Performance Mazda

Amazing Experience as Always!!! Absolutely love the service and seeing all of the regulars! Everyone makes me feel welcomed and at home at MAZDA. I will never go anywhere else for a Absolutely love the service and seeing all of the regulars! Everyone makes me feel welcomed and at home at MAZDA. I will never go anywhere else for a purchase of anything. Thank you for your warm welcoming each and every time. :) Service is amazing with Samuel. This guy deserves a raise! Paul as well helped me with a frequency distortion on my right speaker and he made that cringe of a sound disappear! Best place ever to go to. HIGHLY RECCOMEND More

Great experience with performance Mazda Orleans Awesome experience. Everyone I dealt with were great. Knowledgeable about the products and Angela especially was great at understanding my needs. I’d Awesome experience. Everyone I dealt with were great. Knowledgeable about the products and Angela especially was great at understanding my needs. I’d definitely recommend her and the team at Performance Mazda Orleans. More

Performance Mazda - no performance; all real! Fast, efficient and friendly service. It is always refreshing to book service and when you take in your car, the issue is dealt with and that staff c Fast, efficient and friendly service. It is always refreshing to book service and when you take in your car, the issue is dealt with and that staff can explain things to you. More

Dead battery emergency Performance Mazda serviced my car even a day before my appointment as I had brought it in to leave it there overnight. The staff were very friendly an Performance Mazda serviced my car even a day before my appointment as I had brought it in to leave it there overnight. The staff were very friendly and caring and as I found, very efficient! Bravo and thank you! More

Great Experience Starting with Andy Bernard and following up with Courtney and Amanda my experience was Great!!! Andy helped my find the 2019 MX-5 GT I was looking fo Starting with Andy Bernard and following up with Courtney and Amanda my experience was Great!!! Andy helped my find the 2019 MX-5 GT I was looking for. Courtney helped with the finance piece and Amanda went through how everything works when I went to pick up my new car. The dealership came highly recommended from my previous Mazda dealership as I was moving to Ottawa. Performance Mazda did not disappoint. I look forward to a continued relationship. Thank you again. Cheers, Ryan More

Misrepresentation Bought a 2016.5 Mazda CX-5 from this dealer. Sales person advised us several times upon being directly asked, that there was no difference between the Bought a 2016.5 Mazda CX-5 from this dealer. Sales person advised us several times upon being directly asked, that there was no difference between the 2016.5 and the 2017 other than size of motor. Found out there was substantial difference between the years, body mold, interior design, noise reduction etc. I was too trusting and should have taken the 2017 for a test drive. More

Avoid this dealer like the plague 3 years ago, I brought my car into Performance Mazda because my driver’s side window was not going up straight anymore and there would be a small gap 3 years ago, I brought my car into Performance Mazda because my driver’s side window was not going up straight anymore and there would be a small gap between the back of the window and the frame when the window was closed. They took a look and said that there was some rust in the door, so they scraped it away to fix the problem. Fantastic, it cost me about $60 for labour. A few months ago, I brought my car in for the same exact reason, I assumed more rust had built up in my door in the last 3 years and it would need to be scraped again to fix the problem. To my surprise and dismay, this time they said that I needed a new motor in my door to fix the problem and that it would cost me over $400. When I told them that they had fixed the exact same problem 3 years ago simply by scraping rust out of the door, they still insisted that I needed a new motor. I took my car to another Mazda dealership last week, explained the problem to them, but didn’t mention anything about what the other dealer said I needed to do now to fix it (get a new motor) or how they had fixed it in the past (scraping rust). I just told them the problem, that my window wasn’t going up straight anymore. Half an hour after looking at my car, I got a call from them saying that they had fixed the problem by scraping rust out of my door. They charged me $60 for labour... Obviously I was pleased that my door was fixed for only $60, but at the same time was absolutely stunned and distraught that a dealership that I had trusted to service my car for over 10 years told me that I needed a new part to fix a problem that I actually didn’t need. This isn’t anything complex having to do with the engine or transmission either, it’s rust in the door! To think of how many times over the past 10 years they have tricked me into purchasing unnecessary parts or repairs to “fix” problems with my car makes me sick to my stomach. I have easily spent over $15k at Performance Mazda for regular maintenance and repairs over the years and I shudder to think how many thousands of dollars of that were completely unnecessary, like the motor in my door. Avoid this place like the plague, unless you want to waste thousands of dollars on needless parts and repairs keeping a dishonest dealer that bilks people out of their hard-earned cash in business. Have switched dealers and will never go back. More

Client request Andrew as always was excellent in knowing what I was looking for and trying to support my request Andrew is very professional and knowledgeable in a Andrew as always was excellent in knowing what I was looking for and trying to support my request Andrew is very professional and knowledgeable in all areas. More

Professional, courteous & honest I'm looking for a new car & am checking out some local dealerships to see what they have before making a final decision. Car shopping can be stressful I'm looking for a new car & am checking out some local dealerships to see what they have before making a final decision. Car shopping can be stressful because sales reps are often more interested in making a quick sale than listening to the customer's needs . Andrea Lemieux at Performance Mazda was not like that at all. She's very professional, really knows her stuff and she took the time to listen. I felt that she had my best interests in mind & she wasn't just trying to make a sale at all costs. If I decide to go with Mazda, I will definitely go back to see Andrea! More

Great service department. Great service department that consistently goes the extra mile. Unfortunately, AS, displays many of the worse characteristics that used car salesmen a Great service department that consistently goes the extra mile. Unfortunately, AS, displays many of the worse characteristics that used car salesmen are reputed to have. Deal with anyone else in sales, if at all possible. Paul Sellars is an excellent individual who consistently does his best to ensure satisfaction and great service. Brian Kereluk knows his cars and consistently delivers good , honest service. Paul Bellavance is a great guy, soft spoken , but very effective and efficient, displays the best aspects of professionalism. Please note- AS called me after 9 PM, at home, after my initial review came out to complain about the review. More