Parkway Ford Lincoln

I've had the pleasure of knowing John French for the past seven years, and I can confidently say that he is not just a car salesperson but a true automotive ally. Over the years, John has been instrumental i seven years, and I can confidently say that he is not just a car salesperson but a true automotive ally. Over the years, John has been instrumental in helping me with the purchase of not just one, but three different vehicles. His dedication to his craft and commitment to building strong relationships with his clients sets him apart in the industry. What truly stands out about John is his unwavering commitment to excellence. Every interaction with him has been marked by professionalism, courtesy, and an unmatched level of expertise. From the moment I first met him, it was evident that he takes immense pride in what he does, and his passion for his work shines through in everything he does. But perhaps what I appreciate most about John is his genuine and personable nature. Despite his extensive knowledge and experience in the automotive industry, he remains incredibly down-to-earth and approachable. He takes the time to truly understand his clients' needs and preferences, and he works tirelessly to ensure that every aspect of the car-buying process is tailored to their specific requirements. What sets John apart from other salespeople is his ability to build lasting rapport. Over the years, he has taken the time to get to know me on a personal level, and our interactions have transcended the typical client-salesperson dynamic. He doesn't just see me as a customer; he sees me as a valued individual, and his genuine care and concern for my satisfaction are truly commendable. But perhaps what I admire most about John is his unwavering commitment to going above and beyond for his clients. Whether it's staying late to accommodate my schedule or going the extra mile to ensure that I get the best possible deal, John consistently exceeds my expectations in every way. In short, John French is more than just a car salesperson; he is a trusted advisor, a reliable confidant, and a true friend. His professionalism, personable nature, and dedication to his clients are second to none, and I consider myself incredibly fortunate to have had the opportunity to work with him over the years. If you're in the market for a new vehicle and want an experience that goes above and beyond your expectations, I wholeheartedly recommend reaching out to John. Trust me; you won't be disappointed. More

I was extremely pleased with my experience with this particular dealership. Everyone was friendly, polite, helpful - in particular, my salesperson, Nancy Jelica. She was professional and personable an particular dealership. Everyone was friendly, polite, helpful - in particular, my salesperson, Nancy Jelica. She was professional and personable and went out of her way to provide me with a wonderful buying experience. More

I find it very hard to deal with a dealer who claim to take complaints seriously but never act on them. I also find their ignorance over new technology in vehicles astounding. Their condescending attitude take complaints seriously but never act on them. I also find their ignorance over new technology in vehicles astounding. Their condescending attitude when explaining problems stuns me . All said and done ford Canada customer service recommended I go to another dealer . More

While in for service I mentioned that my trailer brake warning came up the diagnosis was if it doesn’t come back don’t worry . I’m sorry to complain , in spite of the fact that they take all complaints se warning came up the diagnosis was if it doesn’t come back don’t worry . I’m sorry to complain , in spite of the fact that they take all complaints seriously they don’t apply them. Fault codes come up for very specific reasons and a trailer brake fault when towing my trailer if I was going downhill would quite likely lead to burning my brakes out or even crashing my truck and kissing my trailer good by . Don’t worry is not a good answer and I am justifiably angry over that answer. Their professionalism and customer service needs a great deal of improvement. When I tried to raise this issue with the service manager there was no reply. More

When I picked up my new truck which I specified was for towing I realized that it was illegal to tow my trailer. It had every towing option I could think of except the most important, towing mirrors which towing I realized that it was illegal to tow my trailer. It had every towing option I could think of except the most important, towing mirrors which I found out was a $2500 option. . I guess I should have got a lawyer to look over the sales contract. More

Jenny and myself enjoyed an excellent purchasing experience with Nick and Mo today. Love our Ford Escape. experience with Nick and Mo today. Love our Ford Escape. More

All dealerships rip you off with book rate repairs that at best takes half the time. Mechanic gets 30 and dealer charges 135 just not right. Needed safety inspection and got hosed for 1300 no more visits b at best takes half the time. Mechanic gets 30 and dealer charges 135 just not right. Needed safety inspection and got hosed for 1300 no more visits by me for sure. Labour charge of 853 and truck only there 5 hours. xxxxxxxx! More

Always friendly and trustworthy they genuinely care about their customer’s satisfaction I have recommended them to my friends their customer’s satisfaction I have recommended them to my friends More

Always receive excellent service from Parkway Ford. Listen to my concerns, make the repairs, keep me updated and run through the work that was done when I pick up my car. Very pleased! Listen to my concerns, make the repairs, keep me updated and run through the work that was done when I pick up my car. Very pleased! More

I dealt with Lenni in Service today for a recall on our company car. She followed up on several items throughout the process. Great customer service, super friendly and very professional. Very refreshing company car. She followed up on several items throughout the process. Great customer service, super friendly and very professional. Very refreshing at a dealer level! Left impressed & extremely satisfied! More