Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Very Accomodating and Professional Staff at Grove we’re excellent to deal with. They squeezed us into their full schedule and helped us through a difficult spot while travelling late Fr Staff at Grove we’re excellent to deal with. They squeezed us into their full schedule and helped us through a difficult spot while travelling late Friday afternoon. Just to note our car is not a Chrysler product and the local dealer would not support our situation. Thank you Grove Dodge Chrysler More
Service and Maintenance Dept. I experienced my Dummy light for low tire pressure. I was unable to remove the caps on my tires. When I enquired about getting assistance I was inform I experienced my Dummy light for low tire pressure. I was unable to remove the caps on my tires. When I enquired about getting assistance I was informed that Their business was not equipped for assisting at the air pump. ed for my invoice I was told it was complimentary.So I decided to attend the Dealership where I purchased the van They have always been exceptionally good whenever I have gone there. There were two males and one female working at the time and they were very friendly, positive, made me feel welcome. All 3 were asking questions to assure I was being tended to and that the work would be done in a short moment. The young gentleman that did the tire pressure was also very polite and cheerful. Being unaware of the complimentary service, I enquired about an invoice being informed it was complimentary. Of course, I was pleased to hear that. Again This service department came through for me. Now I know why I continually use the service. Thank you for being a business that makes me feel comfortable and proud to utilize. More
Excellent customer service. I brought my journey in for an oil change and to get my key fobs looked at as they have not been working properly. I had such a great experience. I ha I brought my journey in for an oil change and to get my key fobs looked at as they have not been working properly. I had such a great experience. I had nice young man shuttle me to Walmart while I waited. He was very polite and easy to talk to. When I came back to get my car I was very happy that they had fixed my fobs and even washed my car for me. I was very impressed with the friendly customer service I recieved. We usually go to Crosstown because that is where we bought our car. But I like that I can get exceptional service so close to home. More
Fast friendly courteous helpful staff and service As always friendly staff. Always accommodating to work with our schedule. Keeping us informed of how the service of our vehicles is going and any reco As always friendly staff. Always accommodating to work with our schedule. Keeping us informed of how the service of our vehicles is going and any recommendations More
David Guse was amazing! He came across as genuine and showed concern with all aspects of my visit. He confirmed my estimate with the parts department before proceeding with t He came across as genuine and showed concern with all aspects of my visit. He confirmed my estimate with the parts department before proceeding with the work. He walked me to the customers lounge where I waited for the work to be done and then came and got me the second my car was finished. He walked me to the kiosk to pay and made sure my questions were answered. I’m no princess but I kinda felt like one having someone open the door for me, escort me to the seating area and to be let through the door first! He was classy without coming cross as salesy at all! He should be teaching people how to do this! More
Great service Our entire experience was awesome. Had pretty much made up our mind on vehicle at a different dealership but stopped in “just “ to test drive a new Do Our entire experience was awesome. Had pretty much made up our mind on vehicle at a different dealership but stopped in “just “ to test drive a new Dodge Ram. Left very satisfied and with the purchase of new Dodge Ram in the works. All staff were incredible and helpful and all around great bunch of people More
Awesome Service My entire experience at Grove Dodge was pretty awesome. Roman and the rest of the staff is very helpful. They traded me a vehicle more than to what I My entire experience at Grove Dodge was pretty awesome. Roman and the rest of the staff is very helpful. They traded me a vehicle more than to what I am expecting with a very good price deal on it. I am very satisfied with the service. Roman is very pleasurable to deal with. I was so happy when he said the brand new 2018 Jeep Cherokee Trail hawk is mine. Thumbs up to Adam and Marc for incredible job doing my financing. Great people. Amazing Team. More
Don't go there. Bad attitude with the customer. I had and appointment for oil change and they try to delay me 2 hours . After I did a lots of talking about this, t Bad attitude with the customer. I had and appointment for oil change and they try to delay me 2 hours . After I did a lots of talking about this, they don't give me other alternative. So I ask to give me back the car , but they delay me one hour , just bring me back the car. Don't go there. More
A pleasant, stress free vehicle purchase Our experience at Grove Dodge was very pleasurable - all of the staff we came in contact with were very welcoming and personable. We didn't feel pres Our experience at Grove Dodge was very pleasurable - all of the staff we came in contact with were very welcoming and personable. We didn't feel pressured or stressed to make a decision. Steven was very knowledgeable, patient and personable to work with. Will recommend this dealership to friends. More
Personable and Pleasurable to Deal With Everyone at Grove Dodge that I met with (Bara Obeidat, Domenico Gulli, and Adam Othman) were all very personable and pleasurable to deal with. I went Everyone at Grove Dodge that I met with (Bara Obeidat, Domenico Gulli, and Adam Othman) were all very personable and pleasurable to deal with. I went in to discuss a used challenger that I had viewed on Kijiji. I reviewed several websites for dealership reviews as well as reviews for each member of the Grove Dodge team and was relieved to find many positive reviews before visiting the dealership. Very pleased with the interactions I had with the Grove Dodge team members and I would definitely return and reccommend them should I require another vehicle. More