Performance Mazda
Ottawa, ON
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Excellent Service I've been going to Performance Mazda for the past 6 years. The staff has always been very friendly. The appointments are done in time and they always I've been going to Performance Mazda for the past 6 years. The staff has always been very friendly. The appointments are done in time and they always let you know if something unexpected comes up during the inspection of the vehicle. I would highly recommend Performance Mazda for your next vehicle purchase or service appointment. More
Pleasant experience Roxxy was quick to reply to my email with detailed and precise information regarding my request. Andrew was friendly and gave me time to compare other Roxxy was quick to reply to my email with detailed and precise information regarding my request. Andrew was friendly and gave me time to compare other vehicles. Never rushing me into a decision, he still provided knowledgeable information regarding the Mazda product. Finally, Brian handled the last detailed of the car delivery. His professionalism and attention to details were very pleasant. This whole experience was easy from beginning to end. Got a good deal and a good car. We are extremely happy with our purchase. Thanks Performance. More
A very dependable dealership We purchased a new 2012 Mazda 6 from this dealership and are very happy with both the car and getting it serviced there. Service is friendly fast, co We purchased a new 2012 Mazda 6 from this dealership and are very happy with both the car and getting it serviced there. Service is friendly fast, competent and fairly priced. The car is returned to you on time. I have never encountered any problems getting needed service. I would not hesitate recommending purchasing a car and getting it serviced there. More
Great price, friendly service I went to Performance Mazda for some winter tires, on a friends recommendation. I needed winter tires and rims for a Chevrolet Aveo and had been advi I went to Performance Mazda for some winter tires, on a friends recommendation. I needed winter tires and rims for a Chevrolet Aveo and had been advised the prices were very good and service was great. It was hassle free, got a quote quickly and was explained the best type of tire to get at an affordable price. Service was fast, efficient and friendly. I've recommended Performance Mazda to friends and coworkers looking for great service and great prices. I will definitely be going back for all season tires. More
I have one thing to say about Performace Mazda - stay away, you will regret it. I have purchased 5 cars in my lifetime, and this is by far the worst dealership I have ever walked into. Left 5 messages, away, you will regret it. I have purchased 5 cars in my lifetime, and this is by far the worst dealership I have ever walked into. Left 5 messages, no one returns phone calls. Nobody cares. They aren't even knowledgeable about their own product. Then they have the audacity to threaten me with legal action because I decided I was better off doing business elsewhere. The difference between these clowns and Dilawri Mazda on Bank Street was night and day. Don't waste your time. I'm out $1000 (and half a bottle of Aspirin) because of these idiots. More
I am looking to buy a Mazda, i went to Performance mazda, walked in, i had a sale that really does not care if he sell or not, we talked about my car and leasing the mazda 3, he went to his manager and came walked in, i had a sale that really does not care if he sell or not, we talked about my car and leasing the mazda 3, he went to his manager and came back with numbers that looks like fraud, does not make any sense, when we asked where did you get your numbers from or how did you reach out to those number he goes by answering "My manager gave them to me" he did not describe the car that i will buy or take me for a test drive really its our worst experience we had and i will not recommend this dealer at all we went to Bank Street Mazda, its a whole new world of Mazda, very friendly people and they are flexible in everything Performance Mazda very Bad choice, i was very mad of the sales person )Very rude) and his manager, i walked out even they did not try to keep me or work the prices More
Went to purchase a car with this dealership, I had a deal in place with a price that we both agreed to, my car was in the shop getting repaired (under $1000 in damage so it wouldn't affect resale value) they in place with a price that we both agreed to, my car was in the shop getting repaired (under $1000 in damage so it wouldn't affect resale value) they came up with an excuse to get out of the deal they offered me (extra paint on the door?) and offered me the car for an extra $4000. I brought my car into Delawri and they gave me the price that Performance originally offered me for the car and I bought the car from them. If you want to get a good deal go with Delawri on Bank Street. Brian was very friendly but I felt they weren't honest. More
To Whom It May Concern: On October 13, I found myself To Whom It May Concern: On October 13, I found myself stranded in the rain outside of my car, key-less with two dogs and pregnant at 8 months. I ur To Whom It May Concern: On October 13, I found myself stranded in the rain outside of my car, key-less with two dogs and pregnant at 8 months. I urgently called Mazda where a fellow named Michel Russo (Parts Manager, Orleans Ontario Location) answered my call and quickly came to my rescue well prepared within 20 minutes. He created a key for me along with bringing me a new umbrella. I tried to give him a monetary gift yet he refused and asked me to purchase something for my baby. I shall never forget this gentleman’s aid and thoughtfulness. Thank you Mazda for employing such a great man. He is truly an asset to your company. MJ Carola More
Mark & Mary answered all my questions about the products. They are both very knowledgeable in the auto industry. The service I received from the day when I walked into the dealership looking at di products. They are both very knowledgeable in the auto industry. The service I received from the day when I walked into the dealership looking at different products til the day I got my car delivered to me was impeccable. I’m on my 3rd Mazda Vehicle & 8th within my family. The main reason is because, the Sales and Service staff at Performance Mazda summarize what both should truly be. That’s why I’ve always remained loyal to the brand & always will be. I confess, we did look around; because budget was a major concern for me, but no one could touch the deal she gave us and I was thrilled. Hats off to the folks at Performance, It's always a pleasure to deal with any of them. Thanks to Mary & Mary for all your help Very much appreciated! There’s no reason why anyone should switch from Mazda ~ once they have driven one. Regards, Tiny Proud Driver of a 2011 Mazda 6 GS-L. Delivery Date: May 3,2011 More
The dealership is neat and clean. Staff members were attentive as soon as I walked into the showroom. My sales rep., Brian Sanford was knowledgeable down to the detail level that is important to me a attentive as soon as I walked into the showroom. My sales rep., Brian Sanford was knowledgeable down to the detail level that is important to me and was able to answer all questions I had. He was available whenever I phoned the dealership, even if it was 7:30 a.m. (twice) as he had advised reception to pass calls directly to his cellphone. Brian was able to deliver on the exact model and colour of the car I wanted and did it on time, without any delays. I am most satisfied with this dealership. Deborah LeBlanc More