Performance Mazda
Ottawa, ON
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I had a very happy experience with this dealership. The dealer was very friendly and provided the information needed to make the decision. The quality of the cars is excellent. I was provided with variou dealer was very friendly and provided the information needed to make the decision. The quality of the cars is excellent. I was provided with various finance options for purchasing the cars. I got good deals for best value of my money. More
it was my first eexperience buying a new car and the expereince very positive. I didn't feel forced to commit to purchasing the car and the sales person took the time to respond to my questions and show expereince very positive. I didn't feel forced to commit to purchasing the car and the sales person took the time to respond to my questions and showed me important tools to operate the vehicle. The experience was great and i would buy from mazda again. More
For the record, this is the second time I have submitted this rating. This is my fourth acquisition of a Mazda, two by purchase and two leases. I have now experienced owning and/or leasing an RX7, 929, an this rating. This is my fourth acquisition of a Mazda, two by purchase and two leases. I have now experienced owning and/or leasing an RX7, 929, and two Mazda6's, all of which completely met my expectations. All vehicles were serviced only at Performance Motors, Ottawa, in a most satisfactory manner. As the lease on my previous vehicle, a 2007 Mazda6, was about to expire, I spoke with Kewvin Gramam, a Sales Associate with whom I had spoken casually in the past, and suggested I was in the market for a new car. Kevin looked after me in a quiet, professional manner, answered all of my questions, and provided outstanding assistance in selecting the right vehicle for me (the one I came in to buy in the first instance!). Kevin treats his customers like friends, not simply "prospects", a fact which led me to recommend him, personally, to several friends in the market for new vehicles. I would like to mention also the friendliness of the Performance Motors staff with whom I have dealt, especially Don Rushton, receptionist (who, incidentally, was the Sales Associate who arranged the lease of my previous Mazda), and Rosanne Kirby, the service advisor who looked after it. More
I just wanted to thank your salesman, Keven Graham, who I just wanted to thank your salesman, Keven Graham, who performed a great job in selling me a new Mazda 3. Service was impeccable, he took his time I just wanted to thank your salesman, Keven Graham, who performed a great job in selling me a new Mazda 3. Service was impeccable, he took his time which gave me the time to make the proper decision. I have not regretted that decision since I drove off the lot. The vehicle has been flawless in performance, the only hiccup I found was the buttons on the key fob are too close together. Overall I am completey satisfied with the experience and professionalism at Performance Mazda. I dicovered on the day I picked up the vehicle Kevin had raised the bar by having the vehicle cleaned, fueled and ready to go, plus he took the time to expalin some last minute details of the vehicle. Way to go! More
I would like to say how amazing Rosanne is. When I first started to bring my car for maintenance in 2006 I was always hesitant to deal with Rosanne. I thought she would not know what I was talking about if started to bring my car for maintenance in 2006 I was always hesitant to deal with Rosanne. I thought she would not know what I was talking about if I tried to describe an issue. She fooled me. She is a professional, dynamic person and she knows what she is talking about. All I have to say about her is positive. She does an amazing job. More
Was in the market for a new SUV and after serveral negative epxeriences with the Dilawri group (Mazda, Hyundai & Mitsibushi) here in Ottawa, I came across an internet ad for a 'used' 2011 Mazda Tribut negative epxeriences with the Dilawri group (Mazda, Hyundai & Mitsibushi) here in Ottawa, I came across an internet ad for a 'used' 2011 Mazda Tribute (12,ooo kms)at Performance Motors in Orleans and requested an appointment for a test drive. Mr Kevdin Graham replied to my request I was very pleased with him as a salesman and with the professional manner with which you handled my transaction - so pleased in fact that I have passed hid name onto several of my friends and colleagues, one of whom has already contacted him and will be visiting him shortly for the purchase of his next vehicle. Both my wife & I are very pleased with our new vehicle and as is my six year old son who now has considerably more room in the back. More
I came to Performance Mazda on the recommendation of another customer of theirs, based on the information he gave me about the expertise of the sales staff, their willingness to work with the customer t another customer of theirs, based on the information he gave me about the expertise of the sales staff, their willingness to work with the customer to achieve what they want, and their friendly attitude. In every way, my expectations were exceeded. The showroom was immaculate, and I was immediately greeted by the sales person I was looking for, the incomparable Mary Jackson. From start to finish, she helped guide me through the process of deciding which car I was going with, what financing, and my term. She fielded all my questions, of which there were a lot, with knowledge, charm, and patience, without ever once making me feel rushed. I would not only recommend this dealership writ large, but would especially recommend Mary in particular as a key asset to their organization. I consider myself extremely lucky to have had her as my guide through this sale. More
After a bad experience at another dealer (trust me very bad), I came to Performance Mazda for help. They immediately took over and found me the car I wanted, negotiated an outstanding deal for me and had bad), I came to Performance Mazda for help. They immediately took over and found me the car I wanted, negotiated an outstanding deal for me and had to locate the vehicle but had it within a few hours on a truck on the way to me and was received the next day. I picked up my beautiful new car a few days later! (something the "other dealer" could not do) I was amazed how they treated me. Kevin was exception in the whole process, no sales pitch, just a genuine guy trying to make me happy. He made everything easy, and simple and professional. He took the extra time on delivery to go over as much detail about my new car as I wanted and I really felt like he liked what he does for a living. Special thanks to both Phil (rockstar) and Bruce as well. Kevin you are great! Thanks Performance Mazda! Lindsay D. More
We had a really good experience dealing with Kevin Graham at Performance Mazda. We are really happy about our new Mazda CX-9. Our salesman was friendly and guided us through the whole process, from returnin at Performance Mazda. We are really happy about our new Mazda CX-9. Our salesman was friendly and guided us through the whole process, from returning our leased vehicle to the purchase of our new CX-9. We would not hesitate to recommend this dealership to our friends. More
Kevin was great to deal with - from the first time Bern and I met him to when we signed the purchases of our 2 Mazda 2s! I must admit, before meeting Kevin, I was very reluctant to go to the dealership giv and I met him to when we signed the purchases of our 2 Mazda 2s! I must admit, before meeting Kevin, I was very reluctant to go to the dealership given the bad experience I had with another sales person several years ago. Kevin was very friendly and easy to deal with. I never felt pressured to make a decision until I was ready. I love love my Mazda and does Bern! Thank you for such a great experience! Terry Gagne p.s. my nephew - Alex Hamel is a mechanic with the dealership. I look forward to dealing with his group as I have only heard great things about them as well! More