Pickering Honda

Worst experience in return if being a loyal customer. Clicking/crunching noise upon turning on a 2017 civic ex was recommended to get Brake pads replaced, rotors replaced and Brahe service. Charged aroun Clicking/crunching noise upon turning on a 2017 civic ex was recommended to get Brake pads replaced, rotors replaced and Brahe service. Charged around 800$ and problem still there. No diagnostic report on the actual issue. They only want dollars. One bolt missing from rear tire after service (replaced with some rusted non oem bolt). Rear tire flat after service. Was advised by Jeniffer in customer relations team that someone by name Hopkins will contact and address this concern. But the Sir is busy. Taking this entire matter to omvic & Honda corporate governance head office. More

Bought a 2017 Pre Owned Honda CRV Found a very large selection of vehicles to choose from at this Honda Dealership. Dealt with Kian Nikzadeh. Was very friendly and knowledgeable. He w Found a very large selection of vehicles to choose from at this Honda Dealership. Dealt with Kian Nikzadeh. Was very friendly and knowledgeable. He was patient. He listened well and provided many available options based on my needs without sales pressure. He was very prompt at returning my many phone calls as well as multiple texts. Most of all, the negotiated price was competitive. The delivery was prompt and the vehicle operation tutorial was beneficial. Recommend that you check out Kian Nikzadeh. More

Bought 2019 Honda Accord We dealt with Kian Nikzadeh, he was polite and attentive. He was prompt in returning our calls whenever we had inquiries that pertain to the car and h We dealt with Kian Nikzadeh, he was polite and attentive. He was prompt in returning our calls whenever we had inquiries that pertain to the car and he gave us a good deal.Thank you Kian. More

I was scammed by Pickering Honda today! Still fuming over my ..stupidity to bring my car there. My wifes honda fit had a check engine light on. I am a VERY handy person and being so I have an ODB2 reader so I r ..stupidity to bring my car there. My wifes honda fit had a check engine light on. I am a VERY handy person and being so I have an ODB2 reader so I read the code and it indicated a #4 cylinder misfire. I then suspected coil pack easy fix. I switched the coil packs around tried the code and same code! So could only be fuel injector. I call Honda Canada to verify I am still until warranty they tell me yup power train warranty till October 2020 but check with dealer. I take it to PICKERING HONDA I tell them what I did, checked code>> switched coil pack and suspect injector (which I could fix myself but under warranty hey why not! go to dealer) so I asked point blank if under warranty he says I dont know will have to check under the hood?. till I think power train warranty means anything in engine right? An hour later he calls me tells me its the fuel injector (like I told him at the counter) NOT UNDER WARRANTY????He wants $950 for one injector and 3 hours labour so about $1700. I go back and pickup my car and he tells me that'll be $160 for telling me what i told him was wrong with the car when i dropped it off!. SO he purposely did not advise me at the time of me dropping off the car that coil packs or injectors were not under warranty knowing they would get $160 from me for a few minutes of testing to tell me what I already knew. I'm an average guy but boy when I feel scammed that really boils my bubble and scammed I was!! F Pickering Honda! Dead to me! Never never trust the stealerships again! June 16th follow up. I get a canned response to my review from PICKERING HONDA blah blah blah your fault not ours blah blah we are trained technicians blah blah our manager will call you blah blah... AND? Crickets of course. Nobody called nobody cares at every level in that stealership including management.. This is just another farce this company has to try and cover up how bad they really are. Yelp has a 2 star (average) rating on them so I'm not the only one venting. This is some shady shady outfit that should be reported to Head Office Honda Canada. If enough of us do that they will take notice and change their shady con-man stuck in the 1980's mentality of doing business. I have owned Toyotas and Hondas, in my three (3) encounters with a Honda dealership all three left me with a sour experience. Boycott Pickering Honda!! More

Very poor customer service. Service centre manager asked the to “get the h... out” instead is dealing with non performance. I was wrongly charged and justified by saying this an error. Their error could hav the to “get the h... out” instead is dealing with non performance. I was wrongly charged and justified by saying this an error. Their error could have cost me. I will not recommend any one this dealership. More

Have been there twice to get a my Driver Side mirror fixed and they don't seem to want to fix this. Service Rep says the Technician who tried to fix it the first time was off on the day. If that's the c fixed and they don't seem to want to fix this. Service Rep says the Technician who tried to fix it the first time was off on the day. If that's the case why would they waste my time and book a service appointment in the first place?? They refused to take a look at the reverse camera because i hadn't booked a service for that specially and said I would need to come back. Ironically when i went for an oil change they offered to do a brake service too only because ot would be an additional paid service. They don't seem to want to do anything that's covered under warranty!!! Stay away from this dealership!!! More

Got ripped off Payed for a service on my Truck that was never performed. Still wondering how did they screw up. A few hours of driving around the A1 minder service l Payed for a service on my Truck that was never performed. Still wondering how did they screw up. A few hours of driving around the A1 minder service light was back on and still showing 15 % of the oil life. Was totally surprised to see that it was the same old dark oil..... took a few pictures and headed back to the dealer..... at first, heard all the denials, they said only the minder reset was missed. Liars! But things changes when I asked for proof and if they wanted to see pictures of the dirty oil. That’s when the service Manager acted, he had the truck taken in to change the oil & filter and reset the service minder. To assure myself, I then took a picture of the new oil and sent an email along with the other pictures for their reference..... yet to receive a response. I‘ve totally lost all trust in this dealership. More

Very nice experience and customer service was excellent . Excellent customer service by Sunil. Answers all the question. Very detail oriented. Explanation was very thorough. Thank you Sunil for your help wit Excellent customer service by Sunil. Answers all the question. Very detail oriented. Explanation was very thorough. Thank you Sunil for your help with everything. More

Sunil Patel is my Representative at Pickering Honda..I Bought my second car. He is the super nice person.very good help and advice from Sunil. I highly recommend Sunil Patel. Anyone looking to buy car ple Bought my second car. He is the super nice person.very good help and advice from Sunil. I highly recommend Sunil Patel. Anyone looking to buy car please contact Sunil Patel. Sunil Patel More

Just bought on the weekend 2017 Acura RDX from Pickering Honda great service very friendly Daniel Baba is very great man and sales person very happy with his service thank you soo much Daniel I recommend Honda great service very friendly Daniel Baba is very great man and sales person very happy with his service thank you soo much Daniel I recommend everyone should go and try his best service More