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Performance Mazda

Ottawa, ON

4.9
196 Reviews

1469 Youville Dr

Ottawa, ON

K1C 4R1

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Showing 196 reviews

May 09, 2011

The sales experience was amazing. We were provided with all the information we needed without feeling pressured, and we felt respected as buyers both in terms of what we were looking for and how we were co More

by bchartrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
May 09, 2011

I was very pleased with my sales representative Kevin Graham, he made sure all my questions and concerns were addressed. When I picked up my car, he took the time to show me all the bells and whistles a More

by Crivard
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin graham
May 08, 2011

Matt is always able to answer any and all my questions, he is friendly and reliable. He'll go out of his way to accomodate a customers needs, he carries good knowledge, and he's bilingual which are all ver More

by CBoilard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gervais
May 06, 2011

We went in looking for a car-SUV, Comfortable to get in-as I do have back problem. Kevin shwed us several cars happily. We were comparing prices with other dealerships-non Mazda-so it was difficult but More

by Somesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
May 06, 2011

very friendly, excellent after sales service from all departments including sales. Kevin went the extra distance on my purchase to make sure I am happy. They are interested in building long term relati More

by shealey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
May 05, 2011

No pushy sales tactics, professional & friendly. The whole process went really smoothly and I remained confortable during the whole process. Received great service after purchase also. Provided sugges More

by nmazda2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sanford
May 05, 2011

Cathy wrote a long review about a month ago, and we are not sure whether you received it as she thought that she had lost it. Anyway, Mary was terrific in all respects and we would be happy to work with h More

by 29392939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Jackson
May 05, 2011

Always welcomed warmly, this dealership is very attentive to detail and puts great emphasis on maintaining an outstanding service/client relationship.This is a dealership that others could take a few lessons More

by SRCode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 05, 2011 -

Performance Mazda responded

Thanks so much for your kind words! We appreciate your comments about making it a positive atmosphere in both our sales and service departments and look forward to working with you again soon.

May 04, 2011

Our family has purchased 7 Mazda vehicles from this dealership over the last 20 years. Service has always been top notch and that's why we have been repeat customers. We may be looking to buy a second More

by mandghend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
April 28, 2011

I would like to thank my awesome salesman Brian Sanford for not only selling me a car, but, an amazing sweet ride! Thank you Brian for you patients with me and helping me decide on the colour haha. I had a More

by Deb Mulvihill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sanford, Brian Sanford
Apr 28, 2011 -

Performance Mazda responded

Thank you for taking the time to review your experience with Performance Mazda, Deb! We're thrilled to hear that you found it a stress-free and hope you enjoy your ride for years to come.

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