Parkway Honda

Awful I had a small fender bender just before Christmas. So I've been stewing on this for a month. IN total is was superficial damage and a mechanic friend I had a small fender bender just before Christmas. So I've been stewing on this for a month. IN total is was superficial damage and a mechanic friend offered to do the work, all I needed was the parts. So I called around and Parkway had most of the parts in stock and said the rest would be there the next day. The parts arrived a week later and that's not the end of the world so I was fine with that deliver times get messed up from time to time. The problem began after. The delay in the parts meant that my friend could not get to my car for another week. When he did get to it he discovered that the light I had purchased was broken. So I called the dealership and asked to speak to the person I had been dealing with, he wasn't available so I ended up speaking to Andre, why I don't know because from his profile he isn't in the parts dept. I explained the story and was told that my story wasn't true. This confused me as why would I make it up. The dealership has a record of the sale I have a record of the sale. There was no obvious damage to the part is was just defective. I tried to explain that the time line and Andre just became more rude. He wouldn't look up the invoice and told me I had to deal directly with the person I had initially dealt, who still wasn't available and would be for a couple of days. That to me is terrible customer service, when basically every record or transaction is at a persons fingertips, Andre would rather assume I was lying. So I had to wait 2 more days, talk to person I had purchased the parts from in the first place and hey presto, everything is fixed over the phone. The swapping of the part was arranged and we all got on with our lives. Thanks Andre. As a side note I looked over the parkway website and noticed they are part of Weins. My company has been dealing with Mercedes Barrie for about 10 years, Weins took it over last year or the year before and it's a similar story. The new staff brought in after the change are unhelpful, unprofessional and have no regard for repeat business. It looks its a company wide problem. More

Excellent overall! Excellent and amazing service, highly recommend Mr Sumeet Dhindsa, the salesperson there, a wonderful professional The whole process was seamless, pre Excellent and amazing service, highly recommend Mr Sumeet Dhindsa, the salesperson there, a wonderful professional The whole process was seamless, pressure free and a pleasure to deal with! More

He provided excellent service overall. He was very helpful with finding a suitable vehicle for me and he addressed any concerns or problems I had. helpful with finding a suitable vehicle for me and he addressed any concerns or problems I had. More

Sumeet was very accommodating, polite, courteous and we really appreciated the NO PUSH SALES APPROACH!!!we really appreciated he taking his time to get to know what are needs and wants are, without the pre really appreciated the NO PUSH SALES APPROACH!!!we really appreciated he taking his time to get to know what are needs and wants are, without the pressure to buy now.overall great Experience with Sumeet and we would highly recommend him to our friends and family More

This is my fourth vehicle purchased at Parkway . The staff is always very helpful and professional. I wouldn’t buy from anywhere else ! Thank you again for your excellent service and attention to deta staff is always very helpful and professional. I wouldn’t buy from anywhere else ! Thank you again for your excellent service and attention to detail. More

He was very patient and he understand customer needs and very helpful, he knows his job very well, and we are happy for car he sold Feb/08/2020 From M&E very helpful, he knows his job very well, and we are happy for car he sold Feb/08/2020 From M&E More

Sumeet is a very friendly, patient and awesome person. I will recommend him to my friends anytime. Thank you for getting me the best deal. And thanks to parkway Honda. will recommend him to my friends anytime. Thank you for getting me the best deal. And thanks to parkway Honda. More

Thank you Sumeet! I must admit I was a BMW girl and as a result all my cousins joined me in purchasing BMWs, but the last purchase with them X1 lead me to look around a I must admit I was a BMW girl and as a result all my cousins joined me in purchasing BMWs, but the last purchase with them X1 lead me to look around at other options. The Honda CRV Touring caught my eye and I decided to check it out. That’s when I met Sumeet Dhindsa, he took the time to explain everything to me and I mean everything. He was friendly, courteous, kind and answered all my questions with ease and confidence. I've never met a sales agent who was so thorough and easy to talk to. Not only that, but he never once pressured me into making any decisions, which is an experience I've always had with previous agents. I am definitely referring him to all my cousins and anyone looking for a car. Thank you Sumeet, you made changing brands a much easier decision for me. More

Sumeet was very helpful and carefully answered all the questions I had to ask. The car buying experience was straightfoward and I do appreciate Parkway Honda for making this process simple. questions I had to ask. The car buying experience was straightfoward and I do appreciate Parkway Honda for making this process simple. More