Peterborough Hyundai - Subaru

Dishonest or just incompetent? "Three unfortunate visits to this dealer for routine warranty service of a 2010 Accent. 1. Confirmed that they did change (and bill for it) the autom "Three unfortunate visits to this dealer for routine warranty service of a 2010 Accent. 1. Confirmed that they did change (and bill for it) the automatic transmission fluid in a car with a standard transmission. 2. Rotate tires that don't need rotating - took the 'more' worn rear tires and moved them back up to the front - they never bothered looking at the tread to see if this service was even required. 3. Repeatedly failing to identify, let alone fix, the cause of engine misfire -never checked ignition coils or wires, didn't check for engine error codes, and even went so far as to say "That's what you get with these little cars" inferring that their product is inferior and you can't expect it to run properly. 4. Tried to bill over $200 for a warranty repair due to not looking up the car properly in the database, claiming it was a used car, and not believing the owner that is was a new car/covered by warranty. Even once they admitted to the mistake, they prepared an invoice and tried to extract the money from the owner. 5. Generally, their service invoices are very ambiguous and do not allow you to determine what work was done, what parts were replaced at what cost, etc., so you cannot tell if the work is legitimate or not. I'm all for giving a business the benefit of a doubt, but this is consistent and systematic over several visits. I won't even go into the limitations and caveats of their 'extended warranty'. Thanks Larry and staff - for nothing!" More

Amazing staff and service I went in last minute on a long weekend and they stayed late to put me in a beautiful car that I had never even thought of owning. I appreciate the ef I went in last minute on a long weekend and they stayed late to put me in a beautiful car that I had never even thought of owning. I appreciate the efforts they put into making me happy and to feel comfortable during the process. My parents are now going there for their next brand new car. I will tell everyone at work my experience there. They have my 5 star rating ! More