Plaza Kia

Only want to make money, They only had a superficial politeness but the way they pushed the deal showed they don't care about clients. 1. Pushed a car colour we didn't want They only had a superficial politeness but the way they pushed the deal showed they don't care about clients. 1. Pushed a car colour we didn't want by repeating that this colour is nice and even she had this colour. Wouldn't even answer how long it would take to get the colour we wanted because they wanted to get rid of the one they had in stock. 2. Misinformed us about taxes and insurance. Adamantly reassured us that we would be able to get temp insurance under our dad then not have to pay taxes as we were moving to a new province. I guess she was worried we would go buy the car in Quebec instead and she would lose her commission. After getting the car, we found out that not only could we not get the car insured in Ontario under my dad as she assured, but we also have to pay almost $3000 in taxes in our new province!! 3. When we were filling out the review before, she held the phone in her hands and filled it out thus pressuring us to give her a good review. She just said "5 stars for everything?" In my head I said NO WAY, but my husband just said whatever. 4. Gave us keys that don't work!! One of the 2 sets of keys didn't work and weren't programmed correctly. She knew we were on a very tight schedule moving out of province. Whoever was responsible for this didn't even take the 10 seconds it takes to test the keys. We had to go back to get it reprogrammed even though we don't have time because of the move. This sales lady left me feeling VERY dissatisfied with a huge purchase. I wanted a different colour because it's OUR car that WE will be driving. I don't care what colour she wants!! This was our first time buying a new car and second time buying a car at all. The last salesperson seems like an angel and so caring compared to this one who just pushed a car on us. More

purchase experience I was feel very comfortable and perfectly satisfief purchasING process and servece,I'll introduce this dealership and sale lady Jenny to all my frien I was feel very comfortable and perfectly satisfief purchasING process and servece,I'll introduce this dealership and sale lady Jenny to all my friends and family More

Bought new car Service was quick and efficient. Good test drive. Dealer knew a lot about the car and other models we were considering. Easy location and got a free o Service was quick and efficient. Good test drive. Dealer knew a lot about the car and other models we were considering. Easy location and got a free oil change scheduled. More

Best Salesperson Ever! Jenny Lee was so helpful recently in our decision making process to buy a new car. Unlike many other dealerships, we never felt pressured to settle an Jenny Lee was so helpful recently in our decision making process to buy a new car. Unlike many other dealerships, we never felt pressured to settle and Jenny helped us find the perfect vehicle. She is the most professional salesperson at any dealership we have dealt with to date. Thanks Jenny. More

So Happy With Our Car !!! My wife and I recently purchased our Kia Soul EV. We were extremely happy with the price of the car and the professionalism and the speed of the staf My wife and I recently purchased our Kia Soul EV. We were extremely happy with the price of the car and the professionalism and the speed of the staff. They were always helpful and friendly. Big thanks to Mr. Paul King, Mr. Joon Kim, Mr Wayne Clarke and Mr. Adam Stein, and of course Mr. Joe Fischetti who got us the free charging station voucher/coupon. We will be looking to purchase our second vehicle from this dealership. We already started recommending Plaza Kia to all our friends that are looking to buy a car. More

Sales experience Great experience dealing with Jenny Lee and would recommend this sales person to our friend. We drove from Cambridge to deal with Jenny who was recom Great experience dealing with Jenny Lee and would recommend this sales person to our friend. We drove from Cambridge to deal with Jenny who was recommended to us More

Had to push new car during test drive and walk back New Kia Sedona apparently ran out of gas during test drive and had to push the car and walk back to the dealership. No clear explanation was provided New Kia Sedona apparently ran out of gas during test drive and had to push the car and walk back to the dealership. No clear explanation was provided. Except that technical issues affect their new cars. Salesperson was rude. No accessible ramp on the main entrance. More

It was amazing experience Very happy with the new car. Jenny Lee was very friendly and helpful.If you are looking to purchase a vehicle I highly recommend for you to go see her Very happy with the new car. Jenny Lee was very friendly and helpful.If you are looking to purchase a vehicle I highly recommend for you to go see her. More

Would come back Jenny did an excellent job in helping us select the right car for our family. not only is the car great we were happy with the fair price we received Jenny did an excellent job in helping us select the right car for our family. not only is the car great we were happy with the fair price we received. Keep up the good work. More

Great Service Very happy with the new car. Jenny Lee was very friendly and helpful. She was honest and sold me a great car. I highly recommend. Very happy with the new car. Jenny Lee was very friendly and helpful. She was honest and sold me a great car. I highly recommend. More