Parkway Honda

Paolo is a very earnest, helpful and diligent sales rep. He went to great lengths to get the best price he could on our new car. It was our first vehicle purchase, and he made the process as painless as po He went to great lengths to get the best price he could on our new car. It was our first vehicle purchase, and he made the process as painless as possible, and did everything he could to ensure our satisfaction. More

The Service at this dealer ship is very good.I am very happy to purchase this new CR-V with the services from Danny Yang ,he was very professional, friendly and informative. I would recommenend Dany Yang happy to purchase this new CR-V with the services from Danny Yang ,he was very professional, friendly and informative. I would recommenend Dany Yang to anyone looking for a new car. Thank you Parkway Honda Team! More

Danny is very friendly, when you meet him you will feel comfortable. All the informations needed are all very clear. He gave us all the informations we needed and he didnt miss anything. He is very good at comfortable. All the informations needed are all very clear. He gave us all the informations we needed and he didnt miss anything. He is very good at what he does. More

My experience with this dealer was a lot better than a couple of other Honda dealerships I visited when looking for a 2012 Honda Pilot Touring edition. Danny Yang did a great job on showing the car to couple of other Honda dealerships I visited when looking for a 2012 Honda Pilot Touring edition. Danny Yang did a great job on showing the car to me and my wife. He paid the right amount of detail to us and was great when we came to pick up the car on delivery. The dealership looks a like a great place to service a car as it a pretty modern facility. The only negative experience would be with the Business Manager. She had no patience for me when I didn't want to purchase what she was shilling. Overall, we were satisfied. More

Dealing with Sasha made purchasing our car stress free as he is an extremely professional, friendly and knowledgeable salesperson. All our questions were fully answered and never did we feel pressured into b he is an extremely professional, friendly and knowledgeable salesperson. All our questions were fully answered and never did we feel pressured into buying the car. During the road test, he accompanied us and pointed out many features and on delivery, Sasha took the time to once again review all of the car's functions. It was a pleasure purchasing this car and we will certainly return to buy our next Honda from Sasha! More

Danny Yang is very helpful and give us many knowledge about the car. He is very friendly and help us going through all purchase process. about the car. He is very friendly and help us going through all purchase process. More

I originally came to inquire about the option to sell my Honda CR-V to the dealership, as I wanted to downsize. Aim helped me to find the perfect car for that purpose, a used Honda Fit. He showed understand Honda CR-V to the dealership, as I wanted to downsize. Aim helped me to find the perfect car for that purpose, a used Honda Fit. He showed understanding and co-operation all the way and was always open for suggestions and flexible. I will definitely recommend him and the dealership to my friends, as the management has been ery cooperative as well. Marion Klein More

Mr. Bernie Shum is the best. He is so so friedly, professional, and accommodating. He is very knowledgeable about the product , thats why I made decided to stick with Honda. Keep up the good work Mr. professional, and accommodating. He is very knowledgeable about the product , thats why I made decided to stick with Honda. Keep up the good work Mr. Shum! More

We had a great experience with Parkway Honda. Our salesman, Kajan Kasilingam, was extremely helpful and provided us with excellent service. He was very professional, trustworthy and knowledgeable ab salesman, Kajan Kasilingam, was extremely helpful and provided us with excellent service. He was very professional, trustworthy and knowledgeable about the different models. He was very patient and gave us time to come to a decision. He went out of his way to ensure we were happy and got us a great deal! We will definitely recommend Kajan to friends and family that are looking for a car. Thank you Kajan! More

My previous car was a Honda Civic, which I had for 12 years. As it was time to look for a 'new' car, I researched a number of Honda (and other brand) dealerships in the GTA - in person and on line. Unf years. As it was time to look for a 'new' car, I researched a number of Honda (and other brand) dealerships in the GTA - in person and on line. Unfortunately, the dealerships and sales associates I met were aggressive and treated me as a potential sale rather than as a potential customer - no one answered my questions directly, there was little room to negotiate, and more importantly, I was not ready to hand my money over if I was not satisfied as a customer. I walked away from two Honda dealerships, one Acura dealership (looking at a used Honda), and had to re-iterate to a sales associate at Mercedes that I would not be moving forward with them. Any ways, I was visiting a friend one day, whose neighbor walked by. In our friendly chat, this neighbor indicated that she had bought a new car. We then lamented about the process of buying a car. However, she also indicated that she had received some exceptional service from a particular Honda sales associate. I have to say I wasn't too impressed as I did not think that purchasing a car really could be that easy. The day after I walked away from a third dealership, I went back online to research cars. There was a gently used Honda Fit for sale. I remembered my conversation with that neighbor and decided to call Parkway Honda and speak with Bernie Shum. My initial phone call took on a different tone - Bernie was professional and we had a conversation rather than the "what's-your-name-give-me-your-number-and when-can-you-come-in-because-the-car-will-not-stay-on-the-lot-for-long" spiel I was used to. I explained my situation and what I was looking for. I had an unusual request - I wanted to test drive the Honda Fit but because I had sold my old car and there was a tradesman on my property, I requested that it be brought to my nearby condo so I could drive it around in my neighborhood. After consulting with his manager, we booked a time for him to bring the car to my place. I recall Bernie ended the phone call with "I will do my best to sell you a car". I loved the Fit and we negotiated a deal in the comfort of my own home. When I made my offer, Bernie made it clear that he was working with me, and for me, to get me what I wanted and to make the experience as stress-free as possible. On top of that, there was a form that Bernie took the time to go BACK to the dealership for and bring to me (he also drove a different car later that day as he didn't want to drive 'my' car back). Oh and to add a bit more detail, all this happened on Monday - and I was leaving on Thursday for three weeks. Although this was a time-sensitive deal, Bernie ensured all of it was possible for me. He also patiently answered all my questions when I was signing the final papers. The evening I picked up my car, I actually had to go back because there was a funny noise in the back of the Fit. Although Bernie was with a customer, he had his manager, Ayden Chamanchi, come to help me. I didn't need to repeat my concern as Bernie had handled all that. Ayden drove the car with me and troubleshooted the simple issue. He also offered a follow up appointment in case I wanted to have the car thoroughly looked at (I declined as I was more than satisfied that it was resolved). To end this note, I can say I received the best customer service I have ever experienced. We are all consumers at one time or another - and the employees I worked with seemed to realize this. The whole experience was professional, trustworthy, and genuine. Furthermore, I appreciate the integrity of the staff I worked with. My thanks to Bernie and Ayden for appreciating my business -their exceptional service made me feel like I didn't spend any money at all. More