Performance Mazda
Ottawa, ON
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Helpful, no pressure, remained in background until assistance was requested. First visit was in Dec 2010 told sales person that we would return in April. No phone calls were necessary. We visited 5 assistance was requested. First visit was in Dec 2010 told sales person that we would return in April. No phone calls were necessary. We visited 5 different car dealerships at least twice and returned to Mazda. Sales agent provided upon request a car comparison of 4 of the cars we were interested in. Mazda, Ford, Honda and KIA. Information was very very useful im making final decision. More
Brian could not have put me into a better car and provided top notch service and information. I felt very comfortable at the dealership and everyone was all smiles and very helpful. Brian went out o provided top notch service and information. I felt very comfortable at the dealership and everyone was all smiles and very helpful. Brian went out of his way to get me the best deal. I am so happy with my Mazda! Absolutely love it! Thank you Brian!! More
I was in the market for a used car, and as this was the dealership I bought my previous one from with no complaints, I decided to see what they had to offer. Their website had a couple listings that were dealership I bought my previous one from with no complaints, I decided to see what they had to offer. Their website had a couple listings that were potentially what I was looking for, so I went in for more details. I dealt with Phil Evans, and he was extremely helpful throughout the whole process. Instead of just providing me the information about the two cars I noticed, he did a more thorough search, to give me even better options, so that I could make the best decision possible. In fact, the car that I ended up buying is one I had not noticed originally. Any information I required was readily available, and provided promptly. After the sale, he maintained contact, to ensure that I was satisfied with the purchase, and that everything was ok. When a small issue came up, he went out of his way to ensure that it was corrected quickly, and at my convenience. Overall, an excellent experience, and one that I would recommend to any potential buyers. More
Before I was in the market to purchase a new vehicle, I had decided to do business with Mary. She is very knowledgable, honest, sincere and an exllent representative of the Mazda products. Her service skil had decided to do business with Mary. She is very knowledgable, honest, sincere and an exllent representative of the Mazda products. Her service skills are second to none. My purchasing experience was very pleasant and smooth. I never felt pressured to make a decision and enjoyed Mary's accessibility to work out minor issues. Performance Mazda is by far the best dealership I have experienced in the last 30 years. The post sales relationship continues ... I like that. By the way, I love my new Mazda 3. More
This is the second time I have dealt with Kevin Graham for the purchase of a Mazda 3. Kevin is extremely polite, helpful, answers all my questions, a real gentleman. Oh, and also, he is not pushy, which for the purchase of a Mazda 3. Kevin is extremely polite, helpful, answers all my questions, a real gentleman. Oh, and also, he is not pushy, which I appreciate very much, just really friendly, a really cool guy. More
We have recently had our best car buying experience of the last twenty years, during which we have bought five vehicles. There was no pressure to buy, no repeat phone calls, no calling in the sales manage the last twenty years, during which we have bought five vehicles. There was no pressure to buy, no repeat phone calls, no calling in the sales manager to see 'what he could do to get us into a car today' -- just honest answers to our questions and straight dealing when it came to discuss figures. I would certainly recommend Dimitri and Performance Mazda. More
My experience with Performance Mazda has been wonderful. I was shopping for my first car and Juan was more than happy to help me. I had previously visited other dealerships and did not find the same warm he I was shopping for my first car and Juan was more than happy to help me. I had previously visited other dealerships and did not find the same warm help from the staff. I appreciated that even though I am young, I was still treated with respect. I also appreciated that Juan was not pushy, as I had previously experienced very pushy salesmen at other dealerships. Juan was very helpful and provided me with a reasonable deal on the Mazda 2. He kept me informed through text message as I told him it was the best way to reach me. I really appreciated that. I was a bit disappointed that he couldn't deliver the car to me himself, but his colleague Sully was absolutely wonderful in providing explanations for everything. Overall, I am so happy with my experience and I am so excited to be driving my new Mazda 2! More
I thought Kevin Graham was excellent, very friendly and professional, He was also very quick to reply to his e-mails....I was Really happy to have him as my sales person :))) Great job !!! Although I wa professional, He was also very quick to reply to his e-mails....I was Really happy to have him as my sales person :))) Great job !!! Although I was not offered a deal , gift, discount , I had a great experience at performance Mazda! Everyone wants to feel like that made a great deal. I forget his name but the accountant guy I dealt with at the end was also amazing, Nice, friendly and Knowledgeable. Thanks to him I TOOK the extended warranty I didnt want. My car needed 800$ worth of repair the week after I got it :)))) More
I was really satisfied with the service at Performance Mazda. It was fast and the employees were really friendly. I have already recommended the dealer to my friends. For sure, I will call them again if I Mazda. It was fast and the employees were really friendly. I have already recommended the dealer to my friends. For sure, I will call them again if I need recommendation for my vehicle or to purchase new tires. Thanks to all the staff ! More
I am always happy with the service I receive at Performance Mazda. I always deal with Matt who is not only kind but is more than helpful. He always explains well and makes me feel informed about wh Performance Mazda. I always deal with Matt who is not only kind but is more than helpful. He always explains well and makes me feel informed about what is being done to my vehicle. I will see you all in the fall! More