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Plaza Kia

Richmond Hill, ON

2.3
239 Reviews

9144 Yonge Street

Richmond Hill, ON

L4C 7A1

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Showing 239 reviews

June 30, 2017

purchase experience I was feel very comfortable and perfectly satisfief purchasING process and servece,I'll introduce this dealership and sale lady Jenny to all my frien More

by dalholim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee, Joon Kim
Jun 30, 2017 -

Plaza Kia responded

Thank you for your 5-star review. A recommendation is the highest praise and we are very happy that Jenny and Joon have earned yours. As you show off your new car please share your experience with your family and friends. Thank you again!

June 30, 2017

Bought new car Service was quick and efficient. Good test drive. Dealer knew a lot about the car and other models we were considering. Easy location and got a free o More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee, Joe Fischetti
Jun 30, 2017 -

Plaza Kia responded

Thank you for your 5-star review. We are pleased that you found exactly what you wanted. We hope you'll share your experience with family and friends. Your referral is the best recommendation we can receive. See you soon!

June 29, 2017

Best Salesperson Ever! Jenny Lee was so helpful recently in our decision making process to buy a new car. Unlike many other dealerships, we never felt pressured to settle an More

by Online Graphics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee
Jun 29, 2017 -

Plaza Kia responded

Thank you for your review. A recommendation is the highest praise and we are very happy that Jenny has earned yours as she helped you find the perfect vehicle. As you show off your new Kia please share your experience with your family and friends. Thank you again!

June 24, 2017

So Happy With Our Car !!! My wife and I recently purchased our Kia Soul EV. We were extremely happy with the price of the car and the professionalism and the speed of the staf More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Clarke, Paul King, Joe Fischetti, Joon Kim, Adam Stein
Jun 25, 2017 -

Plaza Kia responded

Thank you for your review and your business. Your happiness with the car and your referral of Plaza Kia and our team is the best recommendation we can receive.

June 24, 2017

Sales experience Great experience dealing with Jenny Lee and would recommend this sales person to our friend. We drove from Cambridge to deal with Jenny who was recom More

by IBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee
Jun 24, 2017 -

Plaza Kia responded

Thank you for your 5-star review. We are happy that the drive from Cambridge was worth the trip! Jenny is one of the best at determining what her customers need and ensuring they are well taken care of. Hearing about the referral that brought you to us is great news and we hope you will also recommend us, and Jenny, when your family and friends are looking for a trustworthy and fair car deal.

June 24, 2017

Had to push new car during test drive and walk back New Kia Sedona apparently ran out of gas during test drive and had to push the car and walk back to the dealership. No clear explanation was provided More

by Claverelaed1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Seminara, Sean Shalchian, Daniel Stein
Jun 30, 2017 -

Plaza Kia responded

We are very sorry for your less-than-expected test drive experience. As discussed at the time we believe the Sedona was not sufficiently fueled for your test drive and we are implementing better test drive preparations that our salespeople complete so that this does not happen again. Kia ranks at the top for Initial Quality by J.D. Power (http://www.jdpower.com/press-releases/2017-us-initial-quality-study-iqs) with the lowest reported initial issues and we are inspecting the car to see if there was another issue that occurred during your test drive. The dealership does have two level entrances, on the north side at the service area and the south side at the sales area. The front, west facing door, is stairs. We will be making changes, as you suggested, to provide better access to the dealership and ensure they are appropriately signed so they can easily be seen and used. Paul, the general manager, has reached out to you and we hope we can regain your trust after this experience.

June 22, 2017

It was amazing experience Very happy with the new car. Jenny Lee was very friendly and helpful.If you are looking to purchase a vehicle I highly recommend for you to go see her More

by andyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee, Joon Kim, Derah Larson
Jun 23, 2017 -

Plaza Kia responded

Thank you for your 5-star review! Jenny, Derah and Joon are a big part of our great team at Plaza Kia and we are pleased that your experience has been so friendly and helpful. Your referral to family and friends is the best recommendation we can receive. Enjoy your new car!

June 21, 2017

Would come back Jenny did an excellent job in helping us select the right car for our family. not only is the car great we were happy with the fair price we received More

by WW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Lee
Jun 21, 2017 -

Plaza Kia responded

Thank you for your 5-star review. We are pleased that you found the right car for your family at Plaza Kia of Thornhill. Jenny understands well the choices that are available and always finds the best solution for her customers. We hope you'll share your experience with family and friends. Your referral is the best recommendation we can receive.

June 17, 2017

Great Service Very happy with the new car. Jenny Lee was very friendly and helpful. She was honest and sold me a great car. I highly recommend. More

by LisaaaaKim55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Lee
Jun 18, 2017 -

Plaza Kia responded

Thank you for your 5-star review. Jenny has a great reputation for helping our customers get the right deal on the best car for their lifestyle and we are pleased that you found exactly what you wanted. Your recommendation to family and friends is greatly appreciated.

June 15, 2017

Great customer service!!! Keep it up!! Isabel made it very easy and accommodating. If you are looking to purchase a vehicle I highly recommend for you to go see her. Real class act!! More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isabel Herreros , Joe Fischetti
Jun 15, 2017 -

Plaza Kia responded

We are happy that your experience with Isabel and Joe is recognized with your 5-star review and recommendation. We look forward to being of service to you again.

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