Parkview BMW - Service Centre

Solid Service Department Every time I bring my vehicle for service the work is completed on time, on estimate and fully completed. This is so much different than my last BMW d Every time I bring my vehicle for service the work is completed on time, on estimate and fully completed. This is so much different than my last BMW dealership. More

Professional Friendly Service Courteous and friendly service advisors and staff. Any issue with my vehicles have been repaired correctly and efficiently without headache. Great dea Courteous and friendly service advisors and staff. Any issue with my vehicles have been repaired correctly and efficiently without headache. Great dealership. Would definitely recommend it to anyone. More

Excellent service at Parkview I received amazing service at Parkview. The staff was very understanding of my needs and I felt like I was in great hands. My issue was resolved quick I received amazing service at Parkview. The staff was very understanding of my needs and I felt like I was in great hands. My issue was resolved quickly and they took the time to explain additional information to me which was very helpful. Thank Parkview for your amazing and professional staff!!! More

Maintenance services are horrible Don't even bother to go there even though you live very close. It does not worth it! They sold me a lemon and I've been trying to go back and forth th Don't even bother to go there even though you live very close. It does not worth it! They sold me a lemon and I've been trying to go back and forth th fix the problems numerous times but they didn't really bothered. The advisor just ran away with the problems and supervisor even accussed me and asked me to go another BMW to get my car fix. They are super lazy! So avoid this dealership! More

BMW Parkview Service is Horrible . They tried to charge me for a faulty camera while the car BMW 535) was still under warranty. Realizing, I know about my car more than the average pe . They tried to charge me for a faulty camera while the car BMW 535) was still under warranty. Realizing, I know about my car more than the average people, they changed course and said it was under warranty and the technician made a mistake in his diagnosis. After more than a month they called me and booked an appointment. Yet they didn't fix the car without giving me a loaner, without apologizing. Their excuse was that "the technician didn't have time to fix the car" and that I had to book an appointment another day. They even were not willing to give me loaner this time, unless I book another appointment in a week!! I mean, why do we buy BMW's when we get horrible customer service and are treated worse than the cheapest car dealer in town? More

One problem leads to another. I have owned 4 BMW's over 15 years. I now own none. They are designed to last 3 years and then they break ad they break and they break. This BMW deale I have owned 4 BMW's over 15 years. I now own none. They are designed to last 3 years and then they break ad they break and they break. This BMW dealership does not care. They charge a fortune to repair your car (thousands of dollars) and often they forget to put the car back together properly. I have had so many bad experiences over the past 10 years with them that I finally went down the road to Lexus and got rid of my BMW forever. All they care about is being courteous because that is how they are measured by BMW Canada. Its a joke. They even call you after the visit asking you to give them full marks should BMW Canada call you with a customer satisfaction survey. They don't care about your car, they don't care about fixing it and you always leave feeling totally ripped off. You have to wait an average of 10 days to get a loaner vehicle. The whole thing is just completely frustrating and unpleasant. Don't buy BMW's they are actually made in North America with GM parts and are plastic and unreliable. If that's German engineering, I am a banana. More

Poor customer service Took my 528 in for a recall repair with appointment. They had my car for over 6 hours and after promising me it would finish at a certain time did not Took my 528 in for a recall repair with appointment. They had my car for over 6 hours and after promising me it would finish at a certain time did not even get a phone call to let me know it would not be ready. Try another dealership More

service engine Do it right the first time does not exist here. Parts changed but issues still exist requiring further visits and charges as they still speculate rea Do it right the first time does not exist here. Parts changed but issues still exist requiring further visits and charges as they still speculate reasons. The $164 per hour for labour is not justifiable when concerns not resolved. Little charges such as topping up fluids when vehicle checked two days earlier is also a charge on today's invoice! You need to fight for some minor refund. No more dealing with this dealership More

Worst service ever They never have time for your car, never finish the service on time, no lift no loaners, doesn't fulfill the warranties, lies on each service, charge They never have time for your car, never finish the service on time, no lift no loaners, doesn't fulfill the warranties, lies on each service, charge you for services that they don't . More