Peel Chrysler Jeep Dodge RAM

Not in time, Not in Show room even NO SORRY Scheduled a meeting, arrived on time, not served for45 minutes. on top of that the car was not there. a sales rep named Domenic is not recommended at Scheduled a meeting, arrived on time, not served for45 minutes. on top of that the car was not there. a sales rep named Domenic is not recommended at all. whatever deal this dealer is offering other dealers may match it with much better service More

Salesgirl Cathy Muzzi is simply fabulous Cathy Muzzi of Peel Chrysler tried her best to get me a 2015 Jeep Wrangler Sport back in late May, but was just a little late as Jeep had a cut off Cathy Muzzi of Peel Chrysler tried her best to get me a 2015 Jeep Wrangler Sport back in late May, but was just a little late as Jeep had a cut off date for the 2015 orders., however she promised me the very exact same deal on a 2016 Jeep Wrangler Sport. Well Today I can tell you her word is as good as gold. Exact price as was promised plus she drove me and my mom to the car rental to return our one way rental car. Left today with a brand new 2016 with a full tank of gas. If you are looking for a honest car sales person, well Cathy Muzzi is your girl. She is the best thing since sliced bread More

awesome experience I bought a truck from Domenic Very polite . Very knowledgeable and very helpful. I recommended this dealership to a co-worker who in turn bought a p I bought a truck from Domenic Very polite . Very knowledgeable and very helpful. I recommended this dealership to a co-worker who in turn bought a pick up 3 days later. Thanks to their sales team for a very positive experience Mike More

Simple, Fast and Great customer service! You really can't beat a deal from Peel. I almost felt bad for how good of a deal I got. I was able to do my entire process via email and phone. I woul You really can't beat a deal from Peel. I almost felt bad for how good of a deal I got. I was able to do my entire process via email and phone. I would recommend that if you live in Ontario you should plan on making the travel to Peel! More

Dodge Challenger Experience 2nd Time I just picked up 2016 Challenger rt scat pack shaker from the dealership last Saturday Thanks to Josh West he takes buying one of these cars to anothe I just picked up 2016 Challenger rt scat pack shaker from the dealership last Saturday Thanks to Josh West he takes buying one of these cars to another level / experience. I purchased a 2010 B5 Blue Srt8 (still have) from him in the fall of 2009 and came back to him 6 years later and ordered a 2016 shaker that he highly recommended for style and value.. Josh kept me in the loop from the order to the completion of the car , to the delivery period. Peel is 51 kms from home and there is at least 5 dealership closer to me, but you have to buy a car from a Guy who knows his product and is honest. I would recommend him and the Peel dealership to anyone buying a muscle car or other car that Chrysler carries . If you go into a larger dealership somewhere else remember the CP24 jingle,,,,,,,infomercial "who's paying for this !" Call Josh first ! thanks Nick G More

Not Impressed My experience was not very good. I was just doing some preliminary investigation to see what was on the market and for what price, when Rocco approac My experience was not very good. I was just doing some preliminary investigation to see what was on the market and for what price, when Rocco approached me. Initially he was very helpful. As I prepared to leave though he really wanted to make a deal and suggested a much lower price to get my attention - which he did. But then when he wrote up the offer he added about $1000 in additional costs which I objected to, so he revised it to the price he had originally suggested, and (you guessed it) the offer was declined and I received a counter-offer for $1000 more. We settled on splitting the difference and then agreed on a date and time for me to pick up the vehicle. I arrived at the agreed-upon time and date, and Rocco was not immediately available. When he did show up, he quickly greeted me and then started rushing around making arrangements - it was obvious the car was not ready yet. I saw him go out with a set of license plates (obviously for the car I had purchased) and then a few minutes later he came back inside and gave me a song and dance about the wash facility now being off site and they weren't quite finished with the pre-delivery clean-up and needed another 20 minutes. So I took a walk and after half an hour I came back but of course the vehicle still wasn't there and once again Rocco was nowhere to be found. When he finally re-surfaced (this is now about an hour after the time we had initially agreed on) he made a phone call and then told me they were just drying the vehicle and would be here in about ten minutes after filling it up with gas on their way back to the dealership. Well that 10 minutes turned into another half hour, and then when they finally arrived I noticed the radio antenna was still missing (I had pointed that out during the initial viewing and was told that would be corrected during the pre-delivery service). When I pointed this out to Rocco, he got a replacement from Service, but was unable to screw it in, since the old antenna had been broken off, and the broken stud was still in the housing. He told me I would have to book an appointment with the Service department to deal with this. I told him to just give me the antenna and I would deal with this myself. I then asked for the keys and was given one set. When I asked for the second set, Rocco went inside to look for them and then advised there was no second set - too bad. To which I responded this was unacceptable and I would need a second set. Rocco's position was that this is a used car, and we hadn't talked about # of keys, so this was perfectly OK. My response was - we also didn't talk about the spare tire, but I trust it has one, doesn't it? I don't know how he thinks I could be happy with one set of keys, and for a dealership to get a second set it's very simple, so I didn't see why he couldn't simply rectify the situation by offering to get the second set for me - but he refused, on the basis I had paid so little they had no profit margin left and the costs of keys would be coming out of his commission. I did not accept this and finally he offered me a $100 discount in lieu of the second set. I told him I wasn't happy with this but accepted the $100 since he was unwilling to do anything else for me. (I'm sure the dealer cost for a replacement key is less than $100 and I would have been far happier with that kind of follow-up to ensure my satisfaction). At any rate I finally left about 2 hours later than planned, only to discover five minutes down the road that the gas tank was EMPTY!! I had been charged $85 for fuel (I had no choice with this - it was added to the bill without discussion) but the tank was still empty. So I quickly returned but Rocco was again no-where to be found. I was getting impatient now since the afternoon was wearing on and now I faced the prospect of rush-hour traffic, so thankfully Bruno noticed I was anxiously trying to get some attention and after I explained the situation to him he promptly credited me the $85 I had been charged for fuel. I then left again and the first stop was to fill the tank, which costed me $65. I drove the vehicle home, repaired the antenna (which took me about 10 minutes) and over the next few days discovered a couple of other issues as well (heat wouldn't shut off on passenger side, and annoying rattle underneath car at highway speeds), but given my delivery experience, I fixed these issues myself rather than return to the dealership. So although Bruno was helpful and did his best to make things right, the overall experience was completely unacceptable and I would NEVER refer my friends to this dealership. More

great price great service We did a lot of shopping around at different dealerships for our new Jeep Wrangler - couldn't find a better price (their ad IS true) and the service w We did a lot of shopping around at different dealerships for our new Jeep Wrangler - couldn't find a better price (their ad IS true) and the service was phenomenal. More

Hand Holders are Us I wanted to re-establish my credit after a consumer proposal. After discussing the possibilities, the staff @ Peel did a lot of work to get me into a I wanted to re-establish my credit after a consumer proposal. After discussing the possibilities, the staff @ Peel did a lot of work to get me into a new vehicle that I could afford, and that met my needs. They left nothing to chance and kept me in the loop the entire time. They even managed to get a couple extras that I wouldn't have even thought about. "Nobody beats a Deal from Peel", but price isn't everything, and their Service is right at the top. Thanks More

Another Awesome Deal from Peel! I recently purchased a 2016 Jeep Wrangler Sahara Unlimited from Josh West at Peel Chrysler. I live in Sudbury, however, that wasn't an issue at all. I recently purchased a 2016 Jeep Wrangler Sahara Unlimited from Josh West at Peel Chrysler. I live in Sudbury, however, that wasn't an issue at all. Josh took care of everything over the phone promptly and professionally. I'm already looking forward to dealing with Josh West from Peel Chrysler again. You can't beat a deal, or the service, from Peel Chrysler! More

son first new truck Rocco treated are boy very well. The financing went through quickly and my son got the truck he always wanted.I hope this is helpful. Rocco treated are boy very well. The financing went through quickly and my son got the truck he always wanted.I hope this is helpful. More