Plaza Kia

Thanks for your smile This young gentlemen made my stressful experience into a great and exciting time, I had to find a new vehicle due to complications on my old vehicle b This young gentlemen made my stressful experience into a great and exciting time, I had to find a new vehicle due to complications on my old vehicle being recalled, I'm so glad to have had someone so happy and eccentric to have helped me with my choice in my long awaited purchase, I had the same vehicle for almost 7 years and though I loved it, it was time to say goodbye but David was able to help me find a brand new Forte 5 and I fell in love with it immideately. It reminded me of my old car but it had many more features that I thought I'd never use or care for, now Im in love, thank you David for Helping me find my new KIA! More

Making Carol Buying Easy! The staff where polite, knowledgeable and very patient during the whole process. Discussion over trade - in values were honest and I feel that I was t The staff where polite, knowledgeable and very patient during the whole process. Discussion over trade - in values were honest and I feel that I was treated with respect, a fact that not dealerships can boast. More

New salesman! 5 star Experience ! I was very pleased with the performance of this young gentleman! I came in with my daughter to buy her a new car and he gave us all the information we I was very pleased with the performance of this young gentleman! I came in with my daughter to buy her a new car and he gave us all the information we needed, but most importantly, he made me feel very confident in my purchase. I strongly recommend asking for David the next time you visit Plaza Kia More

Great experience!!! Just got home from picking up our daughter's first car. My wife and I wanted to surprise our youngest daughter with a car on the day of her final exa Just got home from picking up our daughter's first car. My wife and I wanted to surprise our youngest daughter with a car on the day of her final exam at college. About one month ago, we visited Plaza Kia and met Paul King. We had specific criteria that we were looking for in a used vehicle. Furthermore, we wanted to surprise our daughter, though she was still one month away from finishing school. No problem for Paul. He made the process very easy, including holding onto the car until we were ready to bring our daughter in. The day finally arrived, and the car was ready and waiting, including balloons tied to the wipers. Needless to say, our daughter was very surprised and thrilled. Thanks Paul. More

An enjoyable experience. David Marshall was a very helpful sales member of this dealer ship. He knew exactly what he was selling, gave honest car descriptions, and was very ea David Marshall was a very helpful sales member of this dealer ship. He knew exactly what he was selling, gave honest car descriptions, and was very easy to talk to. I'm looking forward to driving my new Kia Optima. More

Great Experience! After being a little wrapped up and confused about getting a new car... I just bought my KIA Rio from this location and David has been a trustworthy p After being a little wrapped up and confused about getting a new car... I just bought my KIA Rio from this location and David has been a trustworthy person to deal with. His approach is quite relaxed and there was No rush, no pressure, and no games at all. David went above and beyond my satisfaction and the final price was exactly as negotiated. Very professional, friendly, and polite salesperson. Definitely a recommendation for anyone!! Thank you David. More

Excellent experience I am happy that I bought my car from them. Every body from the sales person up to the manager do their job to the best. It was excellent experience. I am happy that I bought my car from them. Every body from the sales person up to the manager do their job to the best. It was excellent experience. More

Amazing customer service from start to finish! From beginning to end my experience at Plaza Kia Thornhill was exceptional. Kiddos to Isabel Herreros iherreros@plazakia.com who from the start was From beginning to end my experience at Plaza Kia Thornhill was exceptional. Kiddos to Isabel Herreros iherreros@plazakia.com who from the start was very accommodating. She was very professional and in her emails always prompt. What I admire most is her diligence to keep open communication. I believe I received the best price possible and I'm very pleased with my new SUV. I traded my own vehicle in and got the market value's worth for it. My new SUV- Kia Sorento all wheel drive, has all the features I was looking for and more. I would highly recommend this dealer ship to anyone. More

poor customer service I had an unpleasant experience with Plaza Kia dealership and I lost my deposit for nothing to exit from a Lease Contract. I am writing to let you kno I had an unpleasant experience with Plaza Kia dealership and I lost my deposit for nothing to exit from a Lease Contract. I am writing to let you know that you should avoid this dealer and if you decide to buy/lease a kia consider other dealers: - Do not trust on verbal agreements, almost means nothing. Like Color of the car, equipment, etc. - Do not believe the price of a service they show you on a piece of paper. they offered me Tire protection for $599+Tax and later in bill of sale it was listed as $699+Tax. - Read the Agreement very carefully. They make a lot of mistakes. - After I insisted to walk away from the lease agreement they offered a different monthly payment at the very end which means the payment we agreed was not a fair one and had a lots of room for them to play with. - They refused to refund the deposit saying that they had the car delivered to dealership, however they couldn't get me approved to finance the car. I asked them to give me the VIN of the car but they didn't have any to support their claim. Stay away from them. If it comes to refund, they will NEVER give you even a cent. Just go through the review list and u will see. They gave me the feeling that they will never put any effort on something financially unproductive to them such as refund. This is the dealership that you should avoid 100%. More