Performance Mazda

The Smilling Mazda3 Sport driver. I walked in at Performance Mazda, thought I was going to get a 2013 but Kevin Graham said " why not get a 2014, they are the same price and PLUS the I walked in at Performance Mazda, thought I was going to get a 2013 but Kevin Graham said " why not get a 2014, they are the same price and PLUS the 2014 is bigger. THANK YOU Kevin. What can I say, the staff is courteous, professional and know their vehicules. They understand your needs and will aim to fufill THOSE needs. So here I am the proud owner of a 2014 Mazda3 Sport GS. YAY!!!!! More

Very happy I'm quite please with my visit at performance Mazda. I was very well greeted when I got there. He was very polite and explained everything to me. Over I'm quite please with my visit at performance Mazda. I was very well greeted when I got there. He was very polite and explained everything to me. Overall my visit was very good. More

Warranty service I brought my vehicle to Performance Mazda for scheduled maintenance. At this time I wanted them to look at an issue with my rear seat which rendered I brought my vehicle to Performance Mazda for scheduled maintenance. At this time I wanted them to look at an issue with my rear seat which rendered it inoperable. I also noticed small holes in the carpeting of the cargo area. I showed both issues to the service tech. Following the appointment I was notified that the carpeting would not be fixed as I punctured it and that the rear seat would only be fixed because it was inoperable. The service technician said I bent the seat therefore they don't have to fix it. This frustrated me, I take care of my vehicles. I only carried a 25 lb box, and it was the first time carried anything with the seats down (the car is only 6 months old). As for the holes in the carpet, a lightweight cardboard box should not cause this damage, I was dissatisfied and frustrated following the discussion with the service technician so I decided to contact Mazda Canada to have them assess the carpet issue. The Performance Mazda service tech said I would be notified in a few days when the seat came in and that they would call to book the appointment, After 1 week I had not heard so I phoned (multiple times) and showed up in person to see if the replacement seat was in. I could not get an answer and was told each time that someone would call me...they did not. After being frustrated by the unnecessary delays I posted a message on this forum hoping to get their attention (this message has replaced my original posting). Within a day or so I received a call from Dave and a response from Andy. They expressed their disappointment with the service I received and wanted to resolve the issues. Dave made sure the replacement part was ordered right away and called me back to book the appointment. Dave also had the holes in the cargo carpeting fixed. Thank you so much Dave for taking these issues seriously and for resolving them. I love my CX-5 and I want to keep in in great shape for all the years I will have it. After some frustrating weeks, Performance Mazda came through in the end and resolved the issues in both a professional and timely manner. It's too bad it had to go to the level of service manager/general manager to get it done. Unfortunately this and previous problems at this dealership has resulted in my decision to go elsewhere for service. For these reasons I can't say I recommend this dealership but I am very happy the issues were resolved in the end. More

performance mazda We were very lucky to deal with Kevin Graham at Performance Mazda for the purchase of our new car. He was very helpful and went above and beyond for u We were very lucky to deal with Kevin Graham at Performance Mazda for the purchase of our new car. He was very helpful and went above and beyond for us during our transaction. More

Excellent Service My fiance purchased her first vehicle here, we went back last year to buy a CX5 through them, and it was a great experience. When it came time for me My fiance purchased her first vehicle here, we went back last year to buy a CX5 through them, and it was a great experience. When it came time for me to get a new vehicle, there was only one place I could think of. More

Great experience I went to performance Mazda on April 28th for their "We're going nuts" sale. I'm bilingual but my first language is french, Roxanne was kind enough to I went to performance Mazda on April 28th for their "We're going nuts" sale. I'm bilingual but my first language is french, Roxanne was kind enough to give me an appointment with a french dealer. I was really pleased with the service that Marcel, Brian & Bruce gave me they we're really nice, I would recommend them to anyone who wants to by a new car. I love my new CX-5. Thank you very much for the nice experience. More

Buying our new Mazda 3 I went in Performance Mazda knowing which car I wanted: the same as my old Mazda 3. My old car didn't disappoint me and that is why my choice was agai I went in Performance Mazda knowing which car I wanted: the same as my old Mazda 3. My old car didn't disappoint me and that is why my choice was again for a new Mazda 3. We knew that this car was the best in its category. On top of this it's beautiful and pretty good on gas if I compare it to my 2005 Mazda 3. All in all we're just thrill with the new design, gas economy, and the sporty driving. More

Awesome! My partner and I both purchased our cars from this location (his new, mine used) and each time the staff was awesome! Jeff was friendly and helpful. H My partner and I both purchased our cars from this location (his new, mine used) and each time the staff was awesome! Jeff was friendly and helpful. He actually came to pick me up at work when my car was ready for pickup! I would recommend this dealership to my friends for sure. The cherry on top is obviously loving my new car! More

Great Experience & Fantastic Ride Purchasing a car was never so easy. Kevin Graham walked us through all aspects of the sale and once sale was complete assisted in setting up the on b Purchasing a car was never so easy. Kevin Graham walked us through all aspects of the sale and once sale was complete assisted in setting up the on board computer to our specifications. Great Experience never had this type of sales person. More

Best customer experience at a dealership ever! I don't expect much from sales/service people these days [Rogers are you listening??] but Paul Sellars at Peformance Mazada really reset my thinking o I don't expect much from sales/service people these days [Rogers are you listening??] but Paul Sellars at Peformance Mazada really reset my thinking on that! I came in with what I thought was a simple issue. I was experiencing check engine light a slight noise but it quickly caused my car to be almost undriveable...and it was after work on Friday ;-(. I'd already given up hope but I called Performance Mazada on Saturday morning and not only did Paul get my car in almost immediately he went the extra mile to fix the noise, reset the light and even changed a burnt out tail light and refilled my low tire with air! Just awesome!! Keep up the excellent work guys!!! Peter More