Pathway Hyundai

Always fast friendly service at this dealershlip. My wife and I were there one day for general servicing of our 2008 Tucson. We happen to talk to a sales manager (Keith) about a 2011 Tucson on the floor. We and I were there one day for general servicing of our 2008 Tucson. We happen to talk to a sales manager (Keith) about a 2011 Tucson on the floor. We wanted just general basic information which was provided. We returned a few days later but it was sold.We were told that they had one left, a demo, and that we could call in advance and they would make arrangements to have the vehilce at the dealership. We did call, and eith set us up with one of his sales reps (Derek Walker). Derek was quite knowledgeable about the product and we managed to strike a deal and buy it. Of course we would have liked to get more for our trade-in and pay7 less for the new Tucson, but we feel we got the best deal possible (which is why we decided on the purchase). We picked up the vehicle a few days later and were quite pleased with the pre-work done on it. Derek also followed up with us the next day to see how things were going. More

I went to 5 Dealers on Youville Dr. and I received the BEST Customer service of any of them and Sales Rep was very Helpful. BEST Customer service of any of them and Sales Rep was very Helpful. More

Tim was very helpful and professionel. He also went out of his way to make sure that I got the best price and deals on the new 2011 Hyundai Santa Fe that I purchased. of his way to make sure that I got the best price and deals on the new 2011 Hyundai Santa Fe that I purchased. More

Very professional and friendly staff. Appear to be fair and honest in their business practices. Very happy with this dealership. I was most appreciative of the staffs' attention to detail. Highly recommend and honest in their business practices. Very happy with this dealership. I was most appreciative of the staffs' attention to detail. Highly recommended. More

It was the first service for my Santa Fe. Nothing major but still was impressed with the courtesy and professional approach of the service staff. but still was impressed with the courtesy and professional approach of the service staff. More

We were under a tight deadline to get a new car. Pathway Hyundai dealt with us in a way that was sensitive to our needs. The car was equipped and ready when it needed to be. Good Job Pathway Hyundai. Hyundai dealt with us in a way that was sensitive to our needs. The car was equipped and ready when it needed to be. Good Job Pathway Hyundai. And thanks to Steph our salesman. He was friendly and made this a positive experience. More

This is our tenth car purchase, but our first time buying a new car. Brian was very approachable and was able to answer all of our questions. We would certainly recommend Brian and this dealership! a new car. Brian was very approachable and was able to answer all of our questions. We would certainly recommend Brian and this dealership! More

Time of appointment was off by one hour (miscommunication I guess?). Contract not ready at pick-up time. There were small errors with contract (i.e. wrong payment date, name spelled incorrectly, etc.) whic I guess?). Contract not ready at pick-up time. There were small errors with contract (i.e. wrong payment date, name spelled incorrectly, etc.) which caused a little delay. Miscommunication about trading of my prior vehicle. Additional administrative fee added to vehicle price (for preparation of bank loan documents I understand). Minor ($76) but was not told about it in advance. I believe that all fees should be disclosed prior, or to the minimum a warning that there will be an additional adm. fee added and an estimate of its cost. Was disappointed as was not advised that car starter had not been installed on vehicle (on backorder) and I had to make appointment to go in later on; if I had known I would have asked them to push pick-up date to later as it is an inconvenience to return to service on a separate occasion. Car salesman very nice and I appreciated the follow-up call done about 1 week after pick-up of car. Felt like the salesman was genuine in his offer for me to call if any questions/concerns. Bottom line though, very happy with my new car! More

It was very easy for my wife and me to have someone who can give us some details in French. We shouldn't take this hard decision,buing a new car, without all informations: price, specifications and advanta can give us some details in French. We shouldn't take this hard decision,buing a new car, without all informations: price, specifications and advantage to have a Hyundai Santa Fe instead of other SUV; CRV, RAV 4, etc. We were able to ak some though questions,and we have clear answers that meet our expectations. Gordon was very helpfull. Shortly, He is a great GUY. More

We went to the dealership to look at some of the used cars advertised. The salesperson (Tim) was quite patient with our kids and did his best to find out what our needs were so as to identify possible ve cars advertised. The salesperson (Tim) was quite patient with our kids and did his best to find out what our needs were so as to identify possible vehicles of interest. The sales method was informative and there was no 'pressure' to make a deal. Although we have only just purchased the vehicle (can't comment on post-sales service in any detail), our experience thus far has been quite positive. No suprises on the vehicle and the price was pretty reasonable. My only criticism thus far is that some of the used vehicles could receive better detailing (but this could be hit or miss, I suppose). More