plaza genuinely care about their customers. They consistently exceed expectations. I feel fortunate to have met Eddy—he is truly outstanding. Nissan Plaza feels like home to me, and they have earned my complete trust. Thank you for such a wonderful experience. More

Was good service as usual but took way longer then expected and told, so was hard to play the day. expected and told, so was hard to play the day. More

Very busy place, lots going on, making wait times longer, other wise ok. That’s it longer, other wise ok. That’s it More

Great customer service. Was in touch regularly about progress and needed repairs. Was very knowledgeable Was in touch regularly about progress and needed repairs. Was very knowledgeable More