Performance Mazda

My husband and I have been Mazda clients for over 30 years. Our last two Mazdas were leased at Performance Mazda with the help of Andrew Scott, the leasing manager. We have just purchased a Mazda 3 seda years. Our last two Mazdas were leased at Performance Mazda with the help of Andrew Scott, the leasing manager. We have just purchased a Mazda 3 sedan last month with his help. We think our record speaks for itself. We have no hesitation whatsoever in recommending Performance Mazda, and in particular, Andrew Scott. A most professional and courteous sales representative, Andrew has always been honest and straightforward in his dealings with us. He has a thorough knowledge and interest in the industry and can easily explain in layman's terms what one needs to know about a vehicle. He takes the time to inquire about needs and desires before presenting the possibilities in the showroom. What has always impressed us is that he genuinely cares about his clients and wants to ensure that they are happy and satisfied with not only the purchase but the service afterwards. He is available to you before, during and long after the sale for any consultation. Buying a car could be a source of frustration and anxiety but for us it is literally a pleasure. We certainly hope that Andrew Scott will continue his established and successful career at Performance Mazda. Nicole Durocher and Patrick Smith More

My husband and I upgraded from our 2004 Mazda 3 to a 2011 Mazda 3 Sports and were very satified with our experience. Mary was very friendly and knowledgeable. On pick-up day, she went through the car and exp Mazda 3 Sports and were very satified with our experience. Mary was very friendly and knowledgeable. On pick-up day, she went through the car and explained everything to us. We discovered features that we did not know we had, great! This is our second Mazda and would recommend them. Our 2004 Mazda had 217,000km and was still running fine. The service department is very good and accommodating. All in all, a great dealership to deal with. More

Brian Sanford is an extremely kind and thoughtful person. He made the process quite easy. His knowledge and eagerness to make sure I had a quality purchase situation are what truly sets him above the other He made the process quite easy. His knowledge and eagerness to make sure I had a quality purchase situation are what truly sets him above the other sales people. I am an impatient person which must have made Brian upset - but he did everything possible to get the paperwork done as quickly as possible. More

My wife and I purchased a Mazda 3 from this dealership. Our salesmen was Andrew Bernard, he was fantastic to deal with, not your typical "pushy" salesmen like you often see at other dealerships. Everythin Our salesmen was Andrew Bernard, he was fantastic to deal with, not your typical "pushy" salesmen like you often see at other dealerships. Everything was straight forward, no hidden fee's or gimmicks. The car was also ready for pick up ahead of schedule. More

Had friendly service when booking appointment, to my desired time, and also during rescheduling on my part and also during. Upon the completion of service was approached by mechanic to say all was ok wi desired time, and also during rescheduling on my part and also during. Upon the completion of service was approached by mechanic to say all was ok with my car and asked to fill out this survey. Everyone at dealership was very friendly. Will definitely consider another Mazda, when time is ready. Thank you Performance Mazda. More

As usual, the service was exceptional. The Service Advisor was prompt, welcoming, professional and courteous. I also appreciated the fact that Mathieu spoke to me in French which is my mother tongue. Advisor was prompt, welcoming, professional and courteous. I also appreciated the fact that Mathieu spoke to me in French which is my mother tongue. I waited for my car and the timeline I was given was respected. The lady at the front desk who took my payment was also very friendly and professional. They had taken the time to wash the exterior of my car which was also greatly appreciated since the car was dirty (salt) with all the snow we had had lately. I left feeling happy, satisfied and confident that my car had been in good hands! More

My daughter and I spent quite a bit of time going to many dealers in Ottawa and Orleans looking to purchase a 2007/2008 Mazda 3 Sport or Honda Civic. Our search ended up between 2 dealears, Performance Mazda dealers in Ottawa and Orleans looking to purchase a 2007/2008 Mazda 3 Sport or Honda Civic. Our search ended up between 2 dealears, Performance Mazda and the other dealer is also located on Youville Drive which both had a Mazda 3 sport / hatchback. Mary that works at Performance Mazda was great with my daughter. She respected my daughter's budget and understood our needs and what my daughter really wanted. When my daughter asked her to present an offer to her Manager, she did without any hesitation. My daughter is only starting to drive standard, therefore, when we test drove the car, Mary made my daughter feel relaxe and comfortable. The other dealer was rude to my daughter on 3 different occasions. He even told us that if we would not guaranty him that we would purchase the car, why should he bother asking his Manager for a price. We explained to him that for us it was important to get a final price on a car before making our final decision. When we test drove at this garage, the salesman was so stress he made my daughter very nervous. He acted like we did not know what we were doing. We did not have a good experience with this guy. All around Mazda Performance gave us a better price on the car. Mazda sold us a 2008 for the same price of the 2007 accross the street. The mileage on both cars was very close and all the same options. I only wished that Mazda would have given my daughter a little more money for her 1997 honda civic that had low mileage, had been rust proof, and many other repairs were done on the car. We enjoyed dealing with Performance Mazda and keep on the good work. More

My experience so far with Performance Mazda has been excellent. I went there to purchase a new vehicle, and once I told the salesperson, Brian Sanford, what I wanted, he immediately provided me with all excellent. I went there to purchase a new vehicle, and once I told the salesperson, Brian Sanford, what I wanted, he immediately provided me with all options and all costs, and made some good honest recommendations with respect to the options, so In know he was not trying to sell me the most expensive vehicle but more importantly the one that would give me the best bang for my buck. It was an easy decision for me to make and I am extremely pleased with my choice so far. The only hiccup was that I had asked for a bug deflector when I purchased the vehicle, and they forgot to add it prior to me picking up my vehicle, so I had to return to get it installed. More

I am a returning customer at Performance Mazda. This will be my fourth car I've gotten through this dealership. I have consistently had an exemplary experience. From day 1 I've developed very friendly will be my fourth car I've gotten through this dealership. I have consistently had an exemplary experience. From day 1 I've developed very friendly relations with all of the staff I've worked with from the people answering the phones to the sales people and the service department. My most recent experience was to purchase a new Mazda 6, and to return a leased Mazda CX-7. Andrew in particular was very helpful in pointing out all the options available on the Mazda 6 and followed through with every commitment he made, whether it was in getting the right package on the car to actually being available when I arrived for sheduled appointments. He has continued to be helpful with the few questions I've had since the purchase as well (such as setting up new blue tooth devices on the car.) I'm also consistently impressed with the ability of the service staff to be ready for my vehicle at it's scheduled appointment time and to be very honest and informative when it comes to issues on the car that need service. (Including pointing out that my tires were displaying an odd wear pattern that indicated an alignment being a very good thing to have.) I've also always been pleased with the lack of pressure sales tactice and the forthcoming way the dealership explained all the costs involved in purchashing the vehicle, including the support of the general manager at times. I have recommnended Performance Mazda to many of my friends and co-workers and I've lost track of how many of them now drive vehicles from this dealership. More