Pickering Honda
Pickering, ON
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Dan Deng made the process of remote selection, price negotiation of my new vehicle very easy. He also went the extra step to actually come to my house to exchange vehicles and get the correct new snow t negotiation of my new vehicle very easy. He also went the extra step to actually come to my house to exchange vehicles and get the correct new snow tires put onto the vehicle... The bar is raised - after Covid is a thing of the past, I will expect the same level of service. :) More
Experience was great and they worked with me and my situation. They understood cost was important to me but also that I wanted a quality vehicle I could keep. situation. They understood cost was important to me but also that I wanted a quality vehicle I could keep. More
I was pleased with the ease in booking an appointment and the covid protocals in place. My service advisor (Robin) was friendly and clearly explained what an A1 service code involved. He did not try to press the covid protocals in place. My service advisor (Robin) was friendly and clearly explained what an A1 service code involved. He did not try to pressure me into adding other services as well. There was ample space in the waiting room for social distancing between clients who were waiting at the dealership. My oil change was completed in record time. My service advisor (Robin) went over the inspection and cashed me out. An employee escorted me out to my car when work was completed. More
I have always had great service at Honda. They are prompt, pleasant and always ready to help. I heartily recommend them. They have given excellent service despite this pandemic. prompt, pleasant and always ready to help. I heartily recommend them. They have given excellent service despite this pandemic. More
Fast Service. COVID 19 protocol was practiced. Clean and Safe place. Satisfied with the customer service. Appointment as per schedule was served on time and efficiently. Safe place. Satisfied with the customer service. Appointment as per schedule was served on time and efficiently. More
Prompt easy appointment. My service advisor was upbeat, friendly (Robin Chan) and interactive at both check in and work completion. The Tech who did my remote start install left my 2016 Oddy van clean and friendly (Robin Chan) and interactive at both check in and work completion. The Tech who did my remote start install left my 2016 Oddy van clean and and I couldn't tell he worked inside the vehicle. Don't know his name or if he has an employee I.D. Should list that on the W/O. I'd ask for the same tech next time I visit. That's a caring tech. Kudos to the tech>>>> Pick Honda that's who brings a customer back for service, parts or maybe a new or used vehicle. Never forget that!!!!! Don't know who the Management employee is Aatif Abbass. Met your courtesy driver, when leaving, good info on Odysseys from him. Virus distancing control good but Im a Mesothelioma patient and cancelled my ride home due to risk concerns. Didn't want to enter the service reception area as ris to me iis great or chemo with a 75% chance of deathre if !9 is contacte. More
I was served promptly and the service advisor explained what needed to be done. The service was completed within the time I had been told. Their Covid protocols were very good and I never felt at risk! what needed to be done. The service was completed within the time I had been told. Their Covid protocols were very good and I never felt at risk! More
Dan Deng was amazing as usual. He found exactly what I wanted and in my price range. Super efficient and friendly. Definitely a returning customer. wanted and in my price range. Super efficient and friendly. Definitely a returning customer. More
Everything was great, staff friendly, very efficient and good service. Covid measures in place were well done and made me feel comfortable. Service was quick good service. Covid measures in place were well done and made me feel comfortable. Service was quick More