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Plaza Kia

Richmond Hill, ON

2.3
239 Reviews

9144 Yonge Street

Richmond Hill, ON

L4C 7A1

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Showing 239 reviews

June 10, 2017

Thumps up 👍👍 Very happy with my new car I just bought from Plaza Kia Thornhill. Paul King the salesman was amazing, very helpful, warm, & friendly. He sold me a l More

by Ng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul King
Jun 10, 2017 -

Plaza Kia responded

Thank you for your 5-star review. Paul always matches his customer's needs to the right vehicle. Your referral is the best praise we could receive and we thank you for being a valued customer.

June 05, 2017

Jenny was wonderful , excellent customer service Jenny was wonderful, great customer service , very helpful in answering all our questions. Helpfull friendly staff. We were very happy with the car we More

by Lora Ruberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee
Jun 06, 2017 -

Plaza Kia responded

Thank you for your 5-star review and continuing business. Your referral is the best recommendation we can receive. Thank you again.

June 02, 2017

Plaza kia, friendly staff, really helpful I bought a Kia from plaza kia a couple of days ago. The staff there are extremely helpful and friendly. They even gave me a lift to the bank for me to More

by SA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee, Derah Larson
Jun 02, 2017 -

Plaza Kia responded

Thank you for your 5-star review. Jenny and Derah are the best at what they do and they're a great part of the team at Plaza Kia of Thornhill. We will see you again when your scheduled maintenance is due (if you don't just pop in for a coffee and a hello before that!).

June 01, 2017

New car I went to buy used car but Jenny convinced me to buy new one so I,m very satisfied And she was very friendly Also she has skilled for saleswoman More

by Green apple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee
Jun 01, 2017 -

Plaza Kia responded

Thank you for your 5-star review. Jenny has a great reputation for helping our customers get the best deal on the best car for their lifestyle and we are pleased that you found exactly what you wanted. See you soon!

May 25, 2017

Got a new Sportage:) I bought my Kia Sportage from this dealership. Jenny helped me understand the differences between trim levels of this model and provided objective an More

by handeun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee
May 26, 2017 -

Plaza Kia responded

Handeun, thank you for your 5-star review. A recommendation is the highest praise and we are very happy that Jenny has earned yours. As you show off your Kia Sportage please share your experience with your family and friends. Thank you again!

May 16, 2017

Google Needs to Add a 6th Star for Plaza Kia Flexible, professional, informative and honest. The entire team made the new car buying process a pleasant one, I actually called Kia in frustration More

by NewBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Riahi, Alessandro Barbieri, Henry Ng, Josh Silverman, Daniel Stein
May 26, 2017 -

Plaza Kia responded

Thank you for your 5-star review. At Plaza Kia of Richmond Hill we want every customer to experience the best and our team members, especially Alessandro, Josh, Allan, Henry and Daniel appreciate being mentioned as providing the best customer experience. Your confidence in Kia and your recommendation of our dealership, is the best award we can win. And we try hard to with this award every time!

May 15, 2017

I got my NIRO! Thanks Jenny!! First, I just went into the dealership to take a look at Niro. I was debating if I should get Prius or Kia. I was thinking about trading in my 2012 E More

by Eric Jeoun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee
May 15, 2017 -

Plaza Kia responded

Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with Jenny was a positive one. We are sure you'll love your Niro for years to come!.

May 13, 2017

Overcharge for parts Beware. The overcharge to change engine air filter $70 ( part and labour. Just to put it in ) i have invoice to prove it Get it at Canadian tire More

by Jimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Kim, Chris Cooke
May 16, 2017 -

Plaza Kia responded

Hi Jimbo, Parts and labour charges are standard for all service work completed, when they involve the purchase of the part and professional installation (labour) of the part. Certainly you can find white-label (Non-OEM) parts for your vehicle and self-install them at a savings. When filters are replaced it is not simply exchanging the old for the new, there is also a cleaning that happens as the filter area may be quite dirty with accumulations of trapped particles. We hope this helps you to understand the charges for the service you had performed. If you do still have questions please give our service department a call at 905-763-3688.

Jun 06, 2017 -

Plaza Kia responded

Hi Jimbo, Parts and labour charges are standard for all service work completed, when they involve the purchase of the part and professional installation (labour) of the part. Certainly you can find white-label (Non-OEM) parts for your vehicle and self-install them at a savings. When filters are replaced it is not simply exchanging the old for the new, there is also a cleaning that happens as the filter area may be quite dirty with accumulations of trapped particles. We hope this helps you to understand the charges for the service you had performed. If you do still have questions please give our service department a call at 905-763-3688. Thank you for your understanding in this matter and we hope to be of service in the future.

May 11, 2017

A rush My last car I had bought from Paul King served me about a good six years until I was in a accident and I needed a car right away. I reached out to Pau More

by Tishyshy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul King
May 12, 2017 -

Plaza Kia responded

Hi Tishy Shy, Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with Paul and Joe was a positive one. We look forward to serving you for many years to come.

May 04, 2017

Almost new Optima SX Just recently purchased about my 15th car, a KIA Optima SX. It is a beautiful, loaded car ... nicest of my life so far. Paul King at Plaza Kia was More

by mark
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul King
May 04, 2017 -

Plaza Kia responded

Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with Paul was a positive one. Enjoy your Kia Optima and we hope to continue to serve you, and your family and friends, in the years to come.

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