Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Out of town visitor We smelled gas when driving and took the van in. Dealership, Vincent and his team went above and beyond to get us back on the road by the next day as We smelled gas when driving and took the van in. Dealership, Vincent and his team went above and beyond to get us back on the road by the next day as we had to drive to Winnipeg from Spruce Grove More
great service Walk in no appointment got me in with in ten minutes .washed my Jeep gave inspection free of Charge.customer lounge clean and tidy nice store . Walk in no appointment got me in with in ten minutes .washed my Jeep gave inspection free of Charge.customer lounge clean and tidy nice store . More
Excellent service as always I always get amazing service at Grove Dodge. They are friendly and knowledgeable. If there is a problem it gets fixed. I’ve had my Jeep for a year and I always get amazing service at Grove Dodge. They are friendly and knowledgeable. If there is a problem it gets fixed. I’ve had my Jeep for a year and a half now and I wouldn’t dream of taking it anywhere else for service. More
Annette is a consummate professional Annette found an anomaly with the warranty registration for my vehicle. She quickly traced it back and had the error corrected. Without her astute and Annette found an anomaly with the warranty registration for my vehicle. She quickly traced it back and had the error corrected. Without her astute and professional help I may have been in a serious warranty bind in the future. She also ensured that appropriate servicing was performed on my truck. I also have to mention that the tech inspected my air filter and determined a change was not required! Most other places would change it , needed or not, just to up the sale. It's reassuring to know there are still people with integrity. More
Ram RT TEAM GIVER This was a great experience because they were able to answer all my questions. Also, I had just purchased a used vehicle that had a transferable warra This was a great experience because they were able to answer all my questions. Also, I had just purchased a used vehicle that had a transferable warranty and Mark in finance was so helpful in doing that for me. Again, the sevice department was great and I am very happy with the work they did. The techs were very clean and also took care of my truck. Thanks everyone. More
Excellent service experience Pleasant change in quality of dealership since change in management- I would recommend giving them a try- you won't be disappointed experience Pleasant change in quality of dealership since change in management- I would recommend giving them a try- you won't be disappointed More
Terrible customer contact Although I have rated this at 1 star, let me explain the end service was great. The front end initial contact was beyond terrible. Advisor was argumen Although I have rated this at 1 star, let me explain the end service was great. The front end initial contact was beyond terrible. Advisor was argumentative, provided mis information, spoke down to me. The best description would be to compare this advisor to the cartoon the Simpsons, with the advisor being portrayed as Marge Simpson's sister working at the DMV. There is a ton of options for service within the Edmonton region, this group needs to step up their game. More
Excellent Service I'd like to say a big thank you to Ron as he went the extra mile to get me smiling and a believer of the Dodge Dealership in Spruce Grove. The great s I'd like to say a big thank you to Ron as he went the extra mile to get me smiling and a believer of the Dodge Dealership in Spruce Grove. The great service and insurance that I would have heat and no longer freeze in the winter came true. More
Great experience Jasmine was very helpful and pointed me in all the right directions she is a great asset to your dealership,because of my great experience I will be b Jasmine was very helpful and pointed me in all the right directions she is a great asset to your dealership,because of my great experience I will be back. More
Good experience I brought my car in for some major repairs on Nov. 15, 2017. I had never been to the Grove Chrysler service center before. Annette was my agent. I fou I brought my car in for some major repairs on Nov. 15, 2017. I had never been to the Grove Chrysler service center before. Annette was my agent. I found her to be friendly and pleasant. She explained things to me clearly and didn't rush through the procedure of work needed. Previously, I had taken my car in for service at a city Dodge dealer where I bought the car. I came to expect a certain style of service and treatment from my experiences at the service dept. Here, I found the atmosphere friendly and relaxed which made a good impression on me. Every car owner will need service from time to time. We want good work done on our cars; we pay a lot for it. And we want to be treated with respect and have the work needed laid out and have the final OK on work done. I did receive such treatment. I will be having more work done when a needed part comes in. More