Pickering Honda
Pickering, ON
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Not inspecting the vehicle properly during the maintenance service and performed unsatisfactory service in spite of heavy labor charges, Leaks observed next day after performing the maintenance maintenance service and performed unsatisfactory service in spite of heavy labor charges, Leaks observed next day after performing the maintenance which is charged as additional cost. They are creating more works to get more money from the customers. During second time service. The dealer did not provide rental vehicle although they two took two days for maintenance. More
I recently had an excellent experience at Pickering Honda. The staff was knowledgeable and welcoming. Jose Paul, a product specialist with nearly two decades of experience, was exceptional in guidin Honda. The staff was knowledgeable and welcoming. Jose Paul, a product specialist with nearly two decades of experience, was exceptional in guiding me through my options and answering my questions patiently. His extensive knowledge and calm demeanor made the entire process smooth and stress-free. Jose took the time to understand my needs, providing detailed explanations and valuable insights that helped me make an informed decision. I highly recommend him for anyone looking for a knowledgeable and supportive car-buying experience. Emily Jouca, the Finance Manager, was very professional, making the financing process seamless. Matthew Pearen, the General Sales Manager, showed great leadership and commitment to customer satisfaction. I drove away in my new 2024 Honda CR-V Sport feeling confident and well taken care of. I highly recommend Pickering Honda for a hassle-free and pleasant car-buying experience More
I was extremely unsatisfied with their behaving. The sales manager and the finance manager was very disrespectful. Customer satisfaction is something they don't consider. Due to their business tacti The sales manager and the finance manager was very disrespectful. Customer satisfaction is something they don't consider. Due to their business tactics we had to purchase the car which we don't like from them in the color and date of delivery as per they like. More
Sunil has been great to go through buy new car also at delivery he explained everything in detail all staff have been very helpful delivery he explained everything in detail all staff have been very helpful More
We would like to Thank the following 4 employees at Pickering Toyota for amazing customer service and help. Nigel, Kaesheva, Jeet and we believe the mechanic’s name was Alan. We are in Ontario visitin Pickering Toyota for amazing customer service and help. Nigel, Kaesheva, Jeet and we believe the mechanic’s name was Alan. We are in Ontario visiting from Cape Breton Nova Scotia and encountered an issue with our sunroof, it would not close, your staff went above and beyond to fit us in to look at our Tundra and try and solve the issue. Unfortunately, the part wasn’t available for our truck to be fixed but they got the sunroof closed, advised us of the issue. Since we wouldn’t have time to wait for the part to arrive to get it fixed, they gave us a detailed explanation for us to give to our Toyota dealership when we get home. Your staff showed us exactly why we choose a Toyota Tundra, Toyota went above and beyond for us visiting Cape Bretoners. More
Responsive, friendly, clear communication, George was well prepared and provided a personal experience for us. We were very pleased with the outcome. well prepared and provided a personal experience for us. We were very pleased with the outcome. More