Pickering Honda

Great Service We have now purchased our 2nd vehicle from Michael Rootenberg and there is no one better to ensure your satisfaction than Michael. I highly recommend We have now purchased our 2nd vehicle from Michael Rootenberg and there is no one better to ensure your satisfaction than Michael. I highly recommend him to anyone looking for a new vehicle. Michael took care of absolutely everything and made the entire process as simple as possible! More

Over and above Went in for maintenance thinking I only needed an A1 service, and realized I needed the B1 service as well which is brake maintenance. Was very worri Went in for maintenance thinking I only needed an A1 service, and realized I needed the B1 service as well which is brake maintenance. Was very worried that I if I did not do the service, I could cause problems down the road needing more serious service in the future but there was no time to do the service that day. I asked the service man if they could check the brakes but I was only getting the oil service so the car wasn't hoisted up and plus I would have to pay an additional cost. I was clearly upset with myself for not paying attention to the maintenance service that came up on my car. When my car was finished the service person came up to me and said he had the brakes checked and my brakes were fine. He knew I was so nervous about them that he took it upon himself to check them. I couldn't thank him enough as I was so worried as I drive a fair bit and would be starting to drive to Collingwood on weekends for skiing. I had already scheduled an appointment for the next week to finish the service but the service man eased my mind and I couldn't be more grateful for his over and above help to ease my mind and I will always trust this dealership to take care of me and make me feel comfortable with any work. Thank you Pickering Honda, I am your customer for life. And just as an FYI, I live in Toronto now so I have to make the time to come here and then stay at my boyfriends until the work is done........ More

Impromptu battery replacement on the coldest day in 57 years I was so pleased with the service this time around. The team was very accommodating to my unplanned repair. I had my battery fail on one of the col I was so pleased with the service this time around. The team was very accommodating to my unplanned repair. I had my battery fail on one of the coldest days of the year and Kacey was kind enough to take me in without an appointment. They made my day. More

Excellent Customer Service I appreciate the excellent service provided by your service advisor #574 Pamela Graham. She was kind enough to responded to all my concerns regarding I appreciate the excellent service provided by your service advisor #574 Pamela Graham. She was kind enough to responded to all my concerns regarding the battery sensor replacement recall. Thank you. Camillus More

Service Krystal could not have been any nicer or accommodating!! It is a pleasure to deal with her!!! It meant so much to me t that she even remembered my na Krystal could not have been any nicer or accommodating!! It is a pleasure to deal with her!!! It meant so much to me t that she even remembered my name! More

Fantastic dealership Your staff from Sales, Service and Parts have been exemplary. My wife and I came to Honda after owning many General Motors and Jaguar vehicles The C Your staff from Sales, Service and Parts have been exemplary. My wife and I came to Honda after owning many General Motors and Jaguar vehicles The CRV and your dealership have really impressed both of us Please keep up the great service and effort! More

Great service as usual. Krystle and Rick as well as others always get me in quickly and do the job right this time for oil change. No issues or surprises along with a great Krystle and Rick as well as others always get me in quickly and do the job right this time for oil change. No issues or surprises along with a great car wash. Thanks! More

Great service , very professional, great lounge area while you wait, special thanks to Brian Tidd a very trustworthy person that you can always rely on. , very professional, great lounge area while you wait, special thanks to Brian Tidd a very trustworthy person that you can always rely on. More

Smooth and easy!!! Smooth and easy, real reason I prefer to go to dealers. This time tire swap was booked for winter prep. Advisor reviwed my car history quickly, no re Smooth and easy, real reason I prefer to go to dealers. This time tire swap was booked for winter prep. Advisor reviwed my car history quickly, no recalls, possible next maintenance heads up etc. I decided to take the shuttle back up to work and they came and got me when it was done. Smooth and easy!!! More

Another Bad Service Experience Get told one thing on the phone, only to be told something different in person at the dealer. Can the message be consistent? Only creates confusion an Get told one thing on the phone, only to be told something different in person at the dealer. Can the message be consistent? Only creates confusion and bad experience for the customer. More