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Peace Arch Toyota

Surrey, BC

4.1
148 Reviews

3174 King George Blvd.

Surrey, BC

V4P 1A5

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148 Reviews of Peace Arch Toyota

September 13, 2014

WARNING!! DONT FALL FOR UNDERCOATING/OR PAINT PROTECTION I purchased a brand new white 2014Toyota Rav4 from this dealer on august 5th 2014. The finance department forced the paint protection and sound shield More

by Reshaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliff Chappel(sales) Zoie(finance), Dan Gleig
Sep 25, 2014 -

Peace Arch Toyota responded

Reshaud, When I came to work today ( Monday ) I saw a note on my desk that you still had concerns about the wetness of undercoat that we applied to your Rav4. While this product will develop a skin and cure over time, it does not ever get hard like a paint does. It must remain pliable to allow for the bending and flexing that takes place on the underside of the vehicle during normal driving conditions. This being said, I know how frustrated you have felt having made several trips to the dealership seeking a remedy, and now your lack of confidence in the performance of these two products. Our goal in doing the re-applications of the sound guard undercoat was to seek a solution to your concerns, not to give you the run around. Having been the South Surrey / White Rock area's Toyota dealer since 1966, we know the importance of happy customers, and I want your Rav4 ownership to be a great experience for you. Please let me know when you are able to come to the store, as I want to make sure that I am personally available so that you and I can reach a resolution that lets you get on with enjoying your Rav. Bruce McCallum General Sales Manager

April 23, 2014

Will never return to this dealership I will never return to this dealership, and would urge anybody thinking about going here to reconsider. Sure, maybe you've been looking for a specif More

by JordanBecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Daniels
May 23, 2014 -

Peace Arch Toyota responded

Hello Jordan, We are sorry to hear that you have had an issue with your 2006 GMC Truck. As mentioned in previous conversations, we offered to diagnose the problem at no charge and assist with the cost of any repairs needed. It is my understanding that you personally installing the spark plugs was the cause of the running issue, however as mentioned before we want to make sure that everything is in good oder for you. If you have any concerns, please contact us directly and we will do oyur best to help out! Best regards,

March 26, 2014

When I take my 2010 Tundra in for service I make sure I get Ramon. He is pleasant to deal with and if he can't answer a question he will talk with a tech so he can give me the information I need. The rest More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Castillo, Ramon Castillo
January 15, 2014

I originally wrote a review that detailed my experience with Peace Arch Toyota, I didn't give the dealership high marks or a good review as I was not impressed by the price they offered to buy my trade in More

by Chiod0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Bjorge
December 23, 2013

My experience with Peace Arch Toyota has always been very positive. Everyone there is very helpful and professional, great teamwork! I found that Dave Alfawicki, my product Advisor, was a perfect match for m More

by Krobin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Alfawicki
December 18, 2013

I answered Price as OK. It is hard to say your Invoice is Good or Great. They make sure I received the Seniors Discount and do a thorough walk thru of the work done on my vehicle. While dealing with Pea More

by tanis50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jozsef Molnar
December 14, 2013

I recently purchased a 2011 Rav4 from Peach Arch Toyota and I was greatly impressed by the services provided by Mr. Tom Kaest such as: ? He introduced himself and offered assistance soon after I first ar More

by mac5087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kaest
December 03, 2013

My girlfriend and I spent four long days on the Lower Mainland shopping for our first car, and Brent at Peace Arch was one of the best salespeople we met! Brent took the time to understand what we were More

by CARdsontable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Bjorge
November 28, 2013

I was very appreciative of Kamal's work, He knew what he was talking about and was not only giving the pro's but also the con's since I do have a larger family to accommodate. He gave me a lot to think a More

by imbuklau
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kamal (KD) Dutt
November 25, 2013

Jozsef Molnar gives me exceptional service always, I have been dealing with Toyota Dealership since 2003 when we purchased first time Toyota Matrix. We also purchased second time Toyota Matrix in 2010 and on More

by jkovac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jozsef Molnar
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