Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Awesome experience Had a previous bad experience at a different dealership trying to find the right truck Cole Elson at grove dodge helped make things quick and pain Had a previous bad experience at a different dealership trying to find the right truck Cole Elson at grove dodge helped make things quick and painless and found the right truck for me I'm very happy with what I got Have already recommended grove dodge to multiple people More
Top Notch! We got exactly what we were looking for when we purchased our two vehicles. The service was excellent from our salesman Mike, to financing with Mark & We got exactly what we were looking for when we purchased our two vehicles. The service was excellent from our salesman Mike, to financing with Mark & Marcello. More
Got a better vehicle than we were hoping for Our salesman was very helpful and knowledgeable. He found the vehicle for us on the first try, made us a great deal, exceeded our goals. Our salesman was very helpful and knowledgeable. He found the vehicle for us on the first try, made us a great deal, exceeded our goals. More
Excellent Got exactly what I wanted no problem, thanks.hopfuly the last truck I need. PS all staff was very helpful so thank you all very much. Got exactly what I wanted no problem, thanks.hopfuly the last truck I need. PS all staff was very helpful so thank you all very much. More
Appointments? Total waste of time making an appointment,Had one for 9:00,they finally took vehicle in at 11:30-asked how long and was told 1 1/2 hrs.They failed to Total waste of time making an appointment,Had one for 9:00,they finally took vehicle in at 11:30-asked how long and was told 1 1/2 hrs.They failed to mention lunch break and then 1 1/2 hrs.I think the more I complained the longer it took.Finally got my vehicle out at 4:30-Will never have any of my vehicles serviced there again!!They need to step up there customer service skills,becuz they dont have any. More
A very good experience The staff were extremely friendly and accommodating. Drew is personable and ensured I was comfortable with the information being presented. I did no The staff were extremely friendly and accommodating. Drew is personable and ensured I was comfortable with the information being presented. I did not feel pressured at any time throughout the sales process and felt both Drew and Dom had my best interests in mind. The finance process was quick and I received extremely fair trade in value for my old vehicle. I only had a couple of areas of challenge 1) It took some time to agree to a final price which ended up being the vehicles published sale price on their website. My bad for not knowing what the sale price was, but that should have been our starting price. And 2) the $500 deposit taken at the time of agreement was not listed in the financing agreement. I had to request it be refunded to my credit card a week after the sale. All in all, it was a very good experience and I would recommend and buy from this dealership again. More
AMAZING I went to adam at grove dodge. He is so nice and helps with all the questions you could have. He helped me get into the truck that I wanted. Thank you I went to adam at grove dodge. He is so nice and helps with all the questions you could have. He helped me get into the truck that I wanted. Thank you so much I'm in love with my brand new ram. More
Easy no pressure Had lots of knowledge listened to our needs and wants. Was able to find us the perfect vehicle for the price point we set and didn't pressure us or pu Had lots of knowledge listened to our needs and wants. Was able to find us the perfect vehicle for the price point we set and didn't pressure us or put us on the spot. More
Servicing for ignition recall on 2010 Dodge Grand Caravan The staff were very knowledgeable and did the repair very quickly. They thought they may have trouble with the aftermarket remote starter, however, th The staff were very knowledgeable and did the repair very quickly. They thought they may have trouble with the aftermarket remote starter, however, they made sure everything was as good as new with no issues. Thanks Everyone! More
Top Notch The salesman, Steave, was unreal & wouldn't take no for an answer & got me into a truck I was extremely happy with, while keeping it below my budget. The salesman, Steave, was unreal & wouldn't take no for an answer & got me into a truck I was extremely happy with, while keeping it below my budget. All around great service and people to deal with. More