Paul Sadlon Motors - Service Center

Showed up for an oil change, found out you need an appointment with the lockdown on.. called and they were able to take me right away. Great service and very good COVID protocols in place. appointment with the lockdown on.. called and they were able to take me right away. Great service and very good COVID protocols in place. More

Just an oil change but service was great. Also very COVID safe. Called for the appointment, got in within an hour. Thank you very much. safe. Called for the appointment, got in within an hour. Thank you very much. More

Quick and efficient - as welcoming as possible during the current COVID lockdown. Service was completed in much less time than estimated. All staff (particularly the two shuttle drivers) pleasant - sure se current COVID lockdown. Service was completed in much less time than estimated. All staff (particularly the two shuttle drivers) pleasant - sure seems they like working there = all great ambassadors for the dealership! Thanks More

Excellent service. Very satisfied....I cannot remember the service managers name but she was very professional in every regard.I have nothing further to say.b the service managers name but she was very professional in every regard.I have nothing further to say.b More

I had damage done to my car on my previous service repair. Brenda took care of it right away. She ordered the part right away and booked me in after the holiday. Happy with her service. repair. Brenda took care of it right away. She ordered the part right away and booked me in after the holiday. Happy with her service. More

Service experience was excellent as usual. Brakes were repaired in a timely fashion to my complete satisfaction, My thanks to all the folks in the shop. repaired in a timely fashion to my complete satisfaction, My thanks to all the folks in the shop. More

I had a Christmas tree of lights appear 72 hours ago. Tried to make an appointment on line with the app and Chad told me the earliest appointment was January 11. I called, spoke with Brenda (ex 207) wh Tried to make an appointment on line with the app and Chad told me the earliest appointment was January 11. I called, spoke with Brenda (ex 207) who was able to get me in within 24 hours which was 13 days sooner. The bill was less than expected and the time was given was accurate. I was a bit disappointed in the service engine light soon required a wire trace to replace it and no estimate could be given. This is a fault at the production level I understand and nothing the dealer can do even though I was able to describe the exact symptoms of the moment it came on. Poor design if the cost might be $200 to trace (minimum) and as high as $1000 just to track down a broken wire. More

With covid I’ve been trying to book an oil Change which isn’t something they do and then with lockdown they had to start making them. But as I had made my appointment prior to covid they couldn’t accept it isn’t something they do and then with lockdown they had to start making them. But as I had made my appointment prior to covid they couldn’t accept it but when I walked in on Tuesday they went out of their way to see that I got the oil change I needed and I can’t thank the ladies at the front desk enough. Please give the other lady at the front desk a 5 star also I just can’t remember her name. More

There was a delay at meeting my 11am appointment time . While i left my car at 11am ,upon return ar 12.30 ,my car had not gone into the shop yet . When i asked why , Kyla the service rep immmediately inve While i left my car at 11am ,upon return ar 12.30 ,my car had not gone into the shop yet . When i asked why , Kyla the service rep immmediately investigated and found problem . Without hesitaton and without me asking she immediately offered me a loaner vehicle and had same brought to the service bay asap . She advise me ,that she woukd phone when my vehicle was ready later that day and i could go off and attend to my other appointments . I was most impressed on her very quick response and very appreciative .. Kudos to Kyla and many thanks Sincerely Brian Wilson More

Everyone was amazing, treated me with respect, listened to my concerns and addressed them quickly and compassionately. They truly did everything they could to ensure that I was completely satisfied, from to my concerns and addressed them quickly and compassionately. They truly did everything they could to ensure that I was completely satisfied, from the trade in, to the buying experience to my purchase of snow tires and rims. Starting with Jan who is so in tune with staying in touch, following up and making sure that all my needs were met. Gary, Angie, Karen and Bob were all amazing, patient, understanding and couldn't be more helpful. I have and will continue to recommend them at every opportunity. More