Performance Mazda
Ottawa, ON
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Great experience! Staff is positive, strong customer focus The staff were all very positive and informed. The product specialist Dimitri Mertikas was very positive, helpful and well informed. The support tea The staff were all very positive and informed. The product specialist Dimitri Mertikas was very positive, helpful and well informed. The support team included the service department give me confidence that I will get the service that I require with strong customer focus. More
New vehicle It was time for a new vehicle so we went to Performance Mazda and spoke with Kevin Graham. This is the fifth vehicle we buy at that dealership so I th It was time for a new vehicle so we went to Performance Mazda and spoke with Kevin Graham. This is the fifth vehicle we buy at that dealership so I think that in itself says a lot about them. Got a great deal from Kevin on a 2016 Mazda CX3 thanks to our loyalty to the dealership. That is not the only reason we returned there. The service we get when we bring our vehicles in for servicing is exceptional, from Don Rushton at the front desk and from Jason Agnel at the service desk. The car is always in good hands there and Jason keeps us advised as to the progress of the work and if there are any additional costs before they proceed. Jason does his best to keep the costs down for us. More
AMAZING!! I want to say thank you to Mr. DIMITRY MERTIKAS FOR HIS KINDNESS,PATIENCE AND PROFESSIONALISM AND ASSISTANCE. I'M VERY SATISFIED ! I WILL RECOMMEND I want to say thank you to Mr. DIMITRY MERTIKAS FOR HIS KINDNESS,PATIENCE AND PROFESSIONALISM AND ASSISTANCE. I'M VERY SATISFIED ! I WILL RECOMMEND TO MY FAMILY AND ALL FRIENDS THIS DEALERSHIP. ALBERTO DI CANDIA More
Simply excellent all around! If you want the best price in town go to Performance Mazda! I would highly recommend them to anyone looking to buy a new or used vehicle. Thanks Andre If you want the best price in town go to Performance Mazda! I would highly recommend them to anyone looking to buy a new or used vehicle. Thanks Andrea Lemieux for the wonderful service!! More
Awful after sales services Once the sale is done...you're done too. They couldn't fix the problem. I never has such issue with other dealerships. My first and last mazda ever Once the sale is done...you're done too. They couldn't fix the problem. I never has such issue with other dealerships. My first and last mazda ever More
Excellent customer service and sales Through the years, I have purchased 3 Mazda's at this dealership. I've never had a negative experience. From sales to service, everyone has been court Through the years, I have purchased 3 Mazda's at this dealership. I've never had a negative experience. From sales to service, everyone has been courteous, friendly and professional. I have recommended friends and neighbours to this dealer. I would like to thank them for everything they have done for me...Joe More
Awesome experience I've had my vehicles serviced there for years and it's always been a pleasant experience. Over the last 5 years I've purchased 2 new vehicles from per I've had my vehicles serviced there for years and it's always been a pleasant experience. Over the last 5 years I've purchased 2 new vehicles from performance Mazda and their sales staff were great. More
Great service Thank you for the excellent service Brian and Andy Bernard. I have had two MAZDA and after visiting all of the Mazda dealerships in the Ottawa area it Thank you for the excellent service Brian and Andy Bernard. I have had two MAZDA and after visiting all of the Mazda dealerships in the Ottawa area it was clear that Orleans MAZDA has the best customer service. More
Service and sales Hard to make a deal on the sales side and service dosent seem to care about their customers. Had great service advisor in the past like Dorie Rosanne Hard to make a deal on the sales side and service dosent seem to care about their customers. Had great service advisor in the past like Dorie Rosanne Matt and Gary More
Unethical and misleading advertisement Unethical sales practice and misleading advertisement I have bought three vehicles over 9 year span from this dealer...and there won’t be a fourth Unethical sales practice and misleading advertisement I have bought three vehicles over 9 year span from this dealer...and there won’t be a fourth. The purchase of my last vehicle was to include free tires and rims as advertised in the paper and on their web site, instead the manager at time of purchase and without advising me added the cost of the free tires and rims on the “Agreement” and refused to comply with their advertisement because I had signed the Agreement. This is simply unethical and dishonest behaviour . More