Pickering Honda

Very disappointing service from this dealer If you want to install towing package and plan to buy a RV, you may read my pricey story with this dealer. I called dealer and quote the installation If you want to install towing package and plan to buy a RV, you may read my pricey story with this dealer. I called dealer and quote the installation of towing package. To make sure the towing connectors, I specially confirmed with the parts department that the electrical connector will be 7-way for a camper trailer. And the quotation was over $1500 plus tax. The guy told me that he would like to give me $100 discount because I am the long time customer. Then I made an appointment and the technician installed the stuff for me. When I picked up the car, the connector is the flat 4-pin connector for small utility trailer. I asked the adviser what happened with the 7-way connector. I was told they don't have it at all. The over-priced quotation (higher than MSRP $1381.46 from Honda.ca) tricked me that Honda will upgrade for you and you can buy a RV, hitch it right a way. But it turns out you have to pay and upgrade it somewhere else. I spent half day on the phone dealing with the manager. Finally he only agreed to removed the harness from the van with removed cost of the harness and $20 labor for the harness only. I paid a very pricey lesson (over $1500 for the rest) and just learned that this dealer service is so non-professional. Avoid this dealer next time. More

Service Above and Beyond I recently took my new HR-V into Pickering Honda's service department with a question only about my rearview camera, namely whether it was aligned cor I recently took my new HR-V into Pickering Honda's service department with a question only about my rearview camera, namely whether it was aligned correctly. My service tech, Richard Park, was unsure of the answer because the HR-V was so new, and none had been in for service yet or had presented with that question. Richard volunteered to find out but said it might take a day or so, so I suggested he take my phone number and give me a call. I didn't think I would ever hear from him again, and was pleasantly surprised when he called several days later to discuss it with me, and emailed me photos to confirm there was no problem. That is wonderful service and he represents Pickering Honda very well. I'd go back to that dealership for my service anytime. More

Awesome Sunil is the person helped me with confidence, he was so friendly & such a kind to answer my all questions, excellent customer skills about vehicles Sunil is the person helped me with confidence, he was so friendly & such a kind to answer my all questions, excellent customer skills about vehicles and products. Sunil made me satisfied to bought the Honda Accord. Nick More

Taking my new Honda for its first Service with Honda enjoyed my experience with Honda, had a oil change and found out my battery was not good, Honda replaced my battery at no charge to me. enjoyed my experience with Honda, had a oil change and found out my battery was not good, Honda replaced my battery at no charge to me. More

see below I was happy to find the car that I had been after. No other dealership I investigated could provide me with this one-of-a-kind automobile. Dan worked I was happy to find the car that I had been after. No other dealership I investigated could provide me with this one-of-a-kind automobile. Dan worked with me to bring me up to speed on the car and its features. I really enjoyed the purchasing experience with Dan and his colleagues. More

Purchase of Civic 2014 Vince helped make my car buying experience comfortable and easy. I am happy with my car and happy with the service provided to me. Thank you. Vince helped make my car buying experience comfortable and easy. I am happy with my car and happy with the service provided to me. Thank you. More

My second Honda bought from Pickering Honda I bought my second car from Sunil at Pickering Honda and the whole experience was very enjoyable and relaxing. The service was very good and the peop I bought my second car from Sunil at Pickering Honda and the whole experience was very enjoyable and relaxing. The service was very good and the people friendly and helpful. My salesman Sunil, was knowledgeable and patient, arranging a test drive with our choice of car, model upgrade package and even color in less then a week. Today after only a week my car is in my garage, thank you Sunil. More

Excellent customer service. We have now gone to Pickering Honda and purchased or leased our fifth car from George Choleras. He is friendly, professional and knowledgeable. We com We have now gone to Pickering Honda and purchased or leased our fifth car from George Choleras. He is friendly, professional and knowledgeable. We come in from Mississauga to deal with George and I have recommended him to anyone in the market for a new vehicle. More

EXCELLENT I was in a car accident (hit by a Matt truck) and even though it was not my fault my not so great insurance company gave me 7 days to get a new car as I was in a car accident (hit by a Matt truck) and even though it was not my fault my not so great insurance company gave me 7 days to get a new car as after that my rental coverage would be cut off. I went to Pickering Honda (Dianne Dymond refer me to Pickering Honda and I am glad she did.) and they made it a pleasant experience rather then the headache I was expecting. I received a fair deal, took less then an hour of my time and had my car in 3 days. I received my Honda Civic in December 2014 and it has been a dream to drive and I love it. More