Pickering Honda
Pickering, ON
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Fast, friendly service. Brake fluid price in July was 69.99 (flyer price). In Oct. price was 118. Why such an increase in price? Paid it but wasn't happy. Brake fluid price in July was 69.99 (flyer price). In Oct. price was 118. Why such an increase in price? Paid it but wasn't happy. More
Consistently great service Specifically was referred to this location over 15 years ago, and have done all our service here since. Most recently had a flat tire due to hitting Specifically was referred to this location over 15 years ago, and have done all our service here since. Most recently had a flat tire due to hitting a large pothole at speed... dealership fit me in for a quick check of everything (thankfully no issues other than the tire) and didnt charge for the peace of mind. This is the reason we continue to pay for all our routine and unexpected service here. More
Pickering Honda keeps me coming back. Been going for over 10 years now for regular maintenance of our '06 Civic, very satisfied with their service. While waiting for anything to be done w Been going for over 10 years now for regular maintenance of our '06 Civic, very satisfied with their service. While waiting for anything to be done we're kept informed of the status of the repair regularly. Service personnel go over everything on the clipboard that needs to be done and follow through again when finished work to verify with us what was done and maybe what should be done next time we're in if necessary. They seem to know the car well. Always pleasant to deal with and our car has never let us down. My wife has dealt with them and found it a much better experience than she'd ever known at other dealerships. They really strive to be the best they can be. More
Consistently good service There is a good atmosphere in this dealership and they are all keen to provide good service, both in the sales and the service side. This time I was s There is a good atmosphere in this dealership and they are all keen to provide good service, both in the sales and the service side. This time I was shopping for winter tires and rims and their tire price and rim quality was better than Canadian Tire. More
Oil change in 30 min for 60 bucks Scheduled my first oil chane with Honda Link app on Android at my day and hour choice and it took 30 minutes and 60 bucks for a 0w20 syntetic oil and Scheduled my first oil chane with Honda Link app on Android at my day and hour choice and it took 30 minutes and 60 bucks for a 0w20 syntetic oil and filter change. I will go again. George G. More
Pickering Honda... friendly from start to finish Everyone at the dealership is always so friendly and professional. Honestly i never feel like any of my questions are stupid, they are always answered Everyone at the dealership is always so friendly and professional. Honestly i never feel like any of my questions are stupid, they are always answered in such a professional manner More
Winter tire Excellent service.. Will come back again and again and again and again and again and again and again and again and again and againjfjfjf Did Shen R Excellent service.. Will come back again and again and again and again and again and again and again and again and again and againjfjfjf Did Shen RH Shah Susie Joshe She More
bad service I have gone to this dealer for excellent sales service,but encountered not so good service from the service center. The dealer first told me that i I have gone to this dealer for excellent sales service,but encountered not so good service from the service center. The dealer first told me that it would take 1.5 hrs to install block heater. 3 hours later they told me that they did not know that it would take 3 hrs. The olny conseqece of this is that they only charged me for 1 hr ,but stole 2 hrs of my time waiting. When I confronted the service manager he said Iam sorry for wait ,but we did not know that it was this complicated. I was a little upset and said can I be compensated in any way ,I waited so long, He said well I will just charge You for the 1 hr. I am wondering how could this be ,since they probably install these units all the time. Shoud nt they know how long it takes. I also wanted to note that all the service advisors were on lunch for about 45 mins with no one managing the desk. I have never seen this before. you would think that each of them would take turns on lunch. More
Very disappointing service from this dealer If you want to install towing package and plan to buy a RV, you may read my pricey story with this dealer. I called dealer and quote the installation If you want to install towing package and plan to buy a RV, you may read my pricey story with this dealer. I called dealer and quote the installation of towing package. To make sure the towing connectors, I specially confirmed with the parts department that the electrical connector will be 7-way for a camper trailer. And the quotation was over $1500 plus tax. The guy told me that he would like to give me $100 discount because I am the long time customer. Then I made an appointment and the technician installed the stuff for me. When I picked up the car, the connector is the flat 4-pin connector for small utility trailer. I asked the adviser what happened with the 7-way connector. I was told they don't have it at all. The over-priced quotation (higher than MSRP $1381.46 from Honda.ca) tricked me that Honda will upgrade for you and you can buy a RV, hitch it right a way. But it turns out you have to pay and upgrade it somewhere else. I spent half day on the phone dealing with the manager. Finally he only agreed to removed the harness from the van with removed cost of the harness and $20 labor for the harness only. I paid a very pricey lesson (over $1500 for the rest) and just learned that this dealer service is so non-professional. Avoid this dealer next time. More
Air conditioning problems I brought my 2008 Honda Civic in because the air conditioning was not working properly. After looking at the car, the service advisor said it need to I brought my 2008 Honda Civic in because the air conditioning was not working properly. After looking at the car, the service advisor said it need to be topped up with freon. I said fine go ahead and got billed $200. After driving it for a few months, air conditioning still wasn't working properly. I brought it back (warranty now expired) and they said it needed a new compressor. Well, $750 out of my pocket. I asked why they didn't replace the compressor when it was covered under the warranty. Service advisor spoke to the manager who said the problem was not related. Appears this dealership doesn't honour Honda warranties. More