Performance Mazda

The purchasing experience at Performance Mazda was very pleasant, especially compared to the experience with a few local Ford dealers. Our sales associate Mary Jackson was very friendly and on the ball, an pleasant, especially compared to the experience with a few local Ford dealers. Our sales associate Mary Jackson was very friendly and on the ball, and answered our questions promptly, and when she couldn't answer herself, would quickly get the answer from someone else. The finance manager was also very helpful in taking the time to work through the pros and cons of extended warranty coverage - without a hard sell at all. The dealership manager was also very friendly and able to get to a very good botom-line price without haggling. All in all an excellent experience and I would highly recommend Performance to family and friends. More

Brian was fantastic. As a first time car buyer I was extremely nervous but he was very helpful and made the entire experience easy and enjoyable. Brian is down to earth and very approachable. I felt li extremely nervous but he was very helpful and made the entire experience easy and enjoyable. Brian is down to earth and very approachable. I felt like I'd known him for years. I will continue to recommend him to friends and family, and will certainly come back to see him when it's time to purchase another vehicle. I love my new car :) The only issue I have had thus far is with the detailing job which was less then perfect. I had to go over certain areas myself. Overall however, my experience was great. - Brigitte More

Juan and Mark answered all of my questions with patience and demonstrated excellent cusstomer service throughout my visit. I was a first time new car buyer, and I was able to walk away with the car I wanted and demonstrated excellent cusstomer service throughout my visit. I was a first time new car buyer, and I was able to walk away with the car I wanted. Subsequent service has been exellent. Juan has followed up with me immediately when I have had questions, and service call reminders as well as the shuttle service has been extremely helpful. More

Phil and Andrew were extremely friendly and helpful. Offering their assistance for any issues I may come accross in the future. Very open and friendly making sure all my car needs were met.The car was Offering their assistance for any issues I may come accross in the future. Very open and friendly making sure all my car needs were met.The car was ready on time and all installations, adjustments were done on time. I would definitely recommend this dealership to anyone looking for a new or used car. More

I had an issue with my starter and I dropped my car off without an appointment. Within 45 minutes of them looking at it they had diagnosed the problem and gave me a reasonable quote which I was very satis without an appointment. Within 45 minutes of them looking at it they had diagnosed the problem and gave me a reasonable quote which I was very satisfied with. After another hour my car was ready and they even washed the exterior for me as an added bonus. I have always been very happy with the quality of service at Performance Mazda Orleans (Ottawa) and will return there should I require further service. More

I decided to look into a new Mazda 3 GT this year due to my 2007 Mazda 3 GT being 4 years old (best value after 4 years). Sully came highly recommended to me by three (3) of my friends and my sister as well my 2007 Mazda 3 GT being 4 years old (best value after 4 years). Sully came highly recommended to me by three (3) of my friends and my sister as well. Sully was very honest and up front with me during the whole buying process and he is the kind of salesperson that I completely trust. Trust is the key factor when purchasing a big item like a car and it's a quality that you have or you don't. He was very easy to get ahold of and provided answers right away when the need came. He was also very easy to talk to and understood a buyer's perspective as much as a sellers one. I will definitely highly recommend Sully to my friends, co-workers, and family who are in the hunt for a new car. If Sully does ever leave Performance Mazda for another (Mazda) dealership I would be going to see him wherever he is due to the great service he gave to me. I could not be happier with the overall car I've purchased today. Performance Mazda has always been a clean, easy location to get to. And going for oil changes or maintenance packges has always been fast and effective. The drive-thru garage is a key factor for quick service. Thanks! More

I love the service i recive when I enter the performance Mazda. My service advisor Matt take's care of all my car's needs and respects me and my wallet. this means alot to me as a college student on a tigh Mazda. My service advisor Matt take's care of all my car's needs and respects me and my wallet. this means alot to me as a college student on a tight budget. I get more respect there then any other automotive shops that I have frequented. More

I have been dealing with Performance Mazda since September 2004 when I purchased my Mazda3. I always have the service done at the dealership and Matt and Roseanne and both very helpful and informat September 2004 when I purchased my Mazda3. I always have the service done at the dealership and Matt and Roseanne and both very helpful and informative. I always feel welcome and recognized when I enter the service department. I am trading in my current Mazda3 for a new Mazda2 early next week and the way I have been treated by the service department definitely contributed to me giving Performance Mazda repeat business. More