Pickering Honda

Best Service Experience Thanks again Pickering Honda. Tire Swap was booked ... I arrived for my appointment.. the advisor told me approx how long the job would take. I decide Thanks again Pickering Honda. Tire Swap was booked ... I arrived for my appointment.. the advisor told me approx how long the job would take. I decided to take the shuttle back up to work and they came and got me when it was done!!! I am all set for winter! Smooth and easy!!! More

Lemonade fromlemons Went to get snow tires installed. The snow tires were stored there. Or were they? Seems the tires that were assigned to my account # were not mine. Bu Went to get snow tires installed. The snow tires were stored there. Or were they? Seems the tires that were assigned to my account # were not mine. But through the persistence of service advisor Pamela Graham, they were located and installed. And because of the extra time I had to wait, the service was free. That’s customer service well done. More

Fantastic Customer Service Great customer service by Rick St James, he explained in detail the issue with my alignment to my satisfaction and what was done to fix the the alignm Great customer service by Rick St James, he explained in detail the issue with my alignment to my satisfaction and what was done to fix the the alignment. He was professional and courteous and very knowledgeable. Deon Wilmot More

excellent service managers Have always appreciated all the helpful service managers....kacey, krystle, etc. This time was helped by Rick, who is likewise excellent. He made sure Have always appreciated all the helpful service managers....kacey, krystle, etc. This time was helped by Rick, who is likewise excellent. He made sure the experience was great and sent mecaway satisfied. Will continue to come back, and would recommend dealer service to anyone. More

Doug's bad experience with Pickering Honda I purchased a used 2016 Ram 1500 from Pickering Honda and was told that the vehicle would be safety checked and serviced ( oil changed ) and extra re I purchased a used 2016 Ram 1500 from Pickering Honda and was told that the vehicle would be safety checked and serviced ( oil changed ) and extra remote key and def fluid tank full but that was not done. I noticed exhaust fumes entering the cab when I was driving it home after paying for it. This truck was safety inspected and this should have been noticed. I constantly wrote them and seldom they returned emails and finally they reimbursed me for my costs pertaining to the key and fluids and the General Manager called and promised to reimburse me for the oil change to make it right but I have not heard from them since and still waiting for an email or call. I purchased the truck over a month ago. I launched a complaint through their online service and no answers. This is simple if you promise it please deliver or don't promise. Hopefully by reading this you will be careful and make sure you receive all before final payment. This is just my experience I have never even received a written or oral apology and still waiting for reimbursement for the oil change and service that I had performed by the Dodge Chrysler dealership as well as installing a turbo exhaust gasket to eliminate the dangerous fumes. I remain very frustrated with this Honda dealership and to be fair, I will post the response of this Honda dealership in the future if they make it right. Keep watch More

Friendly, good and reliable service I purchased my car at this dealership and service my car there for last 7 years. I am always very happy with the service and staff. Friendly, helpful I purchased my car at this dealership and service my car there for last 7 years. I am always very happy with the service and staff. Friendly, helpful, provide details about everything, explain and treat you with respect. I love the detailed report about the status of my car. It allows me to follow it and project expected work in the future. Waiting area is nice and clean with good refreshments. I have no reason to go anywhere else. All service under one roof. More

Excellant Service I dropped in without an appointment after incurring a flat tire. Pickering Honda associates were friendly and accommodated with quick, efficient servi I dropped in without an appointment after incurring a flat tire. Pickering Honda associates were friendly and accommodated with quick, efficient service. Would absolutely recommend. More

honest service Kacey Craig is a first class service assistant. True to his word, work done on time and for the quoted price. He treats each customer like they ar Kacey Craig is a first class service assistant. True to his word, work done on time and for the quoted price. He treats each customer like they are special. More

1st time in. First time in after buying the CRV. Emily set up the appointment for me and I showed up 15 minutes early on a Monday morning. Oil change and tire First time in after buying the CRV. Emily set up the appointment for me and I showed up 15 minutes early on a Monday morning. Oil change and tire rotation done in 40 minutes. Car washed too. Cant beat that. Excellent quiet comfortable waiting room with coffee / newspapers and Breakfast TV. Pretty upbeat happy place for a Monday morning. :-) More

Great Service Write from the first encounter with Kacey Craig I got the impression that I was going to be treated as a special customer. Kacey went out of his way Write from the first encounter with Kacey Craig I got the impression that I was going to be treated as a special customer. Kacey went out of his way to set my service appointment on a customer friendly way. He offered a complimentary service if I needed one, which I did not. My wait was actually shorter than what I expected.. Thanks to the whole team for my experience. Kamalesh Sharda. More