Plaza Kia

Brand new 2016 Forte5 !!!!!! Very nice and knowledgeable folks Ash will tell it like it - I like that !!!!! Dealership is nice an clean and well kept I completely enjoyed the e Very nice and knowledgeable folks Ash will tell it like it - I like that !!!!! Dealership is nice an clean and well kept I completely enjoyed the experience as a returning customer and even brought Ash some "gifts" ! Thanks so much for the new car :) Ian More

Quick and efficient. I spent a couple weeks shopping around different dealerships and different brands and when I finally decided on a Kia, I visited several Kia dealershi I spent a couple weeks shopping around different dealerships and different brands and when I finally decided on a Kia, I visited several Kia dealerships with the same demands. Most of which gave me the same speech about keeping lights on, running a business etc. and unwilling to negotiate a price where I was comfortable paying. My initial contact with Plaza Kia was via email and I was very straightforward regarding the vehicle I wanted, the price I wanted to pay and asked whether or not they were willing to accommodate as I was not willing to spend another couple hours of my time in a dealership just to walk out unhappy. I was serviced by Tobias and Ash for the most part and they were very friendly and willing to go the extra mile to make sure the sale is secured. We were able to negotiate a price closer to my target monthly payment and got my new vehicle within a week. If you're looking to buy a vehicle and don't want your time wasted, Plaza Kia is the place to go. *I gave 4 star for "Price" because I know I could have gotten a better price elsewhere if I kept looking but at this point they offered the most competitive price, closest to my target price, and I dislike spending prolonged periods of time trying to get one thing done so I bought it from them. Given, it wouldn't be much cheaper but still, if I kept looking I'm sure I could've found a place that would have sold for a little less. More

The best customer service in town! Don't let this small dealership fool you on the outside, they are just as top notch in service inside. Great customer service, and the service departm Don't let this small dealership fool you on the outside, they are just as top notch in service inside. Great customer service, and the service departments manager makes sure you walk away happy! More

GOOD SERVICE EXPERIENCE Welcomed immediately and was provided with options and timeline to complete. Actually completed all tasks ahead of the estimate. I was not barraged Welcomed immediately and was provided with options and timeline to complete. Actually completed all tasks ahead of the estimate. I was not barraged with a multitude of unnecessary services that other dealerships' service advisors would request. Very positive experience. More

Excellent service!!! Just had some small warranty work done on my car, needed to have my window fixed because it stopped working. I thought like most dealerships this was Just had some small warranty work done on my car, needed to have my window fixed because it stopped working. I thought like most dealerships this was going to be a battle but to my surprise they treated me like gold and fixed my vehicle in two days. Both times there i welcomed with open arms like I was family. I would highly recommend this place to have all work done because of how family oriented it is. It was great because I had a chance to deal with the manager and he answered all my question that I had. Said that I will now start bring my other vehicles (non-kia) here. Thanks you James and the great staff in the service deparment!! More

Great dealership Took my car in for service last week staff was super friendly unlike a few other dealers I have been to in the past. Car was done on time as promised Took my car in for service last week staff was super friendly unlike a few other dealers I have been to in the past. Car was done on time as promised overall a very enjoyable experience . More

Overall good experien First time visiting this dealer. Parking lot is very small but staff is very welcoming and friendly only had an oil change done but would go back agai First time visiting this dealer. Parking lot is very small but staff is very welcoming and friendly only had an oil change done but would go back again because of how smooth everything went. Would recommend. More

purchasing New Forte EX staff all tried hard to answer Qs and made the beginning middle and end of purchase clear fair and enjoyable Felt I recd the value in price and an staff all tried hard to answer Qs and made the beginning middle and end of purchase clear fair and enjoyable Felt I recd the value in price and and their service Sold extra warranty but not pushed on me THX More

Old sale tactics - waste of our time We wanted at quote and our rep. starts asking our name address and phone number. Right off the bat we were hesitant and only gave our name and number. We wanted at quote and our rep. starts asking our name address and phone number. Right off the bat we were hesitant and only gave our name and number. The rep said that she could not give us numbers because that was up to the manager. She didn't even have a computer at her desk. She kept asking "how much do you want it for?" "What's your offer?" yet all we asked for is a quote, a breakdown of the financing with basic levies, fees and tax. The rep goes on saying "well we need your offer. Just like when you buy a house you submit an offer and then the seller decides". She also said that they have to protect their sales because costumers can take quotes and go to another dealer. Unbelievable! After this back and forth she finally agrees to get a quote but when she returns it just shows in handwriting what we would be paying monthly. No breakdown of anything. At this point we were fed up and left angry. A day later we got a phone call from her (we were afraid of this) apologizing for the bad experience... BUT she takes it a step further and asks if we bought a car. If not she would give us a great deal of we came in that day. So pushy and inflexible. More

Great work and kept their word! Recently purchased a Kia Forte at Plaza Kia. Some hiccups but we were able to rectify these issues I'm a timely manner. At the end for the day everyo Recently purchased a Kia Forte at Plaza Kia. Some hiccups but we were able to rectify these issues I'm a timely manner. At the end for the day everyone came together and made my experience at plaza kia worth the while. I wish them the best with their future sales. They're doing great work! More